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Senior Desktop Engineer Jobs in Worcester, MA (NOW HIRING)

Feuji Inc

Sr. Onsite Support Engineer

Needham, MA · On-site

Position Summary The Senior Onsite Support Engineer provides high-level technical support for end ... Desktop & End-User Support * Provide Tier 2/3 support for desktops, laptops, printers, mobile ...

HAHHH

Senior Network Cloud Engineer

Worcester, MA · On-site

$87 - $157/hr

The Senior Network Cloud Engineer is responsible for designing, implementing, and managing secure ... Azure Virtual Desktop Specialty**Experience/Skills**Required* 5+ years of cloud environment ...

Nvidia

Senior VLSI CAD Software Engineer

Westford, MA

$127K - $167K/yr

Writing challenging, innovative, well-designed, high-quality new code for desktop engineering applications * Participate in a variety of agile practices with fellow developers * Collaborate with ...

Nvidia

Senior VLSI CAD Software Engineer

Westford, MA

$127K - $167K/yr

... desktop engineering applications Participate in a variety of agile practices with fellow developers Collaborate with internal engineering customers worldwide to envision new tools and define their ...

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All JobsDesktop Engineer JobsSenior Desktop Engineer JobsSenior Desktop Engineer Jobs in Worcester, MA

Senior Desktop Engineer information

See Worcester, MA salary details

$10

$45

$81

How much do senior desktop engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for senior desktop engineer in Worcester, MA is $45.10, according to ZipRecruiter salary data. Most workers in this role earn between $27.84 and $57.79 per hour, depending on experience, location, and employer.

What is a senior desktop engineer?

A Senior Desktop Engineer is an IT professional responsible for designing, implementing, and maintaining desktop computing environments within an organization. They manage software deployments, troubleshoot complex technical issues, and ensure that all end-user devices are secure and up to date. Senior Desktop Engineers also develop standard operating procedures, lead technical projects, and may mentor junior staff. They play a crucial role in supporting employees' productivity by providing reliable desktop solutions and support.

What are the key skills and qualifications needed to thrive as a senior desktop engineer?

To thrive as a Senior Desktop Engineer, you need deep expertise in Windows and Mac OS environments, endpoint management, and troubleshooting, typically supported by a degree in IT or related certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as SCCM, Intune, Active Directory, and scripting languages like PowerShell is highly valuable. Strong problem-solving abilities, effective communication, and a customer-focused attitude set top performers apart. These skills and qualities ensure reliable system performance, efficient support, and a positive user experience in complex enterprise environments.

What are some common challenges faced by senior desktop engineers, and how can they be effectively managed?

Senior Desktop Engineers often encounter challenges such as managing large-scale software deployments, ensuring security compliance across diverse systems, and supporting end-users with varying technical skills. Addressing these requires strong problem-solving abilities, up-to-date knowledge of endpoint management tools, and effective communication with both IT peers and non-technical staff. Proactively documenting processes and staying current with evolving technologies can help streamline workflows and minimize disruptions.

What is the difference between Senior Desktop Engineer vs Desktop Support Specialist?

AspectSenior Desktop EngineerDesktop Support Specialist
Required CredentialsBachelor's in IT or related, certifications like CompTIA A+ or Microsoft CertifiedHigh school diploma or associate's degree, certifications like CompTIA A+
Work EnvironmentDesigning, implementing, and maintaining desktop systems in corporate environmentsProviding technical support and troubleshooting for end-users
Employer & Industry UsageUsed in IT departments across various industries, focusing on infrastructureCommon in help desks, support centers, and smaller IT teams

The Senior Desktop Engineer typically handles advanced desktop infrastructure tasks, including system design and deployment, while the Desktop Support Specialist focuses on resolving user issues and providing technical support. Both roles require similar certifications but differ in scope and responsibilities within IT teams.

How much do senior desktop engineers make?

Senior desktop engineers typically earn between $80,000 and $120,000 annually, depending on experience, certifications, and the company. In high-demand areas, salaries can exceed this range, especially for those with advanced skills in troubleshooting, network configuration, and enterprise environments.

