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Senior Competitive Intelligence Jobs in California

OpenAI

Head of Competitive Intelligence

San Francisco, CA · On-site

$180 - $280/hr

Outstanding written and verbal communication skills with the ability to influence senior leaders ... Built a trusted competitive intelligence function that informs company strategy. * Established a ...

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Senior Competitive Intelligence information

What is a senior competitive intelligence professional?

A Senior Competitive Intelligence professional is an expert who gathers, analyzes, and interprets information about competitors, market trends, and industry developments to support strategic decision-making within an organization. They use various tools and methodologies to provide actionable insights, identify opportunities and threats, and help their company maintain a competitive edge. Typically, they have several years of experience and work closely with executive leadership, product teams, and marketing departments to inform business strategies. Their responsibilities may also include managing junior analysts, overseeing research projects, and presenting intelligence findings to stakeholders.

How does a senior competitive intelligence professional collaborate with cross-functional teams to drive strategic decision-making?

Senior Competitive Intelligence professionals work closely with product management, marketing, sales, and executive leadership to gather insights on competitors, market trends, and emerging threats. They synthesize data from various sources and present actionable recommendations, often through briefings or written reports. These insights help inform product roadmaps, go-to-market strategies, and risk mitigation efforts. Regular collaboration ensures that all stakeholders are aligned and able to make informed, data-driven decisions in a dynamic market environment.

What are the key skills and qualifications needed to thrive as a senior competitive intelligence professional, and why are they important?

To thrive as a Senior Competitive Intelligence professional, you need expertise in market research, data analysis, strategic thinking, and a relevant degree such as business, marketing, or economics. Familiarity with CI software tools (e.g., Crayon, Klue), CRM systems, and data visualization platforms like Tableau is typically required. Exceptional communication, critical thinking, and stakeholder management skills help you convey insights and influence business decisions. These skills are vital for identifying market trends, anticipating competitor moves, and supporting informed strategic planning.

What is the difference between Senior Competitive Intelligence vs Competitive Intelligence Analyst?

AspectSenior Competitive IntelligenceCompetitive Intelligence Analyst
Required CredentialsBachelor's degree, often with experience or certifications in market research or intelligenceBachelor's degree in business, marketing, or related field; certifications are a plus
Work EnvironmentStrategic teams, senior management, cross-departmental collaborationResearch teams, marketing, product development
Employer & Industry UsageUsed in corporate strategy, market research, and competitive analysis rolesCommon in marketing, product management, and business analysis roles

Senior Competitive Intelligence professionals typically have more experience and handle strategic decision-making, while Competitive Intelligence Analysts focus on data collection and analysis at a more operational level. Both roles are essential in supporting business growth, but the senior role involves higher-level strategic insights and leadership responsibilities.

Are senior competitive intelligence jobs high paying?

Senior competitive intelligence jobs typically offer high salaries due to the specialized skills required, such as market analysis, strategic thinking, and data analysis. Compensation varies by industry and location but generally reflects the seniority and expertise involved in gathering and interpreting competitive data.

What is a senior competitive intelligence job?

A senior competitive intelligence job involves analyzing market trends, competitors, and industry data to inform strategic decision-making. Professionals in this role often use research tools, data analysis, and reporting skills to provide insights that help a company maintain a competitive edge.

What are the most commonly searched types of Competitive Intelligence jobs in California?

The most popular types of Competitive Intelligence jobs in California are:

What are popular job titles related to Senior Competitive Intelligence jobs in California?

For Senior Competitive Intelligence jobs in California, the most frequently searched job titles are:

What job categories do people searching Senior Competitive Intelligence jobs in California look for?

The top searched job categories for Senior Competitive Intelligence jobs in California are:

What cities in California are hiring for Senior Competitive Intelligence jobs?

Cities in California with the most Senior Competitive Intelligence job openings:

Senior Competitive Intelligence jobs near you
Infographic showing various Senior Competitive Intelligence job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Senior Competitive Intelligence Manager

PagerDuty

San Francisco, CA • On-site

$145K - $220K/yr

Full-time

Retirement, PTO

Re-posted 2 days ago

Job description

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

The Senior Competitive Intelligence Manager will build and run PagerDuty’s competitive intelligence program that serves as the internal authority on competitive dynamics, equipping sales teams with sharp differentiation, timely insights and effective strategies to win. You will report directly to the Senior Director of PMM Operations and will partner tightly with product marketing, product management, marketing, field enablement and sellers.

Key Responsibilities  
  • Define, execute, optimize the competitive intelligence program through feedback and engagement with cross-functional teams, stakeholders, and the field. 
  • Equip sales team with key positioning and messaging - via battlecards, bulletins, internal training and enablement - to successfully navigate competitor activity as part of the sales process
  • Uncover competitive differentiation and have thorough knowledge of Win/Loss and competitor capabilities and claims
  • Monitor and assess competitor activity and report back to stakeholders and/or field in a timely manner
  • Train field teams regularly on latest competitor intelligence and strategies to win
  • Work with product and PMM team to articulate messaging, and approaches for GTM success
  • Provide independent view of win/loss via external interview program and reports back to Product, PMM and Marketing leadership
  • Speed and improve research and content delivery with AI and automation tools
Required Skills & Experience
  • Deep fluency in IT and Digital Operations
  • Track record of at least 5+ years of leading competitive intelligence for a product or product lines; SaaS B2B strongly preferred
  • Field focused, and obsessed with giving them the best messages, tools and approaches to differentiate PagerDuty
  • You excel at framing problems, balancing trade-offs, and synthesizing clear solutions
  • Ability to plan work, drive through ambiguity, and deliver timely, high-quality content
  • Ability to organize complex information, simplify, articulate essentials, and inspire the field
  • Desire to work with AI tools to automate and improve intelligence and content delivery
Preferred Qualifications
  • Deep fluency in the IT and Digital Operations 
  • Fluency in SRE and DevOps domain 
  • Technical aptitude - ability to have deeper conversations with engineers

The base salary range for this position is $145,000.00 - $220,000.00 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our San Francisco office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

  • Competitive salary
  • Comprehensive benefits package 
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.