1

Senior Application Support Engineer Jobs in Utah

Role Summary PDF is seeking an experienced Field Service Engineer to provide client support for PDF's advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team ...

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

Were looking for an IT support engineer with a few years experience to help our teams across a ... Help with setup of networks as needed (youll have some senior support for this) * Onboard employees ...

... engineer with a few years experience to help our teams across a variety of tech support needs ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...

... engineer with a few years experience to help our teams across a variety of tech support needs ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...

... engineer with a few years experience to help our teams across a variety of tech support needs ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...

Showing results 21-40

Senior Application Support Engineer information

See Utah salary details

$63.3K

$117.4K

$166.6K

How much do senior application support engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior application support engineer in Utah is $117,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,300.00 and $131,500.00 per year, depending on experience, location, and employer.

How does a senior application support engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What does a senior application support engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a senior application support engineer?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What are the most commonly searched types of Application Support Engineer jobs in Utah? The most popular types of Application Support Engineer jobs in Utah are:
What are popular job titles related to Senior Application Support Engineer jobs in Utah? For Senior Application Support Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Senior Application Support Engineer jobs in Utah look for? The top searched job categories for Senior Application Support Engineer jobs in Utah are:
What cities in Utah are hiring for Senior Application Support Engineer jobs? Cities in Utah with the most Senior Application Support Engineer job openings:
Infographic showing various Senior Application Support Engineer job openings in Utah as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 33% In-person, 33% Hybrid, and 34% Remote job distribution, with an average salary of $117,437 per year, or $56.5 per hour.

L2 Support Engineer (Automation Focused)

eBay, Inc.

Draper, UT • On-site

$98K - $130K/yr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago


eBay rating

8.5

Company rating: 8.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

12th of 732 rated retailers


Job description

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
*This role cannot offer any sort of visa sponsorship.*
About the team and the role:
We are looking for a highly motivated L2 Support Engineer with strong automation expertise to join our engineering team. This role will provide advanced production/application support, drive automation initiatives to reduce manual effort, and improve system reliability and operational efficiency across business-critical platforms. Experience with AI-powered tools and intelligent automation is a strong plus. Experience with Call Center / Contact Center technologies is highly desirable.
What you will accomplish:
  • Provide L2 production support for customer-facing and internal business-critical applications.
  • Troubleshoot, analyze, and resolve complex issues across distributed systems and integrations.
  • Perform root cause analysis (RCA) and implement permanent fixes to prevent recurrence.
  • Design and implement automation solutions to reduce operational toil and improve MTTR.
  • Develop scripts/tools for monitoring, alerting, log analysis, and self-healing workflows.
  • Support and maintain contact center platforms and integrations.
  • Partner with Engineering, QE, Infrastructure, and Business teams during releases and incidents.
  • Participate in on-call rotations and ensure SLA compliance.
  • Drive continuous improvement of support processes and platform stability.

What you will bring:
  • 3+ years of experience in Application Support / Production Support / L2 Support / Site Reliability Engineering roles.
  • Strong scripting or programming skills (Python, Java, Shell, or similar).
  • Experience building or maintaining automation frameworks.
  • Experience with REST APIs, batch jobs, and integration-based systems.
  • Hands-on experience with monitoring and observability tools.
  • Strong troubleshooting skills in high-availability environments.
  • Excellent communication and documentation skills.

Preferred Qualifications (Nice to Have)
  • Experience with Call Center / Contact Center platforms such as:
    • Genesys Cloud
    • IVR systems
    • ACD routing and call flows
    • Workforce management integrations
  • Experience leveraging AI tools (LLM-based assistants, automation bots) for:
    • Incident triage
    • Log summarization
    • Code review or generation
    • Predictive alerting
  • Cloud platform experience (AWS/GCP/Azure).
  • CI/CD and DevOps exposure.
  • Knowledge of SQL/NoSQL databases.
  • Experience in performance troubleshooting and load analysis.

What We're Looking For
  • A proactive engineer who prefers automation over repetitive manual tasks.
  • Someone who can move from reactive support to building self-healing systems.
  • Comfortable operating in complex, high-scale contact center environments.
  • A strong collaborator with clear communication skills.

*This role cannot offer any sort of visa sponsorship.*
Additional Details
The base pay range for this position is expected in the range below:
$98,000 - $130,800
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.

What eBay employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom