Customer Engineer/ Desktop Support Engineer Location: Northbrook, IL Duration: Initial 3 months contract and then Full Time Permanent Skillset I am looking for: Certifications: A+ Strong people ...
Customer Engineer/ Desktop Support Engineer Location: Northbrook, IL Duration: Initial 3 months contract and then Full Time Permanent Skillset I am looking for: Certifications: A+ Strong people ...
Desktop Support Specialist II
Chicago, IL · On-site
$25.96 - $33.65/hr
The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...
Desktop Support Specialist II
Chicago, IL · On-site
$25.96 - $33.65/hr
The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...
Desktop Support Specialist II
Chicago, IL · On-site
$25.96 - $33.65/hr
The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...
Desktop Support Specialist II
Chicago, IL · On-site
$25.96 - $33.65/hr
The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...
Deskside Support engineer
Chicago, IL · On-site
JOB SUMMARY As a senior member of the Site Services team, provides high-quality, advanced technical ... Deliver support for desktops, laptops, mobile devices, AV systems, and local/network printers ...
Quick apply
Deskside Support engineer
Chicago, IL · On-site
JOB SUMMARY As a senior member of the Site Services team, provides high-quality, advanced technical ... Deliver support for desktops, laptops, mobile devices, AV systems, and local/network printers ...
Desktop Support Specialist II
Chicago, IL · On-site
$25.96 - $33.65/hr
The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...
Desktop Support Specialist II
Chicago, IL · On-site
$25.96 - $33.65/hr
The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...
Desktop Support Specialist II
Chicago, IL · On-site
The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...
Quick apply
Desktop Support Specialist II
Chicago, IL · On-site
The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...
Desktop Support Specialist - Entry Level
Chicago, IL · On-site
$21.15 - $24.04/hr
Summary The Entry Level Desktop Support Specialist is responsible for ensuring workstations and ... This position will report to the Senior Desktop Lead. SDI Presence Offers: An hourly range: $21.15 ...
Desktop Support Specialist - Entry Level
Chicago, IL · On-site
$21.15 - $24.04/hr
Summary The Entry Level Desktop Support Specialist is responsible for ensuring workstations and ... This position will report to the Senior Desktop Lead. SDI Presence Offers: An hourly range: $21.15 ...
This position will report to the Senior Desktop Lead. SDI Presence Offers: * An hourly range: $21 ... Provide first line technical support for the customers for both software and hardware problems
Quick apply
This position will report to the Senior Desktop Lead. SDI Presence Offers: * An hourly range: $21 ... Provide first line technical support for the customers for both software and hardware problems
Desktop Support Specialist - Entry Level
Chicago, IL · On-site
$21.15 - $24.04/hr
Summary The Entry Level Desktop Support Specialist is responsible for ensuring workstations and ... This position will report to the Senior Desktop Lead. SDI Presence Offers: • An hourly range: $21 ...
Desktop Support Specialist - Entry Level
Chicago, IL · On-site
$21.15 - $24.04/hr
Summary The Entry Level Desktop Support Specialist is responsible for ensuring workstations and ... This position will report to the Senior Desktop Lead. SDI Presence Offers: • An hourly range: $21 ...
Desktop Support Specialist - Entry Level
Chicago, IL · On-site
$21.15 - $24.04/hr
Summary The Entry Level Desktop Support Specialist is responsible for ensuring workstations and ... This position will report to the Senior Desktop Lead. SDI Presence Offers: • An hourly range: $21 ...
Desktop Support Specialist - Entry Level
Chicago, IL · On-site
$21.15 - $24.04/hr
Summary The Entry Level Desktop Support Specialist is responsible for ensuring workstations and ... This position will report to the Senior Desktop Lead. SDI Presence Offers: • An hourly range: $21 ...
Oak Brook IL Jobs, Managed Services Support Engineer, Help Desk, Technician, Windows, Desktop ... Support, LAN, MS Office, SQL, Anti-Virus, Backup Software, Network, Networking, Chicago Recruiters ...
Oak Brook IL Jobs, Managed Services Support Engineer, Help Desk, Technician, Windows, Desktop ... Support, LAN, MS Office, SQL, Anti-Virus, Backup Software, Network, Networking, Chicago Recruiters ...
