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Secret Shopping Jobs (NOW HIRING)

LaborMAX

Secret Shopper

Jefferson City, MO · On-site

Secret Shopper Seeking detail-oriented individuals for Secret Shopper positions. In this role, you will evaluate customer service and perform compliance checks at various businesses (such as gas ...

New

Labor Finders

Secret Shopper

Statesboro, GA · On-site

We are looking for an outgoing, reliable and discreet individual to work on a secret shopper project. This job is NOT a FT or PT position but would be considered a side job to earn some extra money ...

YMCA

Secret Shopper 2026

Coppell, TX

We are currently looking for Secret Shoppers who will visit the 16 membership branches within our Dallas YMCA association. Current YMCA members or employees are not eligible to apply. Must have ...

CBIZ

Health Care Secret Shopper

Tampa, FL · Hybrid

Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers. * Ability to use survey platform and call center tools. * Follow ...

Express Employment

Mystery Shopper

Canton, OH

$18/hr

Located in Canton, OH Salary: $18.00 hr plus mileage Secret Shopper- Between the ages of 21-25!! Are you a between 21 and 25? Are you looking for a flexible, part-time job? Join our team as a Secret ...

Mancan

Shopper

Parkersburg, WV

$16/hr

Flexible Part Time Secret Shopper position for the Parkersburg and Bridgeport area. MUST be between the ages of 21 - 25. Pay is $16.00/hour plus mileage! Dont wait, call today 304-428-9675! This ...

Above All Personnel

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Mystery Shopper

Richmond Heights, MO · On-site

$18/hr

Secret Shopper - Get Paid to Shop! ($18/hr, Part-Time) Must be 21-25 Love checking out new places? We'll pay you $18/hr to visit local spots, test the customer experience, and give honest feedback.

Five Guys NY

Crew Member - Hiring Immediately

Victor, NY

$16.50 - $17/hr

What we offer: ● Daily/Weekly tips ● Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) ● Complimentary meal and drinks per shift ● Commuter benefits ● Insurance ...

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How much do secret shopping jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for secret shopping in the United States is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.47 per hour, depending on experience, location, and employer.

How do you work as a secret shopper?

A secret shopper works by visiting businesses anonymously to evaluate customer service, cleanliness, and product quality. They typically receive assignments with specific criteria, complete detailed reports, and may need to pass background checks or have good observational skills. The job often involves flexible hours and attention to detail.

Are there real secret shopping jobs?

Secret shopping jobs are legitimate positions where individuals evaluate customer service, store cleanliness, and product quality for companies. These jobs typically require completing reports and may involve flexible schedules, but applicants should be cautious of scams and verify the legitimacy of the employer before applying.

What is the difference between Secret Shopping vs Mystery Shopping?

AspectSecret ShoppingMystery Shopping
CredentialsNo formal credentials requiredNo formal credentials required
Work EnvironmentRetail, hospitality, service industriesRetail, hospitality, service industries
Employer & Industry UsageMarket research companies, retailersMarket research companies, retailers
PurposeAssess employee behavior covertlyEvaluate customer experience

Secret Shopping and Mystery Shopping both involve evaluating customer service and store performance, often in retail and hospitality sectors. The key difference is that secret shopping emphasizes covert assessment of employee behavior, while mystery shopping focuses on overall customer experience. Both roles are used by similar employers and require no formal credentials, making them comparable options for those interested in market research and customer service evaluation.

What is secret shopping?

Secret shopping, also known as mystery shopping, is a process in which individuals are hired to pose as regular customers to evaluate the quality of service, compliance with company standards, and overall customer experience at various businesses. Secret shoppers are typically given specific tasks or scenarios to perform, such as making a purchase, asking questions, or observing store cleanliness. Their feedback helps companies identify strengths and areas for improvement in their operations. This role is often part-time or freelance, and shoppers are usually compensated per assignment or reimbursed for purchases. Secret shopping can be conducted in-person, over the phone, or online, depending on the requirements of the business.

What are some common challenges secret shoppers face while conducting assignments?

Secret shoppers often encounter challenges such as maintaining discretion while evaluating staff, remembering detailed criteria during their visit, and accurately documenting their experiences afterward. Balancing objectivity and thoroughness can be difficult, especially in busy or unpredictable environments. Additionally, secret shoppers must adapt to different business types and follow specific client instructions, which requires flexibility and strong attention to detail.

Do secret shoppers get paid?

Secret shoppers are typically paid for their work, which involves evaluating customer service and store conditions. Payment can vary from a small fee per assignment to a more substantial rate, and some companies offer reimbursements or incentives in addition to compensation. The pay rate often depends on the complexity and length of the evaluation.

What are the key skills and qualifications needed to thrive as a secret shopper?

To thrive as a Secret Shopper, you need keen observational skills, attention to detail, and reliability, with most positions requiring no formal qualifications but sometimes preferring previous retail or customer service experience. Familiarity with reporting tools, online survey platforms, and sometimes a smartphone or digital camera is typically necessary for documenting visits and submitting evaluations. Strong written communication, time management, and discretion are vital soft skills for providing accurate feedback without drawing attention. These abilities ensure that evaluations are thorough, unbiased, and valuable to companies seeking to improve customer experiences.
More about Secret Shopping jobs

What cities are hiring for Secret Shopping jobs?

Cities with the most Secret Shopping job openings:

What states have the most Secret Shopping jobs?

States with the most job openings for Secret Shopping jobs include:

What job categories do people searching Secret Shopping jobs look for?

The top searched job categories for Secret Shopping jobs are:

Secret Shopping jobs near you
Infographic showing various Secret Shopping job openings in the United States as of August 2026, with employment types broken down into 58% Full Time, 41% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,693 per year, or $16.2 per hour.

Secret Shopper

LaborMAX

Jefferson City, MO • On-site

Other

Posted yesterday

New

Job description

Secret Shopper

Seeking detail-oriented individuals for Secret Shopper positions. In this role, you will evaluate customer service and perform compliance checks at various businesses (such as gas stations, vape shops, and retail stores) to ensure they are strictly adhering to Missouri State Statutes for ID verification. Applicants must have a valid drivers license and the ability to travel to and from locations around Central Missouri. This is not a full time opportunity.

Requirements:

  • Must be between the ages of 21-25 and have a valid driver's license

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