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Senior Customer Insight Analyst Jobs in Georgia (NOW HIRING)

Home Depot

Senior Analyst, Visual Merchandising

Atlanta, GA · On-site

$83K - $110K/yr

They will also generate thoughtful insights and reporting for a broad variety of customer-focused innovations. The Senior Analyst, Visual Merchandising should be passionate about how our customers ...

Resmed

Senior Customer Support Specialist

Peachtree Corners, GA · On-site +1

$30.91 - $41.21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Customer Support Specialist, you will play a critical role in delivering an exceptional ... insights, risks, and recommended solutions * Accurately track and manage all support interactions ...

BetterUp

Senior Customer Success Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Customer Success Manager role contributes to the mission of BetterUp by ensuring that ... insights and value. * Demonstrating how BetterUp can solve business problems and align solutions ...

Fluence

Senior Analyst, Supply Market Insights

Alpharetta, GA · On-site

$85K - $113K/yr

... insight generationto interpret complex and fast-moving supply markets.This role reports to the ... Customer and project feedback * Collaboration & Leadership * Partner cross-functionally withProduct ...

Cox Enterprises

Sr Customer Care Specialist (Manheim)

Atlanta, GA · On-site

$18.50 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sr Customer Care Specialist The primary responsibilities of the Senior Logistics Concierge in the ... May also perform additional duties such as; data analysis, project management, reporting, and ...

New

Home Depot

Sr. Analyst, Pricing Analytics

Atlanta, GA · On-site

The Sr. Analyst will perform analysis of data, build presentations, and will solve business questions using their insights, analytics, and judgement. The Sr. Analyst will work with cross functional ...

Home Depot

Sr Analyst, Online Business Analytics

Atlanta, GA · On-site

$83K - $110K/yr

The Sr Analyst, Online Business Analytics leads the design and implementation of the Homedepot.com ... insight on business performance. * 20% Research and analyze business trends & customer behavior ...

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All JobsCustomer Insight Analyst JobsSenior Customer Insight Analyst JobsSenior Customer Insight Analyst Jobs in Georgia

Senior Customer Insight Analyst information

See Georgia salary details

$41K

$86.6K

$110.2K

How much do senior customer insight analyst jobs pay per year?

As of Aug 14, 2026, the average yearly pay for senior customer insight analyst in Georgia is $86,572.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,300.00 and $98,400.00 per year, depending on experience, location, and employer.

How does a senior customer insight analyst typically collaborate with other departments to drive business decisions?

A Senior Customer Insight Analyst frequently works cross-functionally with marketing, product, and sales teams to translate data-driven insights into actionable strategies. They often participate in meetings to present findings, clarify complex data trends, and recommend evidence-based solutions to improve customer experience and business outcomes. Close collaboration ensures that insights are aligned with organizational goals and that initiatives based on these insights are effectively implemented. This collaborative environment is key to ensuring that customer insights directly inform business decisions and drive measurable impact.

What does a senior customer insight analyst do?

A Senior Customer Insight Analyst is responsible for analyzing customer data to identify trends, behaviors, and preferences. They use advanced analytical techniques to transform raw data into actionable insights that help businesses make informed decisions about products, services, and marketing strategies. Their work often involves collaborating with various departments to provide recommendations that improve customer experience and drive business growth. Senior analysts typically lead projects, mentor junior team members, and present findings to stakeholders.

What are the key skills and qualifications needed to thrive as a senior customer insight analyst?

To thrive as a Senior Customer Insight Analyst, you need strong analytical skills, proficiency in statistical analysis, and a background in marketing, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like SPSS or R), and CRM systems is typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate complex data into actionable business insights. These capabilities are essential for driving data-informed decision-making and delivering customer-focused strategies that support organizational growth.

What are popular job titles related to Senior Customer Insight Analyst jobs in Georgia?

For Senior Customer Insight Analyst jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Senior Customer Insight Analyst jobs in Georgia look for?

The top searched job categories for Senior Customer Insight Analyst jobs in Georgia are:

What cities in Georgia are hiring for Senior Customer Insight Analyst jobs?

Cities in Georgia with the most Senior Customer Insight Analyst job openings:

Senior Customer Insight Analyst jobs near you
Infographic showing various Senior Customer Insight Analyst job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $86,572 per year, or $41.6 per hour.

Senior Analyst, Visual Merchandising

Home Depot

Atlanta, GA • On-site

$83K - $110K/yr

Full-time

Posted 15 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,427 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Home Depot is investing in the customer experience inside our stores and is looking for top notch talent to drive innovation. The Sr. Analyst, Visual Merchandising will be primarily responsible for identifying opportunities to drive sales, formulating business cases in support of those ideas, and then leading the execution of resulting small-to-medium sized projects. They will also generate thoughtful insights and reporting for a broad variety of customer-focused innovations. The Senior Analyst, Visual Merchandising should be passionate about how our customers shop both in our stores and Online both now and in the future and willing to advocate for ideas that solve legacy and emerging customer pain points. They should be fluent in acquiring, analyzing, and interpreting data and have excellent storytelling & communication skills to reach a variety of audiences. They should have a demonstrated track record of thinking out of the box to imagine the future, this individual should also be able to get in the weeds and manage details of project execution. They should be a juggler, capable of managing multiple projects and competing priorities to drive excellence and timely completion.
Key Responsibilities:
  • 35% Project Planning and Management: Develops project plans, then manages cross-functional work groups to execute project plan. Pro-actively identify obstacles to success and solutions to those obstacles with manager.
  • 30% Measurement & Reporting: Measures and reports on in-store experience innovation programs and projects to multiple constituencies ranging from front-line store associates to executive leaders. Generates customer insights and recommendations.
  • 15% New Content Ideation: Imagines and advocates for new ways to solve existing and new customer pain points and keep The Home Depot ahead of the curve in the in-store experience.
  • 10% Communication and Training: Communicates with store associates and store management as well as Store Support Center-based management on project progress and risks.
  • 10% Product Management: Defines, articulates and documents needs & objectives, scope and business requirements for projects. Thinks creatively to make recommendations regarding execution strategies.

Direct Manager/Direct Reports:
  • This position reports to the Sr Mgr Visual Merch S&I.
  • This position has 0 direct reports.

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Working knowledge of Microsoft Office Suite
  • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
  • Demonstrated ability to collaborate and work effectively with cross-functional teams
  • Ability to draw accurate conclusions from financial documentation
  • Demonstrated project management skills
  • Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
  • Excellent written and verbal communication skills

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:
  • 2

Competencies:
  • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Being Resilient - Rebounding from setbacks and adversity when facing difficult situations
  • Business Insights - Applying knowledge of business and the marketplace to advance the organization's goals
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Cultivates Innovation - Creating new and better ways for the organization to be successful
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions
  • Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
  • Drives Results - Consistently achieving results, even under tough circumstances
  • Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear
  • Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
  • Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
  • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
  • Resourcefulness - Securing and deploying resources effectively and efficiently
  • Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels
  • Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations
  • Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
  • Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications

What Home Depot employees say

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Hours and flexibility

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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