We use Objective C and Swift programming languages to create native applications for iPhone ... CAI, an Equal Opportunity Employer, is seeking for a short-term Senior Desktop and Server Support ...
We use Objective C and Swift programming languages to create native applications for iPhone ... CAI, an Equal Opportunity Employer, is seeking for a short-term Senior Desktop and Server Support ...
Desktop Engineer L1
Chicago, IL · On-site
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role * Ability to perform remote troubleshooting and provide clear instructions * Experience in Handling ...
Desktop Engineer L1
Chicago, IL · On-site
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role * Ability to perform remote troubleshooting and provide clear instructions * Experience in Handling ...
Be Seen First
Help Desk Desktop Support (PART TIME)
Chicago, IL · On-site
$20 - $30/hr
Escalate complex technical issues to senior IT staff, infrastructure teams, or third-party vendors ... Engineer, IT Support Engineer, Windows Administrator, Microsoft Administrator, Microsoft Certified ...
Quick apply
Be Seen First
Help Desk Desktop Support (PART TIME)
Chicago, IL · On-site
$20 - $30/hr
Escalate complex technical issues to senior IT staff, infrastructure teams, or third-party vendors ... Engineer, IT Support Engineer, Windows Administrator, Microsoft Administrator, Microsoft Certified ...
Desktop Support Specialist
Chicago, IL · On-site
Required Qualifications * 2-4 years of experience in desktop support, technical support, endpoint support, or desktop engineering in a corporate environment. * Strong hands-on knowledge of Windows 10 ...
Quick apply
Desktop Support Specialist
Chicago, IL · On-site
Required Qualifications * 2-4 years of experience in desktop support, technical support, endpoint support, or desktop engineering in a corporate environment. * Strong hands-on knowledge of Windows 10 ...
Desktop Support Specialist
Chicago, IL · On-site
Required Qualifications ● Experience: 2-4 years of technical support or desktop engineering experience in a corporate environment. ● OS & Hardware Mastery: Deep technical knowledge of Windows 10 ...
Quick apply
Desktop Support Specialist
Chicago, IL · On-site
Required Qualifications ● Experience: 2-4 years of technical support or desktop engineering experience in a corporate environment. ● OS & Hardware Mastery: Deep technical knowledge of Windows 10 ...
We are hiring a trade desk support engineer to join our IT department to handle L1 thru L3 level ... Linux desktop support experience * Experience with version control systems such as git/puppet
We are hiring a trade desk support engineer to join our IT department to handle L1 thru L3 level ... Linux desktop support experience * Experience with version control systems such as git/puppet
Desktop Support Systems Analyst
Northbrook, IL · On-site
$36/hr
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR ... Provide white-glove support to executive leadership and senior stakeholders * Prepare and support ...
Desktop Support Systems Analyst
Northbrook, IL · On-site
$36/hr
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR ... Provide white-glove support to executive leadership and senior stakeholders * Prepare and support ...
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR ... Provide white-glove support to executive leadership and senior stakeholders * Prepare and support ...
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR ... Provide white-glove support to executive leadership and senior stakeholders * Prepare and support ...
Java Solutions Qualifications: * 2-4 years of technical support or desktop engineering experience in a corporate environment.
Java Solutions Qualifications: * 2-4 years of technical support or desktop engineering experience in a corporate environment.
Senior Desktop Support Engineer information
See Elgin, IL salary details
$22.2K - $34.5K
0% of jobs
$34.5K - $46.8K
0% of jobs
$46.8K - $59K
11% of jobs
$59K - $71.3K
5% of jobs
$80.8K is the 25th percentile. Wages below this are outliers.
$71.3K - $83.6K
12% of jobs
$83.6K - $95.8K
14% of jobs
The median wage is $100.3K / yr.
$95.8K - $108.1K
23% of jobs
$117.8K is the 75th percentile. Wages above this are outliers.
$108.1K - $120.4K
13% of jobs
$120.4K - $132.6K
6% of jobs
$132.6K - $144.9K
7% of jobs
$144.9K - $157.2K
9% of jobs
$22.2K
$102.1K
$157.2K
How much do senior desktop support engineer jobs pay per year?
