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Security Operations Center Operator Jobs in Ohio

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland ... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ...

AEG

Security & Emergency Services Manager

Columbus, OH · On-site

$55K - $62K/yr

... operating guidelines which includes policies and procedures related to the operation of the Security Operations Center as well as general departmental topics and Security-related event positions.

Morrison Healthcare

CALL CENTER OPERATOR

Cleveland, OH · On-site

$19/hr

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland ... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ...

Cleveland Clinic

Communications Officer

Beachwood, OH · On-site

$17.25 - $26.31/hr

... Security Operations Center. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED and two years of experience in a high-volume communications center, PBX operator ...

Cologix

Data Center Security Manager

Columbus, OH

$83K - $93K/yr

What You Do Security Operations & Access Control * Oversee day-to-day security operations across ... data center operations, or mission-critical environments * 2+ years leading teams in a 24x7 ...

Cologix

Data Center Security Manager

Columbus, OH · On-site

... center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ ... What You Do Security Operations & Access Control * Oversee day-to-day security operations across ...

Cologix

Data Center Security Manager

Columbus, OH · On-site

$83K - $93K/yr

... center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ ... What You Do Security Operations & Access Control * Oversee day-to-day security operations across ...

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All JobsSecurity Operations Center Operator JobsSecurity Operations Center Operator Jobs in Ohio

Security Operations Center Operator information

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How much do security operations center operator jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for security operations center operator in Ohio is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.34 per hour, depending on experience, location, and employer.

What does a Security Operations Center (SOC) Operator do?

A Security Operations Center (SOC) Operator is responsible for monitoring an organization's IT infrastructure for security threats and incidents. They use specialized tools to detect, analyze, and respond to cybersecurity threats in real-time. SOC Operators also maintain security systems, document incidents, and collaborate with other IT and security staff to protect sensitive data. Their role is crucial in preventing, identifying, and mitigating cyberattacks to ensure the organization's information remains secure.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center (SOC) Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What Does a Security Operations Center Operator Do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator, and why are they important?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.
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What are popular job titles related to Security Operations Center Operator jobs in OH? For Security Operations Center Operator jobs in OH, the most frequently searched job titles are:
Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in Ohio as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,211 per year, or $18.9 per hour.

CALL CENTER OPERATOR

Compass Group

Garfield Heights, OH

$19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,058 frontline employees who took The Breakroom Quiz

292nd of 428 rated business services

Job description

  • We have several openings for a part-time CALL CENTER OPERATOR position.
  • Location: Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted only.
  • Schedule: Shifts could include 6-1:30pm, 7-11am and 3-7pm
  • Requirement: Some call center/food service experience
  • Pay Range: $17.00 per hour to $19.00 per hour.
Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.
For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Job Summary
Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.
Essential Duties and Responsibilities:
  • Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
  • Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Responsive to patient's needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
  • Interacts with nursing to ensure patients' diet prescriptions are accurate, and patients' food needs are met.
  • Adheres to facility confidentiality and patient's rights policy as outlined in the facility's HIPAA policies and procedures.
  • Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
  • Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Performs other duties as assigned.
BENEFITS FOR OUR TEAM MEMBERS
  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.

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