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Security Operations Center Operator Jobs in Minnesota

Allina Health

$24.62 - $33.74/hr

Associate's or Vocational degree in general studies * 0 to 2 years working in dispatch or call center, Security Operations Center, or related function - May be required to travel between sites ...

Allina Health

$24.62 - $33.74/hr

Associate's or Vocational degree in general studies * 0 to 2 years working in dispatch or call center, Security Operations Center, or related function - May be required to travel between sites ...

University of Minnesota

PSECC Operator

Minneapolis, MN

$23.17 - $30.67/hr

Public Safety Emergency Communications Center (PSECC) Operators are responsible for monitoring ... After Hours and Security Operations - 20% * Receives and coordinates after-hours card access key ...

Ecolab

Senior Director, Security Threat

Saint Paul, MN · On-site

This role provides leadership for the Security Operations Center (SOC), Cyber Threat Intelligence ... Establish tiered operating models, shift coverage, and escalation paths that ensure consistent 24x7 ...

Irow9

Information Security Program Manager

Plymouth, MN · On-site

$120 - $190/hr

Manage Security Operations Center (SOC), Security Architecture & Engineering, Governance & Compliance, and Security Awareness & Training teams * Develop strategic plans, operating/capital budgets ...

Vessco Water

Senior Security Engineer

Chanhassen, MN · On-site

$160K - $180K/yr

... Security Operations Center (SOC). • Perform security analysis to determine root cause, scope ... operating company model. Security Engineering • Design, implement, and maintain technical ...

Paisley Park

Security Guard Lead

Chanhassen, MN · On-site

$20 - $22.50/hr

... Operations Center standards, policies, and proceduresOversee updates to documentation of the Security Operations ManualRemain up to date on latest security information in order to validate the ...

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Security Operations Center Operator information

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$7

$19

$28

How much do security operations center operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for security operations center operator in Minnesota is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $20.96 per hour, depending on experience, location, and employer.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What does a Security Operations Center Operator do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.
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Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,395 per year, or $19.4 per hour.

Security Operations Center (SOC) Operator

Mayo Clinic

Rochester, MN • On-site

$18.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 699 frontline employees who took The Breakroom Quiz

130th of 887 rated healthcare providers

Job description

The Security Operations Center (SOC) Operator is a communicationsdriven role at the center of realtime security operations. This position is ideal for individuals who thrive in highvolume, interruptdriven environments and excel at radio, phone, and dispatch communications while maintaining continuous situational awareness.

SOC Operators serve as the primary communications hub for security operations, coordinating emergent and nonemergent requests, dispatching officers, monitoring alarms and camera systems, and ensuring timely escalation of critical events.

Core Communications Responsibilities

  • Answer and manage highvolume phone, radio, and intercom traffic in real time
  • Dispatch security officers using twoway radio systems with professional radio discipline
  • Prioritize and route incoming requests based on urgency and operational impact
  • Effectively manage and coordinate emergency and high-stress situations while maintaining a calm and professional demeanor 
  • Accurately document incidents and communications in a case/incident management system [SOC Operator | PDF]


Situational Awareness & Monitoring
In addition to communications, SOC Operators maintain continuous awareness across multiple systems:

  • Monitor video management systems, alarms, access control, panic/duress, and infant protection systems
  • Conduct virtual patrols, video review, and proactive monitoring
  • Monitor alerts and relay opensource security information


What Makes This Role Unique

  • Communicationsfirst security role (radio, phone, dispatch are core functions)
  • Fastpaced, missioncritical environment
  • Continuous decisionmaking with realworld impact
  • Technologyenabled situational awareness
  • 24/7 operations supporting clinical, staff, patient, and visitor safety
     

Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

High school diploma/GED. Two years of Security, Emergency Medical, or Facilities dispatch/communication center experience or two combined years of customer service, call center, or dispatching experience required. A college degree will substitute for years experience.Experience with Microsoft Office required. Working knowledge of security systems technology (video management, access control, and radio communications systems) preferred. Excellent communication skills and ability to manage alarm dispatching. Must be a problem solver and maintain the ability to make sound decisions without direct supervision during stressful situations. The preferred candidate will be detail oriented, mission driven, and able to multi-task continuously
Emergency Telecommunications certification is preferred. Certification in Lenel access control and Genetec video management system preferred. Knowledge of the intelligence cycle and basic analyst skillset preferred. Working knowledge of radio communications. Basic computer knowledge. Excellent communication skills for interacting with all levels of Mayo Clinic patients, Physicians, and staff. Demonstrates behaviors consistent with Mayo Core Principals.
Must be certified in Emergency Telecommunications (ETC) at the time of hire or become certified within one year of employment. The SOC will assist applicants that are not currently certified in Emergency Telecommunications to obtain their certification after hire.

What Mayo Clinic employees say

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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