ZipRecruiter

Log In

1

Senior Claims Representative Jobs in Delaware (NOW HIRING)

Sedgwick

Vice President, Clinical Pharmacy

Dover, DE · On-site

$102K - $135K/yr

The role represents Sedgwick as a recognized voice in the industry. ARE YOU AN IDEAL CANDIDATE? We ... senior stakeholders * Strong analytical skills, with the ability to interpret claims and book-of ...

Percy Towers

Delaware Chancery Counsel

Wilmington, DE · Hybrid

$310K - $390K/yr

... designed to support senior associates through successful lateral transitions. This is an ... actions. ⨖ Representing Special Committees in internal investigations and advising on the ...

next page

Showing results 1-20

All JobsClaims Representative JobsSenior Claims Representative JobsSenior Claims Representative Jobs in Delaware

Senior Claims Representative information

See Delaware salary details

$11

$24

$42

How much do senior claims representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for senior claims representative in Delaware is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What does a senior claims representative do?

A Senior Claims Representative is responsible for handling complex insurance claims, investigating and evaluating them, and determining the extent of the insurance company’s liability. They review documentation, interview claimants and witnesses, and negotiate settlements in accordance with company and legal guidelines. In addition, they may mentor junior staff and ensure that claims are processed efficiently and in compliance with policies. Their role is critical in ensuring fair outcomes for both the insurer and the insured.

What are the key skills and qualifications needed to thrive as a senior claims representative, and why are they important?

To thrive as a Senior Claims Representative, you need in-depth knowledge of insurance policies, claims adjudication, and investigative techniques, usually backed by relevant experience or a related degree. Familiarity with claims management systems, regulatory compliance tools, and sometimes industry certifications like AIC or CPCU is typically expected. Excellent negotiation, analytical thinking, and customer service skills help build trust and resolve complex claims efficiently. These abilities ensure accurate, fair, and timely claims processing, maintaining customer satisfaction and minimizing organizational risk.

What are some common challenges faced by senior claims representatives, and how can they effectively manage complex claims?

Senior Claims Representatives often handle high-value or intricate claims that require thorough investigation, negotiation, and adherence to regulatory guidelines. Challenges can include managing multiple cases simultaneously, working with difficult claimants, and balancing the interests of clients, policyholders, and the company. Effective management involves strong organizational skills, continuous communication with stakeholders, and staying current with industry best practices. Collaboration with legal teams, adjusters, and underwriters is also crucial to ensure fair and timely resolutions.

What is the difference between Senior Claims Representative vs Claims Adjuster?

AspectSenior Claims RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; often some insurance certificationsHigh school diploma or equivalent; insurance licenses often required
Work EnvironmentOffice setting, claims departmentField or office-based, investigating claims
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, third-party administrators
Common Search & ComparisonSenior Claims Representative vs Claims Adjuster

The main difference is that Senior Claims Representatives often handle more complex claims and may have additional responsibilities, while Claims Adjusters focus on investigating and settling claims, sometimes in the field. Both roles require similar credentials and work within insurance companies, but Senior Claims Representatives typically have more experience and authority in decision-making.

What are the most commonly searched types of Claims Representative jobs in Delaware?

The most popular types of Claims Representative jobs in Delaware are:

What are popular job titles related to Senior Claims Representative jobs in Delaware?

For Senior Claims Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Senior Claims Representative jobs in Delaware look for?

The top searched job categories for Senior Claims Representative jobs in Delaware are:

What cities in Delaware are hiring for Senior Claims Representative jobs?

Cities in Delaware with the most Senior Claims Representative job openings:

Senior Claims Representative jobs near you
Infographic showing various Senior Claims Representative job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $50,223 per year, or $24.1 per hour.

Senior Liability Claims Adjuster - Maryland & Deleware

STRUCTION SOLUTIONS

Wilmington, DE • On-site

Full-time

PTO

Re-posted 23 days ago

Job description

About Struction Solutions
Struction Solutions is a national provider of claims management, insurance adjusting, inspection services, damage assessments, and staffing solutions. We are expanding our liability claims operations and seeking a highly experienced, credible, and professional Liability Claims Adjuster to manage liability investigations and claims throughout Maryland and Delaware.
This position requires an adjuster capable of independently handling claims from assignment through resolution while maintaining exceptional customer service and technical claim handling standards.
Territory: Maryland & Delaware (Statewide Coverage Required)
Position Summary
The Senior Liability Claims Adjuster will investigate, evaluate, negotiate, and resolve liability claims involving bodily injury, property damage, general liability, premises liability, commercial liability, transportation losses, and related exposures.
The ideal candidate possesses strong investigative skills, excellent judgment, extensive carrier or TPA experience, and the ability to represent clients professionally in the field.
Responsibilities
  • Investigate and manage liability claims from first notice through resolution.
  • Conduct recorded statements and witness interviews.
  • Perform scene inspections and liability investigations.
  • Analyze coverage, liability, causation, and damages.
  • Review police reports, medical records, expert reports, and supporting documentation.
  • Prepare detailed reports and recommendations.
  • Negotiate settlements within authority guidelines.
  • Maintain regular communication with carriers, attorneys, insureds, claimants, and third parties.
  • Attend mediations, settlement conferences, and claim reviews when required.
  • Maintain compliance with carrier and client service standards.
  • Travel throughout Maryland and Delaware as needed.

Required Qualifications
  • Minimum 7+ years of liability claims handling experience.
  • Demonstrated experience handling bodily injury and general liability claims.
  • Strong investigative and negotiation skills.
  • Excellent written and verbal communication abilities.
  • Ability to independently manage a full claim inventory.
  • Experience with carrier, independent adjusting firm, TPA, or self-insured programs.
  • Valid driver's license and clean driving record.
  • Ability to travel extensively throughout Maryland and Delaware.

Preferred Qualifications
  • Active Maryland Adjuster License (if applicable).
  • Delaware claims handling experience.
  • Multi-state adjusting licenses.
  • Litigation management experience.
  • Transportation, commercial auto, premises liability, or municipal liability experience.
  • Prior experience working with independent adjusting firms.
  • Bachelor's degree preferred.
  • Military or Veteran background encouraged.
  • Compensation & Benefits
    Struction Solutions offers a highly competitive compensation package designed to reward production and performance.
    Compensation Includes:
    • Competitive base salary
    • Performance-based
    • Monthly vehicle allowance
    • Fuel allowance
    • Paid time off
    • Professional development opportunities
    • Licensing and continuing education support
    • Growth opportunities within a national organization

    Why Join Struction Solutions?
    • Established national client base
    • Diverse liability claim assignments
    • Professional and collaborative environment
    • Growth-oriented leadership team
    • Opportunity to significantly increase earnings through performance incentives

    Struction Solutions is an Equal Opportunity Employer and encourages qualified Veterans and experienced claims professionals to apply.

Apply