What are popular job titles related to Senior Desktop Engineer jobs in Worcester, MA?

For Senior Desktop Engineer jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Engineer jobs in Worcester, MA look for?

The top searched job categories for Senior Desktop Engineer jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Senior Desktop Engineer jobs?

Cities near Worcester, MA with the most Senior Desktop Engineer job openings:

Senior Desktop Engineer jobs near you
Infographic showing various Senior Desktop Engineer job openings in Worcester, MA as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $93,814 per year, or $45.1 per hour.

Sr. Onsite Support Engineer

Feuji Inc

Needham, MA • On-site

Contractor

Re-posted 8 days ago

Job description

Position Summary 

The Senior Onsite Support Engineer provides high-level technical support for end-user systems, audio/visual (A/V) technology, and executive personnel. This role ensures reliable IT operations across the organization, with a strong focus on delivering white-glove service to senior leaders and maintaining a seamless experience in conference rooms, meetings, and presentations. The ideal candidate combines advanced troubleshooting skills with excellent communication, professionalism, and discretion. 

Key Responsibilities 

Executive & VIP Support 

  • Provide dedicated, white-glove IT support to executives and senior staff, ensuring rapid response and minimal downtime. 

  • Manage and support all executive workstations, mobile devices, and remote access configurations. 

  • Coordinate with executive assistants to schedule and test A/V and teleconferencing systems before meetings. 

  • Maintain the highest levels of professionalism, confidentiality, and attention to detail in all interactions. 

Audio/Visual (A/V) and Conference Technology 

  • Support, configure, and troubleshoot conference room technologies, including Zoom Rooms, Teams Rooms, projectors, displays, video conferencing systems, microphones, and room scheduling devices. 

  • Partner with facilities and vendors to maintain A/V hardware and ensure optimal functionality. 

  • Provide on-site A/V support during executive meetings, town halls, and live events. 

  • Implement best practices for meeting room setups, device management, and preventive maintenance. 

Desktop & End-User Support 

  • Provide Tier 2/3 support for desktops, laptops, printers, mobile devices, and peripherals. 

  • Install, configure, and maintain Windows and macOS systems, software, and user profiles. 

  • Troubleshoot complex hardware and software issues; escalate when necessary. 

  • Support enterprise collaboration tools such as Microsoft 365, Teams, Zoom, and other productivity suites. 

  • Maintain asset inventory, system images, and deployment tools (e.g., Intune, SCCM, or JAMF). 

Operational & Project Support 

  • Participate in IT infrastructure and end-user computing projects, including migrations, upgrades, and rollouts. 

  • Contribute to documentation, knowledge base articles, and training materials. 

  • Mentor junior support staff and help establish support standards and procedures. 

Qualifications 

Required: 

  • 5+ years of hands-on desktop or end-user support experience in a corporate environment. 

  • Strong expertise with Windows 10/11, macOS, Office 365, and mobile device management (MDM) platforms. 

  • Proven experience supporting executive leadership and VIPs with professionalism and discretion. 

  • Advanced knowledge of A/V systems (Zoom Rooms, Microsoft Teams Rooms, Crestron, Logitech, Poly, etc.). 

  • Excellent troubleshooting, communication, and customer service skills. 

Preferred: 

  • Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation. 

  • Experience with Intune, SCCM, JAMF, Active Directory, and Group Policy management. 

  • Familiarity with networking fundamentals (TCP/IP, Wi-Fi, VPN) and remote access tools. 

  • Previous experience in a fast-paced, executive-facing environment. 

Core Competencies 

  • Exceptional customer focus and interpersonal communication skills. 

  • Ability to work independently and under pressure in high-visibility situations. 

  • Strong organizational and time management skills. 

  • Attention to detail with a proactive, problem-solving mindset. 

  • Discretion and professionalism when handling sensitive or confidential matters. 

Physical & Work Environment Requirements 

  • Ability to lift up to 40 lbs for equipment setups. 

  • May require occasional after-hours or weekend work for maintenance or executive events. 

  • Primarily on-site role with potential for hybrid flexibility depending on business needs.