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Securus Jobs (NOW HIRING)

Investigator 3

Olympia, WA · On-site

$92K - $123K/yr

JPAY investigations, Securus investigations, Contraband Investigations, PREA investigations) Investigate complaints of employee misconduct as directed by the Chief Investigator and Superintendent.

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Securus information

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$30K

$66.7K

$79K

How much do securus jobs pay per year?

As of Jul 18, 2026, the average yearly pay for securus in the United States is $66,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Securus vs Correctional Officer?

AspectSecurus
Primary RoleProviding communication and technology solutions for correctional facilities
Work EnvironmentOffices, call centers, correctional facility technology settings
Required CredentialsTechnical certifications, customer service skills, sometimes security clearances
Employer & IndustryTechnology companies serving correctional institutions

While Securus focuses on providing communication technology solutions for correctional facilities, a Correctional Officer is responsible for security and supervision within prisons. Securus employees typically work in technical or customer service roles, whereas Correctional Officers work directly in correctional environments ensuring safety and order. Both roles are essential in the correctional industry but differ significantly in responsibilities and work settings.

Does Securitas hire felons?

Securitas, as a security services company, generally considers applicants' criminal backgrounds during the hiring process. While policies vary by location and position, having a felony conviction may impact eligibility, and applicants are often required to disclose criminal history for review. It is recommended to check with the specific Securitas branch or position for their policies regarding hiring individuals with felony convictions.

What are the key skills and qualifications needed to thrive as a Securus Correctional Officer, and why are they important?

To thrive as a Securus Correctional Officer, you need a solid understanding of security procedures, conflict management, and basic law enforcement practices, often supported by a high school diploma or equivalent and relevant training. Familiarity with surveillance systems, inmate tracking software, and incident reporting tools is typically required. Strong communication, stress management, and decision-making skills are vital for maintaining order and safety. These competencies are crucial for ensuring a secure environment, effective inmate supervision, and overall facility safety.

How do you work Securus?

To work as a Securus employee, you typically need to apply through their official careers page or job portals, complete the application process, and pass any required background checks. The role may involve operating security systems, monitoring surveillance, or providing customer support, often requiring relevant skills or certifications. Work schedules can vary depending on the position and department.

What is the highest paying security job?

The highest paying security jobs typically include security directors, chief security officers, or specialized roles such as cybersecurity managers and security consultants, with salaries often exceeding six figures. These positions usually require extensive experience, leadership skills, and relevant certifications like CISSP or CISM.

What are some common challenges faced by Securus security officers when working in correctional facilities?

Securus security officers working in correctional facilities often encounter unique challenges such as maintaining safety in high-stress environments, managing interactions with incarcerated individuals, and responding quickly to security incidents. Officers must remain vigilant, exercise strong communication skills, and adhere strictly to established protocols. Collaborating closely with facility staff and law enforcement, they play a crucial role in preventing incidents and ensuring the security of both inmates and personnel.

What is a Securus job?

A Securus job typically refers to positions at Securus Technologies, a company that provides communication, information management, and security solutions to correctional facilities. Employees might work in roles related to customer service, software development, security, or technical support. Securus jobs often involve supporting correctional facility operations and helping families stay connected to incarcerated loved ones through phone and video services. Working at Securus may require background checks and a commitment to upholding security protocols. The company values innovation, integrity, and service in its workforce.
More about Securus jobs
What cities are hiring for Securus jobs? Cities with the most Securus job openings:
What states have the most Securus jobs? States with the most job openings for Securus jobs include:
Infographic showing various Securus job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 25% In-person, and 75% Remote job distribution, with an average salary of $66,696 per year, or $32.1 per hour.

Detention Officer - Floor, Intake, Control Room

Rockwall County, Texas - Sheriff's Office

Rockwall, TX • On-site

$51K - $76K/yr

Full-time

Re-posted 25 days ago


Job description

Salary $51,793 Annually


SUMMARY: The purpose of this position is to provide custodial care necessary for the security and well being of inmates confined in the Rockwall County Detention Center. This is accomplished by maintaining peace within the jail; inspecting inmates for contraband; processing inmates into and out of the jail and ensuring security is not breached.

