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Secret Shopping Jobs (NOW HIRING)

Mancan

Shopper

Heath, OH

$17/hr

Ability to follow instructions and guidelines provided by the secret shopping company. Reliable and punctual. We do offer our temporary employees full benefits such as paid vacation, holidays, 401K ...

Above All Personnel

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Secret Shopper

Richmond Heights, MO · On-site

$18/hr

Secret Shopper - Get Paid to Shop! ($18/hr, Part-Time) Must be 21-25 Love checking out new places? We'll pay you $18/hr to visit local spots, test the customer experience, and give honest feedback.

Labormax Staffing

Secret Shopper

Charlotte, NC · On-site

$18/hr

We are currently seeking Secret Shoppers ASAP to join our team!! Duties and Responsibilities: * Conduct alcohol purchase attempts at licensed bars, restaurants, and related venues * Evaluate staff ...

Labormax Staffing

Secret Shopper

Asheville, NC · On-site

$18/hr

We are actively seeking Secret Shoppers to join our team immediately. Earn a $25 bonus for each completed route . Duties and Responsibilities: * Conduct alcohol purchase attempts at licensed bars ...

Labor Finders

Secret Shopper

Statesboro, GA · On-site

We are looking for an outgoing, reliable and discreet individual to work on a secret shopper project. This job is NOT a FT or PT position but would be considered a side job to earn some extra money ...

YMCA

Secret Shopper 2026

Coppell, TX

We are currently looking for Secret Shoppers who will visit the 16 membership branches within our Dallas YMCA association. Current YMCA members or employees are not eligible to apply. Must have ...

CBIZ

Part-Time Healthcare Secret Shopper

Destin, FL · Hybrid

Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers. * Ability to use survey platform and call center tools. * Follow ...

CBIZ

Part-Time Health Care Secret Shopper

Ocala, FL · Hybrid

Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers. * Ability to use survey platform and call center tools. * Follow ...

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Secret Shopping information

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$8

$16

$23

How much do secret shopping jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for secret shopping in the United States is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Secret Shopping vs Mystery Shopping?

AspectSecret ShoppingMystery Shopping
CredentialsNo formal credentials requiredNo formal credentials required
Work EnvironmentRetail, hospitality, service industriesRetail, hospitality, service industries
Employer & Industry UsageMarket research companies, retailersMarket research companies, retailers
PurposeAssess employee behavior covertlyEvaluate customer experience

Secret Shopping and Mystery Shopping both involve evaluating customer service and store performance, often in retail and hospitality sectors. The key difference is that secret shopping emphasizes covert assessment of employee behavior, while mystery shopping focuses on overall customer experience. Both roles are used by similar employers and require no formal credentials, making them comparable options for those interested in market research and customer service evaluation.

What is secret shopping?

Secret shopping, also known as mystery shopping, is a process in which individuals are hired to pose as regular customers to evaluate the quality of service, compliance with company standards, and overall customer experience at various businesses. Secret shoppers are typically given specific tasks or scenarios to perform, such as making a purchase, asking questions, or observing store cleanliness. Their feedback helps companies identify strengths and areas for improvement in their operations. This role is often part-time or freelance, and shoppers are usually compensated per assignment or reimbursed for purchases. Secret shopping can be conducted in-person, over the phone, or online, depending on the requirements of the business.

What are the highest paying mystery shopper jobs?

High-paying mystery shopper jobs typically offer between $20 and $50 per assignment, with some specialized or experienced shoppers earning over $100 per visit. Jobs that involve evaluating high-end retailers, restaurants, or conducting detailed audits tend to pay more, especially if they require specific skills or certifications. Payment varies based on the complexity and location of the assignment.

What are some common challenges secret shoppers face while conducting assignments?

Secret shoppers often encounter challenges such as maintaining discretion while evaluating staff, remembering detailed criteria during their visit, and accurately documenting their experiences afterward. Balancing objectivity and thoroughness can be difficult, especially in busy or unpredictable environments. Additionally, secret shoppers must adapt to different business types and follow specific client instructions, which requires flexibility and strong attention to detail.

What are the key skills and qualifications needed to thrive as a Secret Shopper, and why are they important?

To thrive as a Secret Shopper, you need keen observational skills, attention to detail, and reliability, with most positions requiring no formal qualifications but sometimes preferring previous retail or customer service experience. Familiarity with reporting tools, online survey platforms, and sometimes a smartphone or digital camera is typically necessary for documenting visits and submitting evaluations. Strong written communication, time management, and discretion are vital soft skills for providing accurate feedback without drawing attention. These abilities ensure that evaluations are thorough, unbiased, and valuable to companies seeking to improve customer experiences.
More about Secret Shopping jobs
What cities are hiring for Secret Shopping jobs? Cities with the most Secret Shopping job openings:
What states have the most Secret Shopping jobs? States with the most job openings for Secret Shopping jobs include:
What job categories do people searching Secret Shopping jobs look for? The top searched job categories for Secret Shopping jobs are:
Secret Shopping jobs near you
Infographic showing various Secret Shopping job openings in the United States as of May 2026, with employment types broken down into 34% Full Time, 64% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,693 per year, or $16.2 per hour.
Shopper

Shopper

Mancan

Heath, OH

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Job Title: Secret Shopper
Job Description: We are currently seeking a dedicated and responsible individual to join our team as a Secret Shopper, also known as a mystery shopper, will pose as regular customers while making purchases, all the while taking notes on various aspects of their experience. The goal is to provide feedback to the business.
MUST BE BETWEEN the ages of 21 25 to be qualified for this position.
Responsibilities:
Visit or interact with assigned businesses as a regular customer.
Make purchases or use services as required, while documenting the experience in detail.
Provide feedback and complete evaluation forms, often including a series of standardized questions and a narrative of the experience.
Maintain anonymity throughout the process to ensure an authentic evaluation.
Types of Assignments:
In-person visits: Visit physical stores, restaurants, or other establishments to Make purchases or use services as required.
Work Schedule and Compensation:
Working Hours One Day Assignment, various locations
Hourly Pay - $17.00 hour plus .48 cents a mile
Qualifications and Requirements:
Valid Driver's License
Proof of Car Insurance
No more than 2 points on driving record
No DUI/OVI in last 7 years
Attention to detail and strong observational skills.
Good memory and the ability to recall details accurately.
Strong written communication skills for providing detailed feedback.
Ability to follow instructions and guidelines provided by the secret shopping company.
Reliable and punctual.
We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the area's top companies.
Mancan Staffing has the best jobs available in Heath and surrounding areas.
For consideration apply in person at Mancan Temporary Employment Staffing Agency or online at www.mancan.com.
We take applications Monday through Friday 8am-3pm Please bring 2 forms of government ID and resume.
Mancan Staffing Agency is located at 616 Hebron Road Unit C, Heath, Oho 43056. Please feel free to call us at 740.522.0234 with any questions.
Temporary to hire on positions available. Check out all our jobs in Zanesville Ohio at www.mancan.com
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