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Customer Success Manager Remote Jobs in Springfield, OR

Promoted2

Remote Insurance Agent

Eugene, OR · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

Promoted2

Remote Insurance Agent

Eugene, OR · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Customer Success Manager Remote information

See Springfield, OR salary details

$33.6K

$86K

$144.9K

How much do customer success manager remote jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer success manager remote in Springfield, OR is $85,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What job categories do people searching Customer Success Manager Remote jobs in Springfield, OR look for? The top searched job categories for Customer Success Manager Remote jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Customer Success Manager Remote jobs? Cities near Springfield, OR with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Springfield, OR as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $85,974 per year, or $41.3 per hour.

WFH Customer Success Agent (Entry Level)

American Income Life Insurance Company

Eugene, OR • On-site, Remote

$90K - $120K/yr

Full-time

Posted 23 days ago

Job description

AO Globe Life is hiring professionals to support individuals and families across the United States in accessing important supplemental benefit programs. This fully remote opportunity is ideal for individuals seeking flexibility, meaningful work, and long-term professional growth.
In this role, you'll work with individuals who have requested additional information about available benefits and want to learn whether they may qualify for coverage. You'll help guide them through their options while building valuable experience in communication, client relations, and leadership.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling with control over your workday
Warm leads provided - no cold calling or unsolicited outreach required
Comprehensive training and licensing support
Weekly direct deposit
Monthly and quarterly performance bonuses
Vested renewals for long-term income growth
Leadership development and advancement opportunities
Collaborative, growth-focused team culture
What You'll Do
Connect with individuals and families who requested information about available benefits
Schedule and conduct virtual consultations via Zoom
Assess client needs and explain available benefit options clearly and professionally
Guide clients through enrollment and provide ongoing support
Maintain accurate records, documentation, and follow-up communication
Build long-term client relationships through strong service and professionalism
Participate in training, coaching, and team development sessions
Who Thrives Here
Professionals with strong communication and interpersonal skills
Self-motivated individuals comfortable working independently
Organized candidates who can manage schedules and priorities effectively
People confident using Zoom and digital tools
Customer service, leadership, consulting, or client-facing experience is helpful but not required
Growth-minded individuals open to coaching and mentorship
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
Must be physically located within the United States
About AO Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term opportunity while making a meaningful impact.
Apply Today
If you're ready to build a flexible, purpose-driven career with room to grow, apply today to learn more.

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