ESSENTIAL JOB FUNCTIONS

  • Maintains peace within jail; processes inmates into and out of facility; searches and fingerprints prisoners; ensures sick or injured inmates receive medical attention; prepares and maintains inmate records; maintains inmate property; inspects facility housing units for cleanliness; inspects inmate mail and contraband; issues supplies for inmates; responds to fire alarms.
  • Trains and evaluates the work of staff members when needed.
  • Monitors control room security cameras for officer and inmate movement; logs movements; participates in fire drills; ensures doors are opened and closed with safety and security in mind; operates control panels that accesses movement throughout the facility; answers telephone; ensures security is not breached; observes/monitors inmates during recreation and visitation periods.
  • Maintains visual observation and documents inmates within the housing units, provides food and medication to inmates, escorts inmates to court and doctor appointments, searches inmates and housing units, and monitors.
  • Performs intake of inmates by accepting inmates from arresting officer; conducts medical and mental health screenings; logs and stores inmate property; searches inmates for contraband; prepares inmate files; conducts classification of inmates and performs finger printing; takes mug shots; allows two (2) phone calls for inmate and performs criminal history checks/ CCQs.
  • Provides courteous and informative customer service to the public.
  • Facilitates inmate visitations by conducting warrant checks on visitors; ensuring visitors are following EPOs; enforces visitor dress code; organizes visitation groups and maintains visitation lists.
  • Performs other duties as assigned.

SUPERVISORY/BUDGET RESPONSIBILITIES

This position has no supervisory or budget responsibility.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to read, write, understand and follow oral and written instructions; ability to take finger prints and maintain records.
  • Must be able to learn basic computer skills within a timely manner and must be able to learn communication skills to communicate effectively with inmates.
  • Knowledge of computer software such as JMS; Touch Pay; Keefe Commissary software; OMNNIX, Ableterm; Securus; Manager Plus, Guard One and Microsoft applications.
  • Knowledge of requirements of the Texas Commission on Jail Standards, County, State and Federal laws governing Detention Center standards.
  • Ability to use restraint chairs; hand cuffs; belly chains; metal detectors; shackles; and self-contained breathing apparatus.
  • Basic understanding of MHMR.
  • Ability to prepare records and reports.

MINIMUM QUALIFICATIONS

  • Applicants for Detention Officer position(s) must be at least 18 years of age on the date of employment.
  • Applicants must be a high school graduate or have passed a General Education Development (GED) test indicating high school graduation level upon conditional job offer.
  • Applicants must be a U.S. citizen and a resident of the contiguous United States for a period of time sufficient to conduct a comprehensive background investigation. Consideration given for military overseas assignments.
  • If a military veteran, applicant must not have been discharged from any military service under less than honorable conditions and must not have been convicted of any court-martial higher than a summary.
  • Applicant must pass all phases as required for the position being sought.
  • Applicant must possess a current valid Texas driver's license. (Out of state applicants accepted, but current valid Texas driver's license is required at time employment begins)
  • No Felony convictions.
  • No Misdemeanor (A) convictions.
  • No Misdemeanor (B) convictions in last ten years.
  • No family violence convictions including Class (C).
  • Applicants must have a favorable employment history. All information given regarding past employment will be thoroughly checked.
  • Applicants must be eligible for licensing by the Texas Commission on Law Enforcement (TCOLE) if not presently licensed. The applicant must attend a 96 hour Jailer Certification course in order to receive their Jailer License. The course must be taken within one year of employment with the Rockwall County Sheriff's Department.
  • Must successfully complete field training program.
  • Applicants should have good communication and computer skills and also demonstrate comprehensive reading and comprehension skills.
  • Most positions will require working a 12 hour shift, with shifts being 7:00 a.m. to 7:00 p.m. and 7:00 p.m. to 7:00 a.m. Shifts operate on a rotating schedule of days off consisting of 2 days on and 3 days off, 3 days on and 2 days off. (Subject to change)
  • Applicants must be able to work all shifts, holidays, and weekends.

WORKING CONDITIONS

This position works in an office, outdoors and in the jail facility with frequent exposure to environmental conditions. Exposure to health and safety conditions is occasional. Required protective equipment includes SCBA and latex free rubber gloves, Guard One pipe, handcuffs, leg restraints, OC Spray and radios. Fine dexterity, walking, vision, foot controls, balancing, hearing, twisting and talking are constantly required. Frequently, standing, lifting, carrying, pushing/pulling, and bending are required. Sitting, reaching and handling are occasionally required.

CONDITIONS OF EMPLOYMENT

  • Must successfully complete a pre-employment drug screen.
  • Must Successfully complete physical examination
  • Must successfully complete a psychological examination.

TATTOO LIMITATIONS

Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.