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Senior Computer Support Specialist Jobs in Springfield, IL

Solomon Colors Inc

Senior Accountant

Springfield, IL · On-site

$74K - $95K/yr

... support the Company's financial reporting, manufacturing operations, and financial analysis. This ... Ability to sit and work at a computer for extended periods. * Frequent use of computers ...

CAI

Leave & Accommodations Specialist

Springfield, IL · On-site

We are looking for a Leave and Accommodations Specialist to support our employees by managing and ... Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor #LI-JE1 ...

Horace Mann

IT Manager - Desktop Support

Springfield, IL · On-site

$105K - $147K/yr

Lead, coach, and develop a team of Technical Support Analysts and Senior Technical Support Analysts ... Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent ...

Horace Mann

IT Manager - Desktop Support

Springfield, IL · On-site

$105K - $147K/yr

Lead, coach, and develop a team of Technical Support Analysts and Senior Technical Support Analysts ... Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent ...

Horace Mann

IT Manager - Desktop Support

Springfield, IL · On-site

$105K - $147K/yr

Lead, coach, and develop a team of Technical Support Analysts and Senior Technical Support Analysts ... Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent ...

LRS

IT Manager Desktop Support

Springfield, IL

$35 - $45/hr

... and Senior Technical Support Analysts supporting three U.S. locations, as well as remote field ... Technology, Computer Science, or related field, or equivalent combination of education and ...

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Senior Computer Support Specialist information

See Springfield, IL salary details

$35.2K

$106.6K

$116.5K

How much do senior computer support specialist jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior computer support specialist in Springfield, IL is $106,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $115,500.00 per year, depending on experience, location, and employer.

What does a senior computer support specialist do?

A senior computer support specialist provides advanced technical assistance to users, troubleshooting hardware, software, and network issues. They often diagnose complex problems, install and configure systems, and may mentor junior staff while using tools like remote support software and maintaining documentation. This role typically requires strong problem-solving skills and relevant certifications such as CompTIA or Microsoft certifications.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
What are popular job titles related to Senior Computer Support Specialist jobs in Springfield, IL? For Senior Computer Support Specialist jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Senior Computer Support Specialist jobs in Springfield, IL look for? The top searched job categories for Senior Computer Support Specialist jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Senior Computer Support Specialist jobs? Cities near Springfield, IL with the most Senior Computer Support Specialist job openings:
Senior Computer Support Specialist jobs near you
Infographic showing various Senior Computer Support Specialist job openings in Springfield, IL as of June 2026, with employment types broken down into 76% Full Time, 21% Part Time, 2% Contract, and 1% Nights. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $106,625 per year, or $51.3 per hour.

Clinical Sourcing Specialist

Springfield Clinic

Springfield, IL • On-site

$63K - $95K/yr

Full-time

Re-posted 18 days ago

Springfield Clinic rating

6.7

Company rating: 6.7 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

532nd of 887 rated healthcare providers

Job description


The Clinical Sourcing Specialist performs sourcing initiatives for clinical categories such as pharmaceuticals and medical devices. This role supports Springfield Clinic's centralized sourcing model by aligning procurement with clinical goals through stakeholder engagements and optimizing of supplier performance. The Specialist ensures all products are sourced cost-effectively, will meet quality standards, be delivered in a timely manner and will drive operational efficiency. The Specialist combines clinical insight, procurement expertise, and strong analytical capabilities.Additionally, this role requires the ability to engage and collaborate across multiple functions and diverse stakeholders to drive value across the supply chain and across our organization.
Job Relationships
Reports to the Manager, Clinical Sourcing
Principal Responsibilities
  • Develop and maintain positive and collaborative relationships with clinical dept leaders and physicians
  • Develop and maintain subject matter expertise for assigned sourcing categories to establish credibility and confidence with clinical dept leaders and physicians
  • Develop and implement sourcing strategies for assigned clinical categories (e.g., pharmaceuticals, medical devices, diagnostic equipment).
  • Monitor key performance indicators (KPIs)
  • Proactively schedule and attend regular in-person meetings with clinical dept leaders and physicians for assigned sourcing categories
  • Provide market intelligence and benchmarking using tools like ECRI, MGMA, and AHRMM.
  • Collaborate with leadership to select products that align with care standards, safety protocols, and workflow efficiency.
  • Manage supplier relationships, including evaluation, negotiation, and performance oversight.
  • Lead sourcing events (RFI, RFP, RFQ), including questionnaire development, supplier scoring, and final selection.
  • Analyze total cost of ownership and track negotiation outcomes.
  • Drive cost savings through product standardization, strategic sourcing, and demand management.
  • Ensure contracts comply with regulatory, legal, and internal policies; coordinate with legal and compliance teams as needed.
  • Work with inventory and logistics teams to maintain optimal stock levels and ensure timely delivery.
  • Use spend and performance data to inform sourcing decisions and support continuous improvement.
  • Promote automation (e.g., EDI, OCR, digital RFQs) to streamline sourcing processes.
  • Actively participate in meetings, including team huddles and cross-functional briefings.
  • Advocate for customer needs and deliver high-quality service.
  • Collaborate with peers and leadership to foster a positive team environment.
  • Take ownership of tasks and follow through with attention to detail.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
  • Perform other job duties as assigned.

Education/Experience
  • Bachelor's degree in Procurement, Supply Chain, Healthcare Administration, Business, or related field preferred
  • Three years of experience in healthcare sourcing, clinical procurement or related area required
  • Demonstrated leadership experience is highly preferred
  • Experience briefing senior leadership on sourcing strategy and contract administration

Knowledge, Skills and Abilities
  • Must be a mentor to peers and promote unity within the department
  • Must possess a high degree of integrity and trust along with the ability to work independently
  • Requires good interpersonal skills, ability to function in a fast-paced, short-deadline environment, and the ability to make innovative cost-effective decisions
  • Ability to communicate with a high level of effectiveness at all levels of the organization's workforce, while maintaining appropriate confidentiality
  • Knowledge of accounting principles and purchasing strategies
  • Intermediate/Advanced knowledge of MS Office Suite
  • Excellent documentation skills
  • Experience with ERP systems (e.g., Oracle, Lawson) and procurement analytics
  • Familiarity with Group Purchasing Organizations (GPOs) and value-based sourcing
  • Experience with clinical stakeholder engagement and physician alignment
  • Knowledge of lean healthcare, Six Sigma, or continuous improvement methodologies
  • Knowledge of EMR/EHR systems and clinical integration

Working Environment
  • This job operates in a professional office environment.
  • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHI/Privacy Level
HIPAA4

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