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Security Operations Center Operator Jobs in Ohio

Genric

Communications Center Operators

Marysville, OH · On-site

Position Overview As a Communications Center Operator, you'll serve at the heart of security operations, continuously monitoring live video feeds across various sites--such as dispensaries and ...

Intralot

Call Center Operator

Strongsville, OH

... operations, tools, methodologies and processes Duties and Responsibilities Under the direct ... Security Requirements Submission to, and ability to pass, a thorough pre-employment background ...

Intralot

Call Center Operator (2)

Strongsville, OH · On-site

$16.50/hr

... security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery ... operations, tools, methodologies and processes Duties and Responsibilities Under the direct ...

Intralot

Call Center Operator (2)

Strongsville, OH

$16.50/hr

... security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery ... operations, tools, methodologies and processes Duties and Responsibilities Under the direct ...

Securitas Technology

Call Center Operator

Uniontown, OH · On-site

$15 - $17/hr

Securitas Technology, part of Securitas, is a world-leading provider of integrated security ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

ASMGi

Cyber Incident Response Analyst

Cleveland, OH · On-site

This individual will act as an internal and client facing resource while interacting with the third-party Security Operations Center as applicable. Principal Accountabilities: 25% - Client Incident ...

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Security Operations Center Operator information

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$7

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How much do security operations center operator jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for security operations center operator in Ohio is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.34 per hour, depending on experience, location, and employer.

What does a Security Operations Center (SOC) Operator do?

A Security Operations Center (SOC) Operator is responsible for monitoring an organization's IT infrastructure for security threats and incidents. They use specialized tools to detect, analyze, and respond to cybersecurity threats in real-time. SOC Operators also maintain security systems, document incidents, and collaborate with other IT and security staff to protect sensitive data. Their role is crucial in preventing, identifying, and mitigating cyberattacks to ensure the organization's information remains secure.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center (SOC) Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What Does a Security Operations Center Operator Do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator, and why are they important?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.
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Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in Ohio as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,211 per year, or $18.9 per hour.

Security Operations Center (SOC) Analyst - M1 Global

Metro One LPSG

Columbus, OH • On-site

$24 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Metro One LPSG rating

6.0

Company rating: 6.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

52nd of 102 rated security

Job description

Description
M1 Global is seeking an SOC Analyst who views security as a core component of operational excellence. This role serves as a centralized hub for physical security operations, responsible for real-time alarm monitoring, incident triage, and coordinated response. The SOC Analyst leads communication during routine and crisis events, supports business continuity efforts, and ensures compliance with established security procedures.
Key Responsibilities
  • Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives
  • Audit and review security systems to identify vulnerabilities and recommend improvements
  • Coordinate and dispatch resources during security incidents, serving as the primary communication hub
  • Lead communication during crisis events, including preparedness alerts and business continuity actions
  • Support commissioning, testing, and configuration of new or upgraded security systems
  • Compile documentation and evidence for reports, audits, and investigations
  • Refine security procedures based on evolving threats and operational needs

Communication & Compliance
  • Provide clear, calm communication during rapidly evolving situations
  • Escalate incidents according to established procedures
  • Collaborate with internal teams and client representatives
  • Follow all SOC SOPs, post orders, and regulatory requirements
  • Participate in drills, tabletop exercises, and ongoing training

Required Qualifications
  • High school diploma or equivalent (college coursework in security or criminal justice preferred)
  • Prior experience in a SOC, command center, alarm monitoring, or physical security environment
  • Familiarity with video surveillance, access control, and alarm systems
  • Strong situational awareness, decision-making, and stress management skills
  • Ability to work rotating shifts, including nights, weekends, and holidays

Pay & Benefits
  • Competitive pay
  • Medical, dental, and vision insurance
  • Paid time off
  • 401(k)
  • Ongoing training and professional development opportunities

We are Equal Opportunity Employer

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