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Senior Customer Service Representative Jobs in Spring, TX

U-Haul

Customer Service Representative

Huffman, TX · On-site

$14 - $19/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

AlphaGraphics

Customer Service Representative

Spring, TX · On-site

$13.50 - $18.50/hr

Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for ...

Doggett

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and responding to customer needs for parts and ...

Revvity

Senior Customer Service Engineer

Houston, TX · On-site

$85K - $95K/yr

As a Service Team Member, you will represent the face of Revvity and drive best-in-class customer service, responsiveness, and professionalism. Revvity is seeking a Senior Field Service Engineer to ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Benefits: 401(k) Health insurance Paid time off Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

FASTSIGNS #11201

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Bonus based on performance Paid time off FASTSIGNS #11201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Sage Surfaces

Customer Service Representative

Conroe, TX · On-site

$13.75 - $18.50/hr

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be the voice our customers rely on. Along with a competitive salary (commensurate with experience), you ...

D3S Service

Customer Service Representative

Magnolia, TX · On-site

$10 - $15/hr

Vision insurance NORMAL DAY-TO-DAY DUTIES Customer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We ...

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All JobsCustomer Service Representative JobsSenior Customer Service Representative JobsSenior Customer Service Representative Jobs in Spring, TX

Senior Customer Service Representative information

See Spring, TX salary details

$10

$20

$31

How much do senior customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for senior customer service representative in Spring, TX is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.69 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

Is a senior customer service representative an entry-level job?

A senior customer service representative is typically not an entry-level position; it usually requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role often involves handling complex issues and mentoring junior staff, reflecting a higher level of responsibility.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

What are the most commonly searched types of Customer Service Representative jobs in Spring, TX? The most popular types of Customer Service Representative jobs in Spring, TX are:
What are popular job titles related to Senior Customer Service Representative jobs in Spring, TX? For Senior Customer Service Representative jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Senior Customer Service Representative jobs in Spring, TX look for? The top searched job categories for Senior Customer Service Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Senior Customer Service Representative jobs? Cities near Spring, TX with the most Senior Customer Service Representative job openings:
Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Spring, TX as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $42,710 per year, or $20.5 per hour.

Customer Service Representative

U-Haul

Huffman, TX • On-site

$14 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

148th of 171 rated vehicle equipment hire

Job description

Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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