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Senior Customer Success Manager Edtech Jobs in Ladera Ranch, CA

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ...

PrideStaff

Customer Success Specialist

Mission Viejo, CA · On-site

$25 - $27/hr

... oriented Customer Success Specialist to support their team in sales order processing, data ... Bachelor's degree in Business Administration, Communications, Healthcare Management or related ...

nimble

Client Success Manager, RCM

Irvine, CA · On-site

Proven client relationship skills; must be able to work effectively with physicians and senior ... Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the ...

PrideStaff

Customer Success Specialist

Mission Viejo, CA · On-site

$25 - $27/hr

... oriented Customer Success Specialist to support their team in sales order processing, data ... Bachelor's degree in Business Administration, Communications, Healthcare Management or related ...

Wolters Kluwer N.V.

Customer Success Associate

Irvine, CA · On-site

$41K - $68K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

Irvine, CA

$41K - $68K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$41K - $68K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Milliman

Client Success Manager (MedInsight)

Irvine, CA · On-site

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

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All JobsCustomer Success Edtech JobsSenior Customer Success Manager Edtech JobsSenior Customer Success Manager Edtech Jobs in Ladera Ranch, CA

Senior Customer Success Manager Edtech information

See Ladera Ranch, CA salary details

$47.8K

$109.3K

$129.2K

How much do senior customer success manager edtech jobs pay per year?

As of Sep 7, 2026, the average yearly pay for senior customer success manager edtech in Ladera Ranch, CA is $109,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,200.00 and $123,800.00 per year, depending on experience, location, and employer.

What does a senior customer success manager do in Edtech?

A Senior Customer Success Manager in Edtech is responsible for ensuring that educational institutions or clients effectively implement and benefit from educational technology products or services. They work closely with clients to understand their goals, provide onboarding, training, and ongoing support, and act as a liaison between the customer and product teams. Their main objective is to maximize customer satisfaction, drive product adoption, and help clients achieve educational outcomes, ultimately reducing churn and fostering long-term partnerships.

What are the key skills and qualifications needed to thrive as a senior customer success manager in Edtech?

To thrive as a Senior Customer Success Manager in Edtech, you need expertise in client relationship management, a strong understanding of educational technology solutions, and typically a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is highly valuable. Exceptional communication, problem-solving abilities, and a proactive approach distinguish top performers in this role. These skills and qualities are critical for driving customer satisfaction, retention, and successful adoption of Edtech products in educational institutions.

How does a senior customer success manager in Edtech typically collaborate with product and engineering teams to improve customer experience?

As a Senior Customer Success Manager in EdTech, you will frequently serve as the voice of the customer within the organization. This means regularly gathering feedback from clients and translating their needs into actionable insights for product and engineering teams. You may participate in cross-functional meetings, prioritize feature requests, and help troubleshoot technical issues impacting user experience. This collaborative approach ensures the platform evolves in ways that directly benefit customers, while also helping you build strong internal relationships and deepen your understanding of the product lifecycle.

What are popular job titles related to Senior Customer Success Manager Edtech jobs in Ladera Ranch, CA?

For Senior Customer Success Manager Edtech jobs in Ladera Ranch, CA, the most frequently searched job titles are:

What job categories do people searching Senior Customer Success Manager Edtech jobs in Ladera Ranch, CA look for?

The top searched job categories for Senior Customer Success Manager Edtech jobs in Ladera Ranch, CA are:

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Senior Customer Success Manager Edtech jobs near you
Infographic showing various Senior Customer Success Manager Edtech job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $109,315 per year, or $52.6 per hour.

Customer Success Associate

Working Capital Marketplace

Irvine, CA • On-site

$39K/yr

Full-time

Re-posted 23 days ago

Job description

Irvine, CA (In-Office)
Full-Time
$39,520 Base + Uncapped Commission

Build Relationships. Create Opportunities. Drive Revenue.
At Working Capital Marketplace (WCMP), funding isn't the finish line—it's the beginning of the relationship.
We're looking for a Customer Success Associate who can build lasting relationships with business owners while uncovering future funding opportunities. Although this role manages an existing portfolio of clients, make no mistake, this is a sales development role. Your success comes from staying connected with clients, identifying their future capital needs, and generating renewals, referrals, and additional funding opportunities.
Unlike traditional sales positions, you won't be cold calling strangers. You'll work with an established portfolio of qualified business owners who have already received funding and continue to seek capital as their businesses grow.
What You'll Do

Relationship Development

  • Manage an existing portfolio of business owners.
  • Conduct Monthly Business Reviews to understand each client's goals and challenges.
  • Build trust and become your clients' first call for future financing needs.
Sales Development

  • Identify renewal, refinance, and growth opportunities.
  • Generate referrals through exceptional relationship management.
  • Partner with internal funding teams to help clients secure additional capital.
  • Develop opportunities that drive revenue for both your clients and WCMP.
Portfolio Management

  • Maintain detailed CRM notes and client records.
  • Request and review updated business bank statements.
  • Track follow-ups and ensure every client receives proactive communication.
What We're Looking For

Required

  • Strong communication and relationship-building skills.
  • A sales mindset with the ability to uncover opportunities through conversation.
  • Excellent organization and attention to detail.
  • Comfortable working in a fast-paced, performance-driven environment.
  • Positive attitude with a team-first mentality.
Preferred

  • Experience in Sales, Customer Success, Account Management, Financial Services, Banking, or Lending.
  • Salesforce or CRM experience.
  • B2B sales experience is a plus.
Why Join WCMP?

  • Base salary plus uncapped commission
  • Existing portfolio of qualified clients, no cold prospecting
  • Paid training
  • Monday–Friday schedule
  • Growth and advancement opportunities
  • High-energy, collaborative culture
  • Realistic six-figure earning potential for top performers
Success in This Role

Success isn't measured by the number of calls you make, it's measured by the relationships you build and the opportunities you create. By staying engaged with your portfolio and understanding your clients' businesses, you'll generate renewals, referrals, and additional funding opportunities that directly impact your income.
Ready to Grow With Us?

If you're looking for a relationship-driven sales role with uncapped earning potential and the opportunity to help small business owners succeed, we want to hear from you.
Apply today and start building relationships that create long-term success, for your clients and your career.