ZipRecruiter

Log In

1

Senior Customer Success Engineer Jobs in Springfield, OR

Selmet

Senior Aerospace Quality Engineer

Halsey, OR · On-site

$87K - $118K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Harrisburg, OR · On-site

$85K - $115K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Lebanon, OR · On-site

$94K - $128K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Halsey, OR · On-site

$87K - $118K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Brownsville, OR · On-site

$88K - $120K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Lebanon, OR · On-site

$94K - $128K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Lebanon, OR · On-site

$94K - $128K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Sweet Home, OR · On-site

$88K - $120K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Halsey, OR · On-site

$87K - $118K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Sweet Home, OR · On-site

$88K - $120K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Brownsville, OR · On-site

$88K - $120K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Sweet Home, OR · On-site

$88K - $120K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Brownsville, OR · On-site

$88K - $120K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Selmet

Senior Aerospace Quality Engineer

Harrisburg, OR · On-site

$85K - $115K/yr

Quality Engineer - Aerospace Manufacturing If you would love to be part of a company that is poised ... Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for ...

Thermo Fisher Scientific

Sr Demand Planner

Eugene, OR

$84K - $112K/yr

As a Sr. Demand Planner at Thermo Fisher Scientific, you will contribute to supply chain excellence and customer success. You will be responsible for developing and managing credible demand signals ...

Lane County, OR

Plans Examiner, Senior

OR · On-site +1

$41.73 - $55.74/hr

Customer Service Center, OR Job Type: Regular Remote Employment: Flexible/Hybrid Job Number ... You will also serve as a trusted technical resource for architects, engineers, contractors ...

Andritz

Applications Engineer

Eugene, OR · On-site

... customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our ...

Lane County

Plans Examiner, Senior

Eugene, OR · Hybrid

$41.73 - $55.74/hr

You will also serve as a trusted technical resource for architects, engineers, contractors ... Our work supports safe development, regulatory compliance, and responsive customer service for ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Engineer JobsSenior Customer Success Engineer JobsSenior Customer Success Engineer Jobs in Springfield, OR

Senior Customer Success Engineer information

See Springfield, OR salary details

$61.6K

$131K

$189.9K

How much do senior customer success engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior customer success engineer in Springfield, OR is $130,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,200.00 and $148,500.00 per year, depending on experience, location, and employer.

What is a senior customer success engineer?

A Senior Customer Success Engineer is a professional who works closely with customers to ensure they achieve maximum value from a company's technical products or services. They act as a bridge between the customer and the engineering or product teams, helping to resolve technical issues, provide product guidance, and advocate for customer needs. In addition to troubleshooting, they often lead onboarding and training sessions, offer strategic advice, and help optimize the customer experience. Their goal is to drive customer satisfaction, retention, and long-term success.

What does a senior customer success engineer do?

A senior customer success engineer is responsible for ensuring customer satisfaction by providing technical support, onboarding, and training on a company's products or services. They troubleshoot complex issues, collaborate with sales and product teams, and often use tools like CRM and support platforms to manage customer relationships and improve retention.

How does a senior customer success engineer typically collaborate with cross-functional teams to resolve complex client issues?

Senior Customer Success Engineers often work closely with product, engineering, and sales teams to address and resolve multifaceted client challenges. They serve as the primary technical contact for customers, gathering detailed feedback and troubleshooting issues that may require input from multiple departments. By facilitating communication between the client and internal teams, they ensure that solutions are both technically sound and aligned with customer goals. This collaborative approach not only helps in resolving immediate concerns but also contributes to product improvement and customer satisfaction.

What are the key skills and qualifications needed to thrive as a senior customer success engineer?

To thrive as a Senior Customer Success Engineer, you need strong technical expertise in relevant software or platforms, a background in engineering or computer science, and experience in customer-facing roles. Familiarity with CRM systems, ticketing platforms, APIs, and industry certifications such as Salesforce or AWS can be highly beneficial. Exceptional problem-solving, communication, and relationship-building skills help you proactively address client needs and foster long-term partnerships. These skills and qualities are crucial for ensuring client satisfaction, driving product adoption, and delivering measurable value to both customers and the business.

What is the difference between Senior Customer Success Engineer vs Customer Success Manager?