As of Sep 2, 2026, the average yearly pay for senior desktop support engineer in Elgin, IL is $102,077.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,600.00 and $123,100.00 per year, depending on experience, location, and employer.
What is a senior desktop support engineer?
Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.
What are the key skills and qualifications needed to thrive as a senior desktop support engineer?
To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.
What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?
Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.
What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?
| Aspect | Senior Desktop Support Engineer | Desktop Support Technician |
|---|---|---|
| Required Credentials | Typically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experience | Usually requires CompTIA A+ or similar entry-level certifications |
| Work Environment | Supports complex hardware/software issues, often in corporate or enterprise settings | Handles basic troubleshooting, hardware setup, and user support in various environments |
| Employer & Industry Usage | Common in IT departments of large organizations, government, and enterprise sectors | Found in small to medium businesses, educational institutions, and retail |
The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.
What are the most commonly searched types of Desktop Support Engineer jobs in Elgin, IL?
The most popular types of Desktop Support Engineer jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Senior Desktop Support Engineer jobs?
Cities near Elgin, IL with the most Senior Desktop Support Engineer job openings:
Full-time
Re-posted 27 days ago
Job description
Company Description
TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients.
Job Description
Hello,
Greeting!
My name is Priyanka Das and I'm a Technical Recruiter at TekWissen LLC, a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job openings that may interest you. Below is a summary of the position.
Position: Customer Engineer/ Desktop Support Engineer
Location: Northbrook, IL
Duration: Initial 3 months contract and then Full Time Permanent
Job Description:
Skillset I am looking for:
Certifications: A+
Strong people skills as interaction with end users happens every day.
Can work with a team, and possibly has team lead experience
Experienced with Lenovo and Dell computers
Experience or familiarity with Apple iPhones/iPads / Microsoft Surface Pro's 2 and 3's mostly
Experience with active Directory, SCCM and group policy parameters and usage
Experience with executive support
Daily operations would consist of:
New Hire Computer Builds (imaging hard drives)
Virus remediation: if re-image is required, data transfer will need to be done also.
Desktop break and Fix/Software support (will Train)
Computer Refresh of old lease equipment to new.
Periodic support of the IT Service walk-up counter
Greeting!
My name is Priyanka Das and I'm a Technical Recruiter at TekWissen LLC, a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job openings that may interest you. Below is a summary of the position.
Position: Customer Engineer/ Desktop Support Engineer
Location: Northbrook, IL
Duration: Initial 3 months contract and then Full Time Permanent
Job Description:
Skillset I am looking for:
Certifications: A+
Strong people skills as interaction with end users happens every day.
Can work with a team, and possibly has team lead experience
Experienced with Lenovo and Dell computers
Experience or familiarity with Apple iPhones/iPads / Microsoft Surface Pro's 2 and 3's mostly
Experience with active Directory, SCCM and group policy parameters and usage
Experience with executive support
Daily operations would consist of:
New Hire Computer Builds (imaging hard drives)
Virus remediation: if re-image is required, data transfer will need to be done also.
Desktop break and Fix/Software support (will Train)
Computer Refresh of old lease equipment to new.
Periodic support of the IT Service walk-up counter
Qualifications
Certifications: A+ must
Additional Information
Thanks and regards
Direct: 734-550-4449
Email: venkat@tekwissen dot com
About stem xpert
Sourced by ZipRecruiter
STEM Xpert, based in Ann Arbor, MI, US, is a leading company in the Science, Technology, Engineering, and Mathematics (STEM) education industry. Since their establishment, they have made an indelible mark by providing innovative services and products designed to enhance STEM learning. Their service portfolio includes comprehensive educational programs, customized learning modules and interactive STEM kits. Driven by a passion for nurturing young minds, the company's mission is to bring about an educational renaissance in the STEM field, making learning not just theoretical but practical and fun. One notable achievement for STEM Xpert has been its success in reaching a broad spectrum of learners, from school-age to adults, contributing significantly towards empowering the community's technological and scientific literacy.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Ann Arbor, MI, US
Year founded
2012