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Senior Customer Service Representative Jobs in Spring, TX

AGT LABS

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Benefits: 401(k) Health insurance Paid time off Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

SUNLINE PRODUCTS

Be Seen First

Customer Service Representative (CSR)

Katy, TX · On-site

$15 - $18/hr

Sunline Products is seeking a Customer Service Representative to serve as a key link between our customers, Sales, Art, and Production teams. This is a hands-on coordination role in a fast-paced ...

SUNLINE PRODUCTS

Be Seen First

Customer Service Representative (CSR)

Katy, TX · On-site

$15 - $18/hr

Sunline Products is seeking a Customer Service Representative to serve as a key link between our customers, Sales, Art, and Production teams. This is a hands-on coordination role in a fast-paced ...

Sage Surfaces

Customer Service Representative

Conroe, TX · On-site

$13.75 - $18.50/hr

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be the voice our customers rely on. Along with a competitive salary (commensurate with experience), you ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Sage Surfaces

Customer Service Representative

Conroe, TX

$13.75 - $18.50/hr

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be the voice our customers rely on. Along with a competitive salary (commensurate with experience), you ...

DXP

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

DXP

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

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All JobsCustomer Service Representative JobsSenior Customer Service Representative JobsSenior Customer Service Representative Jobs in Spring, TX

Senior Customer Service Representative information

See Spring, TX salary details

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How much do senior customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for senior customer service representative in Spring, TX is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.69 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

Is a senior customer service representative an entry-level job?

A senior customer service representative is not an entry-level position; it typically requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role involves handling complex customer issues and may include mentoring junior staff.

What are the most commonly searched types of Customer Service Representative jobs in Spring, TX?

The most popular types of Customer Service Representative jobs in Spring, TX are:

What are popular job titles related to Senior Customer Service Representative jobs in Spring, TX?

For Senior Customer Service Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Senior Customer Service Representative jobs in Spring, TX look for?

The top searched job categories for Senior Customer Service Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Senior Customer Service Representative jobs?

Cities near Spring, TX with the most Senior Customer Service Representative job openings:

Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,710 per year, or $20.5 per hour.

Customer Service Representative

Houston, TX • On-site

ARK OF BLESSINGS HOME HEALTH SERVIC
See more jobs at ARK OF BLESSINGS HOME HEALTH SERVICexternal

$15.25 - $20.75/hr

Other

Posted 8 days ago

Job description

Job Summary

We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities

Receive a high volume of inbound calls and emails

Identify the reason for the customer’s call, collect relevant information, and provide solutions

Refer to premade scripts for a variety of customer service topics

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Meet personal and team quotas

Attend trainings to maintain up-to-date skills and knowledge

Qualifications

High school diploma/GED

Previous experience as a Customer Service Representative or in a similar role is preferred

Comfortable using computers and customer management software

Excellent phone and verbal communication skills

Understanding of active listening techniques

Ability to work well under pressure

Highly organized with the ability to prioritize projects and manage time effectively

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