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Senior Desktop Support Engineer Jobs in Fox Lake, IL

Samprasoft

Senior Desktop Support Technician

Northbrook, IL · On-site

$20.75 - $26.50/hr

Senior Desktop Support Technician A global leader in applied safety science, UL Solutions ... engineering Location: ONSITE 5 days/week in Northbrook UL office, will also need to be able to go ...

Kaav Inc.

Senior Desktop Support Technician

Northbrook, IL · On-site

$20.75 - $26.50/hr

... factors engineering Position : Senior Desktop Support Technician Location: ONSITE 5 days/week in Northbrook UL office, will also need to be able to go to Chicago office occasionally. Duration:

Sentinel Benefits

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Desktop Support Engineer Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience ...

Sentinel Technologies

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Desktop Support Engineer Job ID 2026-4998 Type Regular FTE Client & Job Location : Location US-IL-Waukegan Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide ...

Sentinel

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and ...

Sentinel

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and ...

Sentinel

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and repairing ...

Sky Systems

IT Desktop Support Engineer

Waukegan, IL · On-site

IT Desktop Support Technician Job Type & Location: Onsite || 3 Openings in Illinois (Client Park, Des Plains, Waukegan) || Long-term contract Job Requirements: Technical * Minimum 3 years of strong ...

Sky Systems

IT Desktop Support Engineer

Deerfield, IL · On-site

Job Title: IT Desktop Support Technician Job Type & Location: Onsite || 1 Openings in Illinois (Deerfield) || Long-term contract (9 Months with possibility for extension) Job Requirements: Technical

IDEX

Desktop Support Systems Analyst

Northbrook, IL · On-site

$36/hr

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR ... Provide white-glove support to executive leadership and senior stakeholders * Prepare and support ...

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Senior Desktop Support Engineer information

See Fox Lake, IL salary details

$22.6K

$103.8K

$159.8K

How much do senior desktop support engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for senior desktop support engineer in Fox Lake, IL is $103,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $125,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support Engineer, and why are they important?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What are some common challenges faced by Senior Desktop Support Engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What are Senior Desktop Support Engineers?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What cities near Fox Lake, IL are hiring for Senior Desktop Support Engineer jobs? Cities near Fox Lake, IL with the most Senior Desktop Support Engineer job openings:
Senior Desktop Support Engineer jobs near you
Senior Desktop Support Technician

Senior Desktop Support Technician

Samprasoft

Northbrook, IL • On-site

$20.75 - $26.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Senior Desktop Support Technician

A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.

The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.

We believe in the possibility and promise of innovation, and we have spent more than a century enabling it to be safely adopted. From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world. Our science is your advantage.

Specialties: Testing, Certification, Auditing, Advisory and Education, Validation, Inspection, Sustainability, Cybersecurity, Building Performance, Connected Technologies, Anti-counterfeiting, Functional Safety, risk management, Analytics, Data Intelligence, circular economy, supply chain transparency, supply network intelligence, and human factors engineering

Location: ONSITE 5 days/week in Northbrook UL office, will also need to be able to go to Chicago office occasionally.

Duration: Contract – 6-12 months

ULS is seeking a highly skilled Desktop Support tech to provide top-notch support to our employees in Northbrook and Chicago, IL. As a key member of our team, they will be responsible for ensuring that all computers, Conference room technology and related equipment are functioning properly while providing exceptional customer service.

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