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What is Select Health?

Select Health is a health insurance company that provides a variety of health plans, including individual, family, employer, and Medicare Advantage plans. They work to make healthcare more accessible and affordable for their members by offering comprehensive coverage, wellness programs, and a large network of providers. Select Health is known for its customer service and focus on preventive care, helping people manage their health through resources and support. The company operates primarily in the Intermountain West region and is affiliated with Intermountain Health, a leading nonprofit health system.

What are the key skills and qualifications needed to thrive as a health insurance specialist at Select Health?

To thrive as a Health Insurance Specialist at Select Health, you need a strong understanding of health insurance policies, claims processing, and regulatory compliance, often supported by a bachelor's degree or relevant experience. Familiarity with insurance management software, customer relationship management (CRM) systems, and HIPAA certification is typically required. Outstanding attention to detail, problem-solving skills, and effective communication are essential soft skills for this role. These competencies ensure accurate claims handling, excellent member service, and adherence to industry regulations, which are crucial for organizational success.

What is the difference between Select Health vs Medical Assistant?

AspectSelect HealthMedical Assistant
CredentialsVaries by position, often requires health plan knowledge or certificationsCertified or registered, with CMA or RMA credentials often preferred
Work EnvironmentHealth insurance companies, customer service, administrative rolesClinics, hospitals, medical offices, direct patient care
Employer & IndustryHealth insurance providers, healthcare industryMedical practices, outpatient clinics, hospitals

While Select Health roles focus on health plan administration and customer service within the insurance industry, Medical Assistants are involved in direct patient care and clinical tasks. Both roles require healthcare knowledge but differ significantly in work environment and responsibilities.

What are some common challenges faced by professionals working in a Select Health customer service role, and how can they be addressed?

In a Select Health customer service position, professionals often encounter challenges such as handling complex insurance inquiries, assisting members with claim issues, and navigating sensitive health-related conversations. Success in this role requires patience, clear communication skills, and a thorough understanding of Select Health's policies and coverage options. Team members are supported by ongoing training, access to knowledge bases, and collaboration with other departments, such as claims and provider relations, to resolve issues efficiently. Proactive problem-solving and empathy are crucial for building trust and ensuring a positive member experience.
More about Select Health jobs

What cities are hiring for Select Health jobs?

Cities with the most Select Health job openings:

What states have the most Select Health jobs?

States with the most job openings for Select Health jobs include:

What job categories do people searching Select Health jobs look for?

The top searched job categories for Select Health jobs are:

Select Health jobs near you
Infographic showing various Select Health job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

UM / Data Entry Tech

Careers Integrated Resources Inc

Des Moines, IA • On-site

$16.50 - $22.25/hr

Other

Posted 3 days ago

New

Job description

UM / Data Entry Tech

Principal Accountability:

  • Screens information received and refers members to the appropriate provider and/or contacts the provider directly for members.
  • Facilitates the authorization process for requests that do not require clinical criteria application or judgment.
  • Provides relevant information to members and assists them in resolving Plan related problems when Member Services personnel are not available.
  • Acts as a resource to staff for questions related to the prior authorization process.
  • Refers unresolved prior authorization process questions to the Lead Intake Specialist.
  • Assists the Lead Intake Specialist in identifying, planning and implementing staff training programs.
  • Identifies and reports member and provider educational opportunities to the Lead Intake Specialist.
  • Accurately answers questions regarding Plan benefits and Utilization Management requirements for members and providers.
  • Makes appropriate inquiries to determine potential coordination of benefits and advises appropriate provider and claims staff of same.
  • Supports Utilization Management nurses with data entry.
  • Performs other duties as assigned.
  • Adheres to Select Health and KMHP policies and procedures.
  • Supports and carries out the Select Health and Mercy Mission & Values.

Key Competencies/Success Factors:

  • Excellent interpersonal and verbal communication skills.
  • Attention to detail and confidentiality.
  • Patience and a balanced demeanor.
  • Professional image.
  • Ability to write clear and concise reports.
  • Willingness to work any shift.
  • Availability for in-service training.

Requirements/Certifications:

REQUIREMENTS:

  • High School Diploma / GED
  • Proficient PC Skills in a Windows based environment including word processing, spread sheets and working in database programs.
  • Proven ability to keep accurate and timely records and documentation according to established processes
  • Experience as a medical assistant or role with similar responsibilities
  • Experience handling multiple calls or triaging calls
  • Medical Terminology, ICD, CPT, and coding experience

Additional Information:

All your information will be kept confidential according to EEO guidelines.

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