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Senior Account Manager Remote Jobs in Minnesota (NOW HIRING)

Shield

Senior Account Manager

MN · On-site +1

$77K - $85K/yr

OneNet Global - Remote Compensation: $77,000 - $85,000 / year Description The Senior Account Manager owns a portfolio of Tier 1 and Tier 2 accounts across OneNet Global's managed IT services, cloud ...

Kobie Marketing

Sr. Account Manager

Minneapolis, MN · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... About the team and what we'll build together As a Senior Account Manager, you will be responsible ...

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Senior Account Manager Remote information

What are the key skills and qualifications needed to thrive as a senior account manager in a remote role?

To thrive as a Senior Account Manager working remotely, you need a strong background in sales, client relationship management, and strategic planning, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, virtual collaboration tools, and data analysis software is typically required. Outstanding communication, self-motivation, and problem-solving skills set top performers apart, especially in a remote environment. These abilities are crucial to building trust with clients, driving growth, and maintaining seamless collaboration across distributed teams.

What does a senior account manager do in a remote setting?

A Senior Account Manager oversees client relationships, ensuring their needs are met and that services or products are delivered effectively. Working remotely, they communicate with clients through digital channels, coordinate with internal teams, and strategize to grow accounts. They are responsible for resolving issues, identifying new business opportunities, and meeting sales or retention targets. Strong communication, organization, and self-motivation are key to success in a remote Senior Account Manager role.

How does a senior account manager collaborate with remote teams and clients to ensure successful project delivery?

As a Senior Account Manager working remotely, you will regularly coordinate with both internal teams (such as sales, marketing, and product specialists) and external clients through virtual meetings, email, and collaboration platforms. Effective communication and proactive project management are essential to mitigate the challenges of distance and time zones. Most organizations provide digital tools to track deliverables, share updates, and resolve issues promptly, ensuring that client expectations are met and relationships remain strong. Building trust through responsiveness and transparency is key to driving successful outcomes in a remote setting.

What is the difference between Senior Account Manager Remote vs Account Executive?

AspectSenior Account Manager RemoteAccount Executive
Required CredentialsBachelor's degree, experience in account management, industry-specific certificationsBachelor's degree, sales or marketing experience, sometimes certifications
Work EnvironmentRemote, client-facing, team collaborationRemote or in-office, sales-focused, client interaction
Employer & Industry UsageUsed in B2B services, SaaS, marketing agenciesCommon in tech, advertising, sales-driven companies
Search & Comparison IntentLooking for experienced account management rolesSeeking sales or client acquisition roles

The main difference is that a Senior Account Manager Remote focuses on managing existing client relationships and strategic account growth, while an Account Executive primarily focuses on acquiring new clients and sales. Both roles often require similar credentials and can be remote, but their core responsibilities differ in client engagement stages.

What are popular job titles related to Senior Account Manager Remote jobs in Minnesota? For Senior Account Manager Remote jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Senior Account Manager Remote jobs in Minnesota look for? The top searched job categories for Senior Account Manager Remote jobs in Minnesota are:
What cities in Minnesota are hiring for Senior Account Manager Remote jobs? Cities in Minnesota with the most Senior Account Manager Remote job openings:
Senior Account Manager Remote jobs near you
Infographic showing various Senior Account Manager Remote job openings in Minnesota as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 3% In-person, and 97% Remote job distribution.

Senior Account Manager

Shield

MN • On-site, Remote

$77K - $85K/yr

Full-time

Re-posted 19 days ago

Job description

Senior Account Manager
Department: Professional Services
Employment Type: Full Time
Location: OneNet Global - Remote
Compensation: $77,000 - $85,000 / year
Description
The Senior Account Manager owns a portfolio of Tier 1 and Tier 2 accounts across OneNet Global's managed IT services, cloud solutions, and cybersecurity offerings. This is a dual retention and revenue role - Senior AMs are expected to deeply understand each client's business, proactively identify expansion opportunities, and deliver a consistently exceptional client experience. They partner closely with the vCIO/TAM on quarterly business reviews for strategic accounts and serve as a mentor and escalation resource for Account Managers on the team.
This role is part of a newly established Client Success department being built from the ground up under the Director of Client Success. There is genuine opportunity for a motivated person to shape how client success is done at OneNet Global.
This role offers a competitive base salary of $77,000.00 to $85,000.00 annually with OTE of $100,000.00 to $115,000.00.
Key Responsibilities
• Serve as primary point of contact for a portfolio of Tier 1 and Tier 2 accounts
• Develop and execute account plans that drive retention and identify upsell opportunities
• Partner with the vCIO/TAM to prepare and deliver quarterly business reviews (QBRs) for strategic accounts
• Proactively monitor account health indicators including support volume, contract dates, and relationship signals
• Own renewal conversations and negotiate contract expansions within approval thresholds
• Escalate technical issues appropriately and follow through to resolution
• Maintain accurate CRM records, activity logs, and account health scores in HubSpot
• Surface upsell and cross-sell opportunities and coordinate with Sales and the vCIO on larger opportunities
• Mentor Account Managers and provide guidance on complex account situations
• Represent the client voice internally - bring structured feedback to delivery, product, and leadership
Skills, Knowledge & Expertise
• 3 to 5 or more years in account management, customer success, or B2B sales - managed IT services, cloud solutions, cybersecurity, or technology services strongly preferred
• Proven track record of hitting retention and upsell targets - be ready to share specific numbers
• Comfortable leading conversations with business owners, operations leaders, and C-suite contact
• Strong organizational skills and ability to manage a meaningful portfolio without things falling through the cracks
• Working knowledge of managed IT infrastructure, cloud services, or cybersecurity solutions
• CRM proficiency required - HubSpot, Salesforce, ConnectWise, or similar
• Experience with PSA tools (ConnectWise, Autotask) is a plus but not required

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