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Self Employed Customer Success Manager Jobs in Raleigh, NC

Self-motivated with a proactive approach to customer success. Preferred Qualifications * Experience working with AI-powered platforms or in the sales enablement industry. * Familiarity with CRM tools ...

Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Demonstrate self-motivation, enthusiasm, a positive attitude, and the ability to work with minimal ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Demonstrate self-motivation, enthusiasm, a positive attitude, and the ability to work with minimal ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Demonstrate self-motivation, enthusiasm, a positive attitude, and the ability to work with minimal ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Demonstrate self-motivation, enthusiasm, a positive attitude, and the ability to work with minimal ...

Customer Success Manager

Raleigh, NC · On-site

$80 - $100/hr

MaxIQ is seeking a dedicated Customer Success Manager to join our team in Raleigh. In this role, you will serve as a strategic partner to our customers, ensuring they maximize the value of MaxIQ's AI ...

Customer Success Manager Eaton's Digital Office is seeking a Customer Success Manager to support our expanding portfolio of Brightlayer software solutions. This role will orchestrate the post-sale ...

Self-starter with strong time-management skills and the ability to achieve agreed-upon goals ... Note: The customer success manager is not responsible for tech support on the product, however ...

Customer Success Manager

Raleigh, NC · On-site

$125K - $250K/yr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... Lead customer adoption by empowering clients to become self-sufficient in building, managing, and ...

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... Invest in developing both self and others, and contribute to CS organizational initiatives as ...

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a trusted advisor to a portfolio of customers across our SMB and Mid-Market segment. You will drive ...

S.-based Customer Success Manager, you will own and grow the customer relationship for Maya's North American client portfolio. As the first point of contact after the sales handover, you will drive ...

Customer Success Manager (CSM) USA Remote * Team: Customer Success * Salary: $110K - $130K MISSION ... Highly organized, self-motivated, and thrives in an independent setting * Is a team player, likes ...

Customer Success Manager, CSM

Raleigh, NC · On-site

$110K - $130K/yr

Customer Success Manager (CSM) USA Remote * Team: Customer Success * Salary: $110K - $130K MISSION ... Highly organized, self-motivated, and thrives in an independent setting * Is a team player, likes ...

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a trusted advisor to a portfolio of customers across our SMB and Mid-Market segment. You will drive ...

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Self Employed Customer Success Manager information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do self employed customer success manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for self employed customer success manager in Raleigh, NC is $80,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

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Customer Success Manager

Raleigh, NC • On-site

Other

Posted 25 days ago


Job description

Customer Success Manager

MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With MaxIQ, sales excellence becomes an attainable reality.

About the Job

MaxIQ is seeking a dedicated Customer Success Manager to join our team in Raleigh. In this role, you will serve as a strategic partner to our customers, ensuring they maximize the value of MaxIQ's AI-powered platform. Your efforts will be pivotal in driving customer retention, expansion, and advocacy. By proactively addressing challenges and identifying growth opportunities, you will contribute significantly to our customers' success and, consequently, to MaxIQ's growth.

Responsibilities
  • Manage and nurture customer relationships across the USA and EU regions.
  • Drive customer retention and expansion by delivering exceptional customer experiences.
  • Conduct customer onboarding, product training, and quarterly business reviews (QBRs).
  • Identify upsell and cross-sell opportunities to foster account growth.
  • Analyze customer usage data to proactively address risks and enhance adoption.
  • Act as the voice of the customer, collaborating with Product, Sales, and Marketing teams.
  • Resolve complex customer issues using a data-driven, analytical approach.
  • Manage multiple accounts, ensuring customers achieve their success milestones.
  • Handle escalations and proactively mitigate potential churn risks.
  • Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers.
Requirements
  • 2–4 years of experience as a Customer Success Manager in SaaS (preferably in US-based SaaS companies).
  • Proven track record in customer retention, expansion, and revenue growth.
  • Strong data analytics and problem-solving skills to drive insights and recommendations.
  • Excellent spoken and written English communication skills.
  • Ability to work effectively with cross-functional teams.
  • Self-motivated with a proactive approach to customer success.
Preferred Qualifications
  • Experience working with AI-powered platforms or in the sales enablement industry.
  • Familiarity with CRM tools and customer success software.
  • Bachelor's degree in Business, Marketing, or a related field.
Benefits
  • Opportunity to work in a dynamic startup environment focused on innovation and personal growth.
  • Collaborative and inclusive company culture that values diversity and teamwork.
  • Access to the latest tools and technologies in the field of AI and sales enablement.

If you're passionate about driving customer success and eager to make a significant impact in a growing company, we'd love to hear from you.