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Security Operations Center Operator Jobs in Arizona

Carvana

Security Operations Center Associate

Phoenix, AZ · On-site

$20 - $21/hr

About the team and position The Safe and Secure Operations Center Associate role is part of a 24/7 security team that analyzes and reports on risks to the company including facility intrusion ...

Axon

GSOC Operator

Scottsdale, AZ · On-site

$18.25 - $22.50/hr

Your Impact As a member of our Global Security Operations Center, you will report directly to the ... Understanding of global security challenges and cultural sensitivity for operating in diverse ...

Axon

GSOC Operator

Scottsdale, AZ · On-site

$18.25 - $22.50/hr

Your Impact As a member of our Global Security Operations Center, you will report directly to the ... Understanding of global security challenges and cultural sensitivity for operating in diverse ...

Axon

GSOC Lead Operator

Scottsdale, AZ · On-site

$18.25 - $22.50/hr

As a member of our Global Security Operations Center, you will report directly to the Global ... operating in diverse environments.

Axon

GSOC Operator

Scottsdale, AZ · On-site

$18.25 - $22.50/hr

Your Impact As a member of our Global Security Operations Center, you will report directly to the ... Manual dexterity for operating computers, phones, and communication devices effectively. * Strong ...

Axon

GSOC Lead Operator

Scottsdale, AZ · On-site

$18.25 - $22.50/hr

As a member of our Global Security Operations Center, you will report directly to the Global ... Understanding of global security challenges and cultural sensitivity for operating in diverse ...

InterSources

SOC Analyst III

Chandler, AZ · On-site

SOC Analyst III The Security Operations Center is responsible for providing 24/7, 365 monitoring ... using various operating systems and industry standard monitoring, logging, alerting and ...

Agile

Senior SOC Analyst

Phoenix, AZ · On-site

$95K - $124K/yr

Senior Security Operations Center (SOC) Analyst Contract, Onsite in Phoenix Our client is a mission-driven organization focused on safeguarding critical systems and sensitive information within a ...

SOSi

SOC Team Lead

Chandler, AZ · On-site

Overview SOSi is seeking a SOC Team Lead to support Security Operations Center (SOC) activities in alignment with our customer. This role is responsible for leading security operations and overseeing ...

SOSi

SOC Team Lead

Chandler, AZ · On-site

Overview SOSi is seeking a SOC Team Lead to support Security Operations Center (SOC) activities in alignment with our customer. This role is responsible for leading security operations and overseeing ...

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All JobsSecurity Operations Center Operator JobsSecurity Operations Center Operator Jobs in Arizona

Security Operations Center Operator information

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How much do security operations center operator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for security operations center operator in Arizona is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.95 per hour, depending on experience, location, and employer.

What does a Security Operations Center (SOC) Operator do?

A Security Operations Center (SOC) Operator is responsible for monitoring an organization's IT infrastructure for security threats and incidents. They use specialized tools to detect, analyze, and respond to cybersecurity threats in real-time. SOC Operators also maintain security systems, document incidents, and collaborate with other IT and security staff to protect sensitive data. Their role is crucial in preventing, identifying, and mitigating cyberattacks to ensure the organization's information remains secure.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center (SOC) Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What Does a Security Operations Center Operator Do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator, and why are they important?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.
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Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in Arizona as of June 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,435 per year, or $18.5 per hour.
Security Operations Center Associate

Security Operations Center Associate

Carvana

Phoenix, AZ • On-site

$20 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Carvana rating

6.8

Company rating: 6.8 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

178th of 714 rated retailers

Job description

Pay Range: $20-$21 hourly
Schedules Available:
  • 8PM-430AM Off Tues/Wed
  • 12PM-830PM Off Fri/Sat

About Carvana
If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!
We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We've been changing the game since 2013, and we're not taking our foot off the gas now. Want more of the story? Check out our background here.
About the team and position
The Safe and Secure Operations Center Associate role is part of a 24/7 security team that analyzes and reports on risks to the company including facility intrusion, natural disasters, terrorism/crime, civil unrest, workplace violence, and other risks. In this role, you will monitor cctv, access control, and alarm systems for Carvana sites nationwide, operate 24/7 emergency phone lines and triage calls from site contacts, and support on-site Safe and Secure Associates in responding to incidents. You will utilize software to recognize incidents that may place the company's sites, employees, or brand at risk, analyze the potential impact to the business, and escalate appropriately. The ideal candidate for this role will be naturally inquisitive, interested in current events, and able to quickly analyze new information. This is a client-facing support role. The qualifying candidate must be enthusiastic, energetic and must take pride in helping people solve their Safe and Secure problems. The ideal candidate is also comfortable communicating with company employees, from individual contributors through senior leadership, via telephone, SMS, and e-mail communications.
What you'll be doing
  • Deliver exceptional customer service to our internal and external customers.
  • Support everything related to our Safe and Secure technology.
  • Become proficient with a variety of tools ranging from enterprise video and access control systems and alarm monitoring platforms to various business intelligence sources and internal collaborative tools.
  • Answering routine and emergency calls, monitoring alarms and video equipment including video alarms, door alarms, and duress alarms, and providing general assistance to employees, vendors, and guests.
  • Utilize the physical security systems to detect, analyze and alert others regarding any condition impacting Carvana employees, assets, or business.
  • Select an appropriate course of action utilizing defined protocols to reduce risk and uncertainty and to create optimal outcomes.
  • Provide physical security data and information that allows Safe and Secure managers to assess risk and structure policies and procedures to ensure the best physical security.
  • Respond to life safety incidents (medical, safety, natural disasters, etc.) and dispatch Safe and Secure Associates, facilities, police, fire, and EMS personnel as required via telephone, and/or software systems.
  • Process requests in a timely manner to ensure desired service levels and compliance requirements are met. Ensure adherence to specific Service Level Agreements.
  • Exhibit professional behavior and promote positive working relationships.
  • Maintain regular and predictable attendance in alignment with departmental/divisional policy.
  • Maintain various records of communications and events.
  • Evaluate incidents that may impact employees, venues, or offices and escalate accordingly to Safe and Secure management and subsequently to other business units as necessary.
  • The Operations Center Associate communicates and disseminates information, using established communication vehicles, to key partners using best practices.

What you should know/have
  • High school diploma or GED equivalent.
  • Two (2) years previous Security Operations or Call Center experience.
  • Ability to work flexible hours and shifts, and potential overtime hours as dictated by business need.
  • Demonstrated ability to deliver a consistent, top-notch customer service experience.
  • The ability to effectively communicate with remote users via phone or email and troubleshoot problems using remote connectivity tools or sometimes in the blind.
  • Ability to meet deadlines working in a fast-paced environment with minimal direction.
  • Strong interpersonal and communication skills.
  • Ability to balance multiple priorities in a fast-paced environment.
  • Action-oriented mentality.

We'd love it if you also had
  • Bachelor's degree (ideally in business, finance or criminal justice) from an accredited college or university.
  • Experience with Jira, Wrike and/or MS Project project management software.

What we'll offer in return
  • Full-Time hourly NOT REMOTE OVERNIGHT position with a competitive rate.
  • Medical, Dental, and Vision benefits.
  • 401K with company match.
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
  • A great wellness program to keep you healthy and happy both physically and mentally.
  • Access to opportunities to expand your skill set and share your knowledge with others across the organization.
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
  • A seat in one of the fastest-growing companies in the country.

Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
  • Must be able to read, write, speak and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What Carvana employees say

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About Carvana

Sourced by ZipRecruiter

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

Industry

Automobile dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

2011

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