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Senior Customer Success Manager Edtech Jobs in Ladera Ranch, CA

Head of Customer Success

Costa Mesa, CA ยท On-site

$180 - $280/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer ... As we expand globally, the complexity of managing customer outcomes across multiple regions ...

Head of Customer Success

Costa Mesa, CA ยท On-site

$180 - $240/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer ... As we expand globally, the complexity of managing customer outcomes across multiple regions ...

Head of Customer Success

Costa Mesa, CA ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer ... As we expand globally, the complexity of managing customer outcomes across multiple regions ...

Head of Customer Success

Costa Mesa, CA ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer ... As we expand globally, the complexity of managing customer outcomes across multiple regions ...

Platform Success Manager

Irvine, CA

  • Medical

  • Life

  • Retirement

  • PTO

Drive adoption and effective utilization of Xvantage, CRM, IDA, Zendesk, and other platform ... Success in this role is measured through: * Platform adoption, active utilization and growth rates.

Customer Success Associate

Irvine, CA ยท On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ...

Customer Success Associate

Irvine, CA

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Customer Success Associate

Irvine, CA ยท On-site

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Customer Success Associate

Irvine, CA ยท On-site

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Customer Success Associate

Irvine, CA

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Customer Success Associate

Irvine, CA ยท On-site

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Client Success Manager (MedInsight)

Irvine, CA ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Proven client relationship skills; must be able to work effectively with physicians and senior ... Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the ...

Showing results 21-40

Senior Customer Success Manager Edtech information

See Ladera Ranch, CA salary details

$47.8K

$109.3K

$129.2K

How much do senior customer success manager edtech jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior customer success manager edtech in Ladera Ranch, CA is $109,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,200.00 and $123,800.00 per year, depending on experience, location, and employer.

What does a senior customer success manager do in Edtech?

A Senior Customer Success Manager in Edtech is responsible for ensuring that educational institutions or clients effectively implement and benefit from educational technology products or services. They work closely with clients to understand their goals, provide onboarding, training, and ongoing support, and act as a liaison between the customer and product teams. Their main objective is to maximize customer satisfaction, drive product adoption, and help clients achieve educational outcomes, ultimately reducing churn and fostering long-term partnerships.

What are the key skills and qualifications needed to thrive as a senior customer success manager in Edtech?

To thrive as a Senior Customer Success Manager in Edtech, you need expertise in client relationship management, a strong understanding of educational technology solutions, and typically a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is highly valuable. Exceptional communication, problem-solving abilities, and a proactive approach distinguish top performers in this role. These skills and qualities are critical for driving customer satisfaction, retention, and successful adoption of Edtech products in educational institutions.

How does a senior customer success manager in Edtech typically collaborate with product and engineering teams to improve customer experience?

As a Senior Customer Success Manager in EdTech, you will frequently serve as the voice of the customer within the organization. This means regularly gathering feedback from clients and translating their needs into actionable insights for product and engineering teams. You may participate in cross-functional meetings, prioritize feature requests, and help troubleshoot technical issues impacting user experience. This collaborative approach ensures the platform evolves in ways that directly benefit customers, while also helping you build strong internal relationships and deepen your understanding of the product lifecycle.

What job categories do people searching Senior Customer Success Manager Edtech jobs in Ladera Ranch, CA look for?

The top searched job categories for Senior Customer Success Manager Edtech jobs in Ladera Ranch, CA are:

What cities near Ladera Ranch, CA are hiring for Senior Customer Success Manager Edtech jobs?

Cities near Ladera Ranch, CA with the most Senior Customer Success Manager Edtech job openings:

Infographic showing various Senior Customer Success Manager Edtech job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $109,315 per year, or $52.6 per hour.

Customer Success Associate

Working Capital Marketplace

Irvine, CA โ€ข On-site

$39K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Job description

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

๐Ÿ“ Irvine, CA (In-Office) ๐Ÿ’ผ Full-Time ๐Ÿ’ฐ $39,520 per year + monthly commissions

Build Relationships. Drive Growth.

At Working Capital Marketplace (WCMP), funding is just the beginning. We're looking for a Customer Success Associate to build lasting relationships with business owners, help them achieve their goals, and identify future financing opportunities.

This role is perfect for someone who enjoys connecting with people, staying organized, and creating value through proactive communication.

What You'll Do

Relationship Management

Manage a portfolio of business owners after funding.

Conduct Monthly Business Reviews to understand client needs and future goals.

Build trust and become your clients' first call for financing needs.

Portfolio Management

Maintain accurate CRM records and client notes.

Collect updated business statements and documentation.

Monitor account activity and coordinate follow-ups.

Opportunity Development

Identify renewal, refinance, and growth opportunities.

Generate referrals through exceptional client service.

Partner with internal teams to deliver the best financing solutions.

What We're Looking For

Required

Strong communication and relationship-building skills.

Highly organized with great attention to detail.

Ability to manage multiple priorities in a fast-paced environment.

Positive attitude and team-first mindset.

Preferred

Customer Success, Account Management, Sales, Banking, or Financial Services experience.

Salesforce or CRM experience.

Lending industry experience is a plus but not required.

Why Join WCMP?

Mondayโ€“Friday schedule

Paid training

Growth opportunities

Collaborative, high-energy culture

Make a direct impact helping small businesses succeed

Success in This Role

Success is measured by the relationships you build. By staying connected to your clients, maintaining visibility into their businesses, and identifying opportunities before they arise, you'll help drive renewals, referrals, and long-term success.

Ready to Make an Impact?

If you're passionate about building relationships and helping small businesses grow, we'd love to hear from you.

Apply today and become the trusted advisor our clients count on.