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Security Operations Center Operator Jobs in Ohio

Cleveland Clinic

Communications Officer

Beachwood, OH · On-site

$17.25 - $26.31/hr

... Security Operations Center. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED and two years of experience in a high-volume communications center, PBX operator ...

Cologix

Data Center Security Manager

Columbus, OH

$83K - $93K/yr

What You Do Security Operations & Access Control * Oversee day-to-day security operations across ... data center operations, or mission-critical environments * 2+ years leading teams in a 24x7 ...

Cologix

Data Center Security Manager

Columbus, OH

$83K - $93K/yr

... center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ ... What You Do Security Operations & Access Control * Oversee day-to-day security operations across ...

Cologix

Data Center Security Manager

Columbus, OH · On-site

$83K - $93K/yr

... center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ ... What You Do Security Operations & Access Control * Oversee day-to-day security operations across ...

Private Company

Be Seen First

Information Technology (IT) Manager

Lorain, OH · On-site

$65K - $77K/yr

... Providers (MSPs), Network Operations Center (NOC), Security Operations Center (SOC ... Coordinate workstation deployments, operating system upgrades, software installations, endpoint ...

Private Company

Be Seen First

Information Technology (IT) Manager

Lorain, OH · On-site

$65K - $77K/yr

... Providers (MSPs), Network Operations Center (NOC), Security Operations Center (SOC ... Coordinate workstation deployments, operating system upgrades, software installations, endpoint ...

Eaton

Director of Network and Security

Beachwood, OH · On-site

... Operations Center (SOC) functions, and independent oversight. The Director will define and advance ... operating model and RACI framework in partnership with Information Security leadership. • ...

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Security Operations Center Operator information

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$27

How much do security operations center operator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for security operations center operator in Ohio is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What does a Security Operations Center Operator do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.
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Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,211 per year, or $18.9 per hour.

Communications Officer

Cleveland Clinic

Beachwood, OH • On-site

$17.25 - $26.31/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Cleveland Clinic rating

7.2

Company rating: 7.2 out of 10

Based on 910 frontline employees who took The Breakroom Quiz

349th of 887 rated healthcare providers

Job description

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As a Communications Officer, you will process incoming and outgoing communications in the Security Operations Center. In addition, you will monitor cameras, alarms and other surveillance equipment to provide vital information to dispatched responders. Communications Officers work two days on/two days off with a three-day weekend every other weekend. In addition to a competitive hourly rate, night shift workers are eligible for a shift differential of $1.75 an hour.

A caregiver in this position works nights 6:00 p.m. - 6:00 a.m.

A caregiver who excels in this role will:

  • Process incoming and outgoing communications in the Security Operations Center.
  • Monitor cameras, alarms and other surveillance equipment to provide vital information to dispatched responders.
  • Receive, record, assess urgency and respond to all security/police phone calls and emergency calls.
  • Monitor and respond to all incoming alarm signals across multiple platforms.
  • Receive and transmit all security/police multi-based radio, air transport and satellite communications.
  • Process requests for classified data of caregivers, patients, and the public.
  • Process code and medical emergency activations received from clinical caregivers and overhead page information.
  • Monitor, analyze and react to real-time alerts via social media and caregiver travel platforms.
  • Draft and disseminate electronic notifications to internal stakeholders.
  • Disseminate mass notification alerts to necessary caregivers during crisis situations.
  • Perform clerical functions in the Security Operations Center.

Minimum qualifications for the ideal future caregiver include:

  • High School Diploma/GED and two years of experience in a high-volume communications center, PBX operator or public or private law enforcement/security agency OR Associate's Degree, Public Safety Dispatching Certificate or equivalent formal training in Criminal Justice, Computer Science or a related field and one year of experience OR Bachelor's Degree in a related field
  • Demonstrated customer service orientation, seeking to understand customer requirements and exercising judgment in meeting their expectations, particularly when there are differences of opinions on needs and services, unanticipated contingencies or a divergence of ideas/perspectives.

Physical Requirements:

  • Ability to perform work in a stationary position for extended periods
  • Ability to operate a computer and other office equipment
  • Ability to communicate and exchange accurate information
  • In some locations, ability to move up to 40 pounds

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $17.25

Maximum hourly: $26.31

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

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