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Secret Shopping Jobs (NOW HIRING)

Mancan

Shopper

Parkersburg, WV

$16/hr

Flexible Part Time Secret Shopper position for the Parkersburg and Bridgeport area. MUST be between the ages of 21 - 25. Pay is $16.00/hour plus mileage! Dont wait, call today 304-428-9675! This ...

LaborMAX Staffing - St Augustine

Be Seen First

Mystery Shopper

Saint Augustine, FL · On-site

$17.50/hr

We are looking for people between the ages of 21 - 25 to help with a Secret Shopper position (ID VERIFICATION). You Must have reliable transportation and be within the age range to qualify. This is ...

Five Guys NY

Crew Member - Hiring Immediately

Manhattan, NY · On-site

$17 - $17.50/hr

What we offer: ● Daily/Weekly tips ● Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) ● Complimentary meal and drinks per shift ● Commuter benefits ● Insurance ...

Excelon Associates

Director of Admissions

New York, NY

$130K - $140K/yr

Coordinates annual secret shopping engagements with third-party vendors and presents findings to leadership. * Identifies coaching opportunities and compliance risks; escalates issues through ...

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Secret Shopping information

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$8

$16

$23

How much do secret shopping jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for secret shopping in the United States is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Secret Shopping vs Mystery Shopping?

AspectSecret ShoppingMystery Shopping
CredentialsNo formal credentials requiredNo formal credentials required
Work EnvironmentRetail, hospitality, service industriesRetail, hospitality, service industries
Employer & Industry UsageMarket research companies, retailersMarket research companies, retailers
PurposeAssess employee behavior covertlyEvaluate customer experience

Secret Shopping and Mystery Shopping both involve evaluating customer service and store performance, often in retail and hospitality sectors. The key difference is that secret shopping emphasizes covert assessment of employee behavior, while mystery shopping focuses on overall customer experience. Both roles are used by similar employers and require no formal credentials, making them comparable options for those interested in market research and customer service evaluation.

What is secret shopping?

Secret shopping, also known as mystery shopping, is a process in which individuals are hired to pose as regular customers to evaluate the quality of service, compliance with company standards, and overall customer experience at various businesses. Secret shoppers are typically given specific tasks or scenarios to perform, such as making a purchase, asking questions, or observing store cleanliness. Their feedback helps companies identify strengths and areas for improvement in their operations. This role is often part-time or freelance, and shoppers are usually compensated per assignment or reimbursed for purchases. Secret shopping can be conducted in-person, over the phone, or online, depending on the requirements of the business.

What are the highest paying mystery shopper jobs?

High-paying mystery shopper jobs typically offer between $20 and $50 per assignment, with some specialized or experienced shoppers earning over $100 per visit. Jobs that involve evaluating high-end retailers, restaurants, or conducting detailed audits tend to pay more, especially if they require specific skills or certifications. Payment varies based on the complexity and location of the assignment.

What are some common challenges secret shoppers face while conducting assignments?

Secret shoppers often encounter challenges such as maintaining discretion while evaluating staff, remembering detailed criteria during their visit, and accurately documenting their experiences afterward. Balancing objectivity and thoroughness can be difficult, especially in busy or unpredictable environments. Additionally, secret shoppers must adapt to different business types and follow specific client instructions, which requires flexibility and strong attention to detail.

What are the key skills and qualifications needed to thrive as a Secret Shopper, and why are they important?

To thrive as a Secret Shopper, you need keen observational skills, attention to detail, and reliability, with most positions requiring no formal qualifications but sometimes preferring previous retail or customer service experience. Familiarity with reporting tools, online survey platforms, and sometimes a smartphone or digital camera is typically necessary for documenting visits and submitting evaluations. Strong written communication, time management, and discretion are vital soft skills for providing accurate feedback without drawing attention. These abilities ensure that evaluations are thorough, unbiased, and valuable to companies seeking to improve customer experiences.
More about Secret Shopping jobs
What cities are hiring for Secret Shopping jobs? Cities with the most Secret Shopping job openings:
What states have the most Secret Shopping jobs? States with the most job openings for Secret Shopping jobs include:
What job categories do people searching Secret Shopping jobs look for? The top searched job categories for Secret Shopping jobs are:
Secret Shopping jobs near you
Infographic showing various Secret Shopping job openings in the United States as of May 2026, with employment types broken down into 34% Full Time, 64% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,693 per year, or $16.2 per hour.
BARS Checker/Mystery Shopper

BARS Checker/Mystery Shopper

Express Employment

Washington, PA

$20/hr

Part-time

Posted 7 days ago

Job description

Located in Washington, PA
Salary: $20.00/hr
NOW HIRING: PART-TIME SECRET SHOPPERS
$20/HR + Mileage Reimbursement
Flexible Local Routes | Immediate Openings
Want a flexible side gig that pays well and works around your schedule? Express Employment Professionals is now hiring Secret Shoppers / Mystery Shoppers ages 21-25 for local assignments at convenience stores, restaurants, and bars.
WHAT YOU'LL DO:
✔ Visit assigned locations along local routes
✔ Evaluate customer service and overall experience
✔ Complete quick, simple reports using provided guidelines
✔ Work independently with flexible scheduling
POSITION DETAILS:
• $20.00/hour
• $0.55 per mile reimbursement
• Part-time flexible hours
• Immediate openings available
REQUIREMENTS:
• Must be 21-25 years old (required for assignment purposes)
• Valid driver's license and reliable transportation
• Dependable and detail-oriented
• Ability to complete assignments on time
Perfect for college students, recent grads, or anyone looking to earn extra income with a flexible schedule.
Apply today with Express Employment Professionals to schedule an interview!
Call or text (724) 249-2695
Email Jobs.WashingtonCountyPa@expresspros.com
Job ID: A313
#2790LI
Express Office: Washington County
168 West Chestnut Street
Washington, PA 15301
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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