Description
Position Summary:
The State of Iowa is seeking an experienced Security Operations Center (SOC) Analyst with strong expertise in Endpoint Detection and Response (EDR) tools and cyber-security incident handling. The ideal candidate will thrive in a fast-paced environment with aggressive timelines and will be responsible for monitoring, analyzing, and responding to events and alerts supporting statewide IT systems. This is a remote position.
Required Experience:
โข Hands-on experience working with Endpoint Detection and Response (EDR) tools
โข Experience responding to, and analyzing, cyber-security events and incidents
โข Experience working with Crowdstrike, or comparable EDR tool
โข Ability to work in high-pressure, fast-paced environments
Experience working with CrowdStrike or comparable EDR tool
Responsibilities:
โข Provide security monitoring and response efforts for, and in coordination with, the Security Operations Center (SOC)
โข Lead outreach and coordination with statewide partners, including County, Municipal, and educational entities
โข Strong communication, reporting, and documentation abilities
โข Monitor, analyze, and respond to cyber-security events, alerts, and incidents affecting State of Iowa IT systems
โข Take appropriate actions to protect IT assets from potential incidents and threats
โข Document and report changes, trends, and implications related to evolving cyber-security tools, systems, and solutions
โข Follow SOC processes and assist ISD Security Engineers and OCIO support teams during alerts, events, and incidents
โข Submit new events and update existing events within the SOC ticketing system
โข Provide phone and email support to state agencies and participating partners during alerts, events, and incidents
โข Provide off-hours or ad-hoc shift support as required
โข Proven ability to collaborate effectively with partners across varying technical backgrounds
โข Capability to perform Tier 1 troubleshooting, including log collection, documentation review, and appropriate escalation
โข Maintain up-to-date knowledge on relevant cyber-security technologies and tools
โข Support Tier 1 SOC Analysts in triaging cyber-security events, alerts, and incidents
โข Follow detailed operational procedures to analyze, escalate, and support remediation of critical security incidents
โข Assist with SOC metrics, reporting, and communications
โข Support incident response activities up to the preliminary forensics stage
โข Monitor EDR tools and perform initial assessment and data gathering for alerts