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Senior Application Support Engineer Jobs in Boston, MA

BioPoint Inc

Application Support Engineer

Wellesley, MA · On-site

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to hire employment basis. This position requires both strategic engineering as well as tactical hands-on ...

BioPoint Inc

Application Support Engineer

Wellesley, MA · On-site

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to hire employment basis. This position requires both strategic engineering as well as tactical hands-on ...

KG Tiger

Application Support Engineer

Natick, MA · On-site

The position consists of two central components - Application support and collaborative project ... Strong programming skills in at least two of the following languages: C++, Java, JavaScript, or ...

DTCC

Lead Application Support Engineer

Boston, MA · On-site

Minimum of 6+ years of experience in Application Support, Production Support, Site Reliability Engineering (SRE), or related roles * Bachelor's degree and/or equivalent practical experience * Strong ...

Cooley LLP

Product Support Engineer

Boston, MA

... g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ...

Cooley

Product Support Engineer

Boston, MA · On-site

... g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ...

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All JobsApplication Support Engineer JobsSenior Application Support Engineer JobsSenior Application Support Engineer Jobs in Boston, MA

Senior Application Support Engineer information

See Boston, MA salary details

$75.5K

$140.1K

$198.8K

How much do senior application support engineer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for senior application support engineer in Boston, MA is $140,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,300.00 and $157,000.00 per year, depending on experience, location, and employer.

What does a senior application support engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a senior application support engineer?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

How does a senior application support engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What are the most commonly searched types of Application Support Engineer jobs in Boston, MA?

The most popular types of Application Support Engineer jobs in Boston, MA are:

What are popular job titles related to Senior Application Support Engineer jobs in Boston, MA?

For Senior Application Support Engineer jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Senior Application Support Engineer jobs in Boston, MA look for?

The top searched job categories for Senior Application Support Engineer jobs in Boston, MA are:

What cities near Boston, MA are hiring for Senior Application Support Engineer jobs?

Cities near Boston, MA with the most Senior Application Support Engineer job openings:

Senior Application Support Engineer jobs near you
Infographic showing various Senior Application Support Engineer job openings in Boston, MA as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 32% In-person, 33% Hybrid, and 35% Remote job distribution, with an average salary of $140,144 per year, or $67.4 per hour.

Senior Application Support Analyst

K&K Global Talent Solutions Inc.

Boston, MA • On-site

$100K - $140K/yr

Full-time

Posted 8 days ago

Job description

Job Title: Senior Application Support Analyst

Location: New York City, NY / Boston- MA (Hybrid)

Job Type: Full Time/Permanent

Experience: 8+ years

Job Description:

Must Have Technical/Functional Skills:

  • We are seeking a highly motivated Senior Application Support Analyst to join our global Front Office Application Support team supporting a leading asset management business. The role is responsible for ensuring the stability, performance, and operational excellence of the Aladdin platform supporting portfolio management, order management, trade execution, trade booking, and post-trade workflows.
  • The ideal candidate will have 8–10 years of experience supporting front office investment management applications, with strong hands-on expertise in BlackRock Aladdin. The candidate should possess a solid understanding of the investment lifecycle and be comfortable working directly with portfolio managers, traders, investment operations, and technology teams in a fast-paced global environment.

Key Responsibilities:

  • Provide Level 2/Level 3 production support for Aladdin and related front office applications.
  • Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations.
  • Perform root cause analysis, coordinate with BlackRock, technology and business teams, and drive issues through to resolution.
  • Develop and execute SQL queries for troubleshooting, data validation, and analysis.
  • Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.
  • Participate in production releases, change management activities, and continuous service improvement initiatives.
  • Support a global operating model with collaboration across regional teams and participation in incident management.

Required Skills:

  • 8–10 years of experience supporting investment management or capital markets applications.
  • Strong hands-on experience with BlackRock Aladdin, including front office workflows.
  • Good understanding of the asset management trade lifecycle and front office business processes.
  • Strong SQL skills and experience analyzing large datasets.
  • Scripting experience, preferably in Python, for automation and operational tooling.
  • Excellent analytical, troubleshooting, and communication skills with the ability to interact effectively with business users and technology teams.