AspectSenior Customer Success EngineerCustomer Success Manager
Primary FocusTechnical support, product onboarding, and issue resolutionCustomer relationship management, retention, and upselling
Required SkillsTechnical expertise, product knowledge, troubleshootingCommunication, relationship building, account management
Work EnvironmentTechnical teams, product development, supportSales, account management, customer success teams
Common CertificationsTechnical certifications (e.g., cloud, software)Customer success or account management certifications

While both roles aim to ensure customer satisfaction, the Senior Customer Success Engineer primarily handles technical support and product issues, whereas the Customer Success Manager focuses on building relationships and driving customer retention. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

What job categories do people searching Senior Customer Success Engineer jobs in Springfield, OR look for? The top searched job categories for Senior Customer Success Engineer jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Senior Customer Success Engineer jobs? Cities near Springfield, OR with the most Senior Customer Success Engineer job openings:
Senior Customer Success Engineer jobs near you

Senior Aerospace Quality Engineer

Selmet

Halsey, OR • On-site

$87K - $118K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Selmet rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description


Quality Engineer - Aerospace Manufacturing
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement then CPP and its subsidiaries may be the right fit for you! We have multiple facilities (Selmet, Inc. and Pacific Cast Technologies, Inc. (PCT)) in Albany, OR and are a world class supplier of titanium components and castings for the aerospace industry. If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Primary Purpose:
The Quality Engineer is responsible for driving quality forward by effective communication both internally and externally.
Duties and Responsibilities:
  • Responsible for maintaining configuration control documentation through contract review and blueprint/specification control.
  • Works independently. Manages Multiple customer accounts including OEM's and sub tiers. Can perform as a backup QE for additional customers.
  • Has responsibility for multiple customer accounts including OEM’s and sub tiers.
  • May have additional QMS process management or special projects within the Quality Department.
  • Will have direct responsibility of critical QMS processes as required per AS9100, AS13100, or other industry requirements.
  • Collaborate with Engineering to submit waivers and concessions as required/requested.
  • Work with Engineering review and submit First Article Inspection Reports (FAIRs).
  • Participate in investigation and disposition of customer complaints and customer returns.
  • Communicate and submit Corrective Actions as needed to customers and internally.
  • Review purchase orders received and issued for customer related items.
  • Internal quality representative for internal and external customers
  • Achieve certification for customers source inspection as necessary, including completing training and certification.
  • Responsible for working towards various continual improvement projects.
  • May involve training/coaching.
  • Must be Trained as Internal Auditor, participates in internal audits, external audits, special process audits, customer audits.
  • Perform specification review of industry standards, customer specifications and may assist in audit preparation by Certifying Bodies.
  • Subject matter expert for customer specific requirements.
  • May be subject matter expert for the organization in specialty area as appropriate to skillset.
  • Candidate may be assigned various other duties.

Minimum Qualifications and Experience:
  • Experience 5+ years as a Quality Engineer or comparable quality discipline.
  • Bachelor’s degree preferred.
  • Experience with ISO9001 or AS9100 and experience in casting industry preferred but not required.
  • Proficient in Word, Excel, PowerPoint, basics of using networks and network folders.
  • Able to upload and download information from various customer websites. 
  • Communicate effectively via direct interactions (in person, conference call, group meetings), as well as indirectly via email for example. 
  • Write clear instructions for others to follow successfully. 
  • Well organized and able to multi-task effectively as well as use other recourses to accomplish tasks. 
  • Ability and willingness to work in a high-paced team-oriented environment. 
  • Positive attitude, willingness to get the job done. 
  • Read and understand blueprints, detailed customer specifications/requirements. 
  • Work independently and be self-directed.
Consolidated Precision Products (CPP) is an industry-leading manufacturer of highly-engineered
components and sub-assemblies, supplying the commercial aerospace, military and industrial markets with small-to-large “function critical” products. CPP provides its customers with a “total solution” source, taking them from concept to finished product with one of the broadest and most diverse product offerings in the industry. More information about our company can be found at: http://www.cppcorp.com/
U.S. person status is required for this position in order to comply with the Arms Export Control and Export Administration Act. U.S. persons are U.S. citizens, legal permanent residents as defined by 8 U.S.C. 1101(a)(20) or protected individuals as defined by 8 U.S.C. 1324b(a)(3).
CPP Corporation is an Equal Opportunity Employer that recruits, hires, trains, and promotes employees in all job classifications without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, disability, veteran's status, or other legally protected status.

This is a non-management position
This is a full time position
Pay Range:

What Selmet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply