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Senior Customer Service Representative Jobs in Spring, TX

D3S Service

Customer Service Representative

Magnolia, TX · On-site

$10 - $15/hr

Vision insurance NORMAL DAY-TO-DAY DUTIES Customer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We ...

ABC Imaging

Customer Service Representative

Houston, TX · On-site

$20 - $27/hr

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging, you will serve as the primary point of contact for clients ...

Doggett

Customer Service Representative

Houston, TX · On-site

$15 - $20.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and ...

ABC Imaging

Customer Service Representative

Houston, TX · On-site

$20 - $27/hr

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging, you will serve as the primary point of contact for clients ...

ABC Imaging

Customer Service Representative

Houston, TX

$20 - $27/hr

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging, you will serve as the primary point of contact for clients ...

Amphenol

Customer Service Representative

Houston, TX · On-site

$13.75 - $18.75/hr

The Customer Service Representative (CSR) is responsible for providing timely, accurate, and professional support to customers by managing order processing, quotations, and ongoing order status ...

Riviana Foods

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Customer Service Representative ID: 1645 Location: Houston, TX Department: Customer Service More about this job > Description Riviana Foods Inc. is a world class leader in the rice sector and is ...

New

Tyndale

Customer Service Representative

Houston, TX · Hybrid

$15.25 - $20.75/hr

Tyndale's Customer Service Representatives strive for excellence in every customer interaction, including phone calls, web chat, text, and email in a timely, accurate, and professional manner. Our ...

FastSigns

Customer Service Representative

Houston, TX · On-site

$39K - $43K/yr

Paid time off FASTSIGNS #11201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

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Senior Customer Service Representative information

See Spring, TX salary details

$10

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$31

How much do senior customer service representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for senior customer service representative in Spring, TX is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.69 per hour, depending on experience, location, and employer.

What are Senior Customer Service Representatives?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a Senior Customer Service Representative, and why are they important?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

What jobs pay 4000 a week without a degree?

Senior Customer Service Representatives can earn around $4,000 per week through high-volume call centers, overtime, or commission-based incentives, especially in industries like technology or finance. Success in such roles often depends on experience, strong communication skills, and the ability to handle complex customer issues without requiring a college degree.

How does a Senior Customer Service Representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

What is the role of a senior customer service representative?

A senior customer service representative handles complex customer inquiries, resolves issues efficiently, and provides guidance to less experienced team members. They often use customer relationship management (CRM) tools and may assist in training, quality assurance, and process improvements to enhance customer satisfaction.

What is a senior customer service representative?

A senior customer service representative is an experienced professional responsible for handling complex customer inquiries, resolving issues, and providing support to ensure customer satisfaction. They often mentor junior staff, use customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. This role typically involves working in a fast-paced environment and may require prior customer service experience and relevant certifications.

What is the highest paying job in customer service?

Senior Customer Service Representatives with specialized skills, such as technical support or account management, can earn higher salaries, often supplemented by bonuses and commissions. In some cases, managerial or supervisory roles in customer service departments offer the highest pay within the field, especially in large organizations or industries like finance and technology.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

What are the most commonly searched types of Customer Service Representative jobs in Spring, TX? The most popular types of Customer Service Representative jobs in Spring, TX are:
What are popular job titles related to Senior Customer Service Representative jobs in Spring, TX? For Senior Customer Service Representative jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Senior Customer Service Representative jobs in Spring, TX look for? The top searched job categories for Senior Customer Service Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Senior Customer Service Representative jobs? Cities near Spring, TX with the most Senior Customer Service Representative job openings:
Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Spring, TX as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,710 per year, or $20.5 per hour.

Customer Service Representative

Hirebridge Organic

Houston, TX

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description


The Dupuy Group is looking to hire a Customer Service Representative for the Houston office.

The primary responsibility of the CSR is the coordinating the import and export of containers as they arrive by ship, truck, van, or rail. Customer Service Representatives must be knowledgeable of the various types of foods and other materials imported into the warehouse, starting with the receipt of coffee, storage, possible upgrading processes, and shipping to the customer.

What you will be doing:

  • Coordinating weekly schedules with warehouse, trucking, and office
  • Work within a system to create inbound and outbound orders, along with other various types of services
  • Service customers with their needs and be able to resolve problems through email or over the phone in a timely manner.
  • Work independently and as a team member
  • Coordinate shipping between dispatcher and warehouse schedule
  • Keeping up to date with invoicing customers and organizing records
  • Monitoring email consistently throughout the day and responding promptly
  • Assist with training new hires on team as needed (equipment, software, processes, etc.)

What are the qualifications?

  • High School Diploma/Equivalency; Bachelor’s Degree preferred
  • Experience in office administration; experience working in logistics preferred
  • Must be able to lift 25 pounds
  • Understanding of basic office applications including MS Office (Excel, Word, Outlook, Office 365, PowerPoint)

What’s in it for you?

  • Health, Dental and Vision Insurance

  • Supplemental Insurance through Aflac

  • 401k retirement plan with employer match

  • Paid time off/Paid holidays

  • Employer paid STD/LTD/Life Insurance