ZipRecruiter

Log In

1

Senior Desktop Support Engineer Jobs in Chicago, IL

SDI Presence

Senior Desktop Support Specialist

Chicago, IL

$60K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

Vistex

Senior Desktop Support Technician

Hoffman Estates, IL · On-site

$75K - $90K/yr

  • Medical

  • Retirement

  • PTO

The Senior Desktop Support Technician provides advanced Tier 2/3 technical support to end users, serving as an escalation point for complex hardware, software, identity/access, and connectivity ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

$60K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

Forhyre

Desktop Support Engineer - L3

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

Insight

Senior Desktop Support Technician

Chicago, IL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Insight Hospital is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team. The ideal candidate will have a strong background in desktop support, with ...

Insight

Senior Desktop Support Technician

Chicago, IL

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Insight Hospital is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team. The ideal candidate will have a strong background in desktop support, with ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL

$60K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Desktop Support / End User Support / System Engineer Duration: Long Term Location: Mokena, IL ( Onsite Role) Please call me on 732 979 2323 to discuss rate PRIMARY PURPOSE OF POSITION: To be ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

End User Support / Desktop Support Duration: Longterm Location: Mokena, IL ( Onsite Role) Immediate Start PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Desktop Support / End User Support Duration: Longterm Location: Mokena, IL ( Onsite Role) Immediate Start PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Role: End User Support / Desktop Support Duration: Longterm Location: Mokena, IL ( Onsite Role) PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports of ...

LRS

Sr. Desktop Engineer

Chicago, IL · Hybrid

$45 - $65/hr

LRS Consulting Services is seeking a Senior Desktop Engineer to join a collaborative, tight-knit IT operations team supporting a mid-sized, globally distributed organization. This role is responsible ...

next page

Showing results 1-20

All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Chicago, IL

Senior Desktop Support Engineer information

See Chicago, IL salary details

$23.2K

$106.5K

$163.9K

How much do senior desktop support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for senior desktop support engineer in Chicago, IL is $106,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $128,400.00 per year, depending on experience, location, and employer.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are the most commonly searched types of Desktop Support Engineer jobs in Chicago, IL?

The most popular types of Desktop Support Engineer jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Senior Desktop Support Engineer jobs?

Cities near Chicago, IL with the most Senior Desktop Support Engineer job openings:

Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $106,377 per year, or $51.1 per hour.

Senior Desktop Support Engineer

Scadea Solutions Inc

Elk Grove Village, IL • On-site

Contractor

Re-posted 25 days ago

Job description

Company Description
About Us :
Scadea Solutions is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role.
Job Description
Job Title: Sr. Desktop Support Engineer
Location: Elk Grove Village, IL (Need Locals only)
Duration:8+ Months
Start Date: ASAP
Requirements :
? 5+ years experience providing architecture, engineering and operational direction and support of desktop infrastructure in a large
enterprise environment required.
? Previous airline experience is ideal.
? Broad infrastructure technology concepts around software, hardware, networking, applications, end user interfaces, virtualization,
business continuity, and total cost of ownership.
? Excellent technical knowledge and aptitude in the following areas: Active Directory, SCCM 2012, GPOs, Windows 7, Windows 10, Project
Management. o Description
? Seeking an experienced senior level engineer with enterprise expertise in supporting line of business desktop application profiles,
including evaluating business needs and then performing the following based on those needs: engineering a complete end user
experience, coordinating user acceptance testing, documenting and supporting the deployment of application profiles.
Qualifications
Bachelors
Additional Information
Required Skills:
Job Description:
Performs highly complex application programming/systems development and support Performs highly complex configuration of business rules and technical parameters of software products Review business requirements and develop application design documentation Build technical components (Maximo objects, TRM Rules, Java extensions, etc) based on detailed design.
Performs unit testing of components along with completing necessary documentation. Supports product test, user acceptance test, etc as a member of the fix-it team. Employs consistent measurement techniques Include testing in project plans and establish controls to require adherence to test plans Manages the interrelationships among various projects or work objectives

Apply