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Secret Hotel Inspector Jobs (NOW HIRING)

Montage International

Chief Engineer

Big Sky, MT · On-site

... secret shop inspections, other feedback mechanisms). * Collect and verify, analyze and report ... Assess the condition of the hotel/resort. * Manage/oversee the assessment of building systems ...

WINDSOR CAPITAL GROUP

Room Attendant

Asheville, NC

$16/hr

ABOUT THIS LOCATION The Renaissance Asheville is a 278 room hotel located in the heart of downtown ... The Blue Ridge Mountains are the perfect backdrop to explore North Carolina's best kept secret. We ...

Renaissance - Asheville, NC

Room Attendant

Asheville, NC · On-site

$16/hr

ABOUT THIS LOCATION The Renaissance Asheville is a 278 room hotel located in the heart of downtown ... The Blue Ridge Mountains are the perfect backdrop to explore North Carolina's best kept secret. We ...

Windsor Hospitality

Room Attendant

Asheville, NC · On-site

$16/hr

ABOUT THIS LOCATION The Renaissance Asheville is a 278 room hotel located in the heart of downtown ... The Blue Ridge Mountains are the perfect backdrop to explore North Carolina's best kept secret. We ...

El Pollo Loco

Grill Master

Riverside, CA

$20.25 - $21/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Las Vegas, NV

$15.42 - $17.80/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Rialto, CA · On-site

$20.25 - $21/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Cathedral City, CA · On-site

$20.25 - $21/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Rialto, CA · On-site

$20.25 - $21/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master- 6036

San Jacinto, CA

$20.25 - $21/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Fontana, CA · On-site

$20 - $21/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Cathedral City, CA · On-site

$20.25 - $21/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Riverside, CA · On-site

$14.75 - $19/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Riverside, CA · On-site

$14.50 - $18.75/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Las Vegas, NV

$15 - $17.80/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Las Vegas, NV

$15.42 - $17.80/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master- 6048

Riverside, CA

$20.25 - $20.26/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Beaumont, CA

$20.25 - $21/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Las Vegas, NV · On-site

$15 - $17.80/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

El Pollo Loco

Grill Master

Redlands, CA · On-site

$20.25 - $21/hr

Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or ... Discounts on theme parks, movie tickets, sports events, hotels and more... * Eligibility for these ...

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All JobsSecret Hotel Inspector Jobs

Secret Hotel Inspector information

See salary details

$36K

$73.8K

$105K

How much do secret hotel inspector jobs pay per year?

As of Jul 2, 2026, the average yearly pay for secret hotel inspector in the United States is $73,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Secret Hotel Inspector position, and why are they important?

To thrive as a Secret Hotel Inspector, you need a solid background in hospitality management, attention to detail, and experience evaluating service standards, typically gained through hands-on roles within hotels or related certifications in hospitality. Familiarity with inspection checklists, report-writing software, and industry benchmarking tools is important for accurate assessments and documentation. Strong observation, discretion, and communication abilities set top inspectors apart, allowing them to blend in as regular guests and offer actionable feedback. These skills are essential for ensuring unbiased evaluations and upholding high-quality standards that drive guest satisfaction and hotel improvement.

How much do hotel mystery guests get paid?

Hotel mystery guests, including secret hotel inspectors, typically earn between $10 and $25 per hour, depending on the assignment and location. Some roles offer flat rates for specific evaluations or bonuses for detailed reports, and experience or certifications can influence pay rates.

What does a typical day look like for a Secret Hotel Inspector?

A typical day for a Secret Hotel Inspector involves discreetly checking into assigned hotels, evaluating all aspects of the property—such as cleanliness, customer service, amenities, and safety—against rigorous industry standards. You may interact with staff to assess service quality, experience various hotel facilities as a guest would, and take detailed notes throughout your stay. Afterward, you compile thorough reports highlighting strengths and areas for improvement, often working remotely or independently. Secret Hotel Inspectors often travel frequently and must be meticulous, adaptable, and highly organized to juggle multiple inspections and deadlines.

Can I get paid to review hotels?

Secret hotel inspectors are typically paid for their evaluations, which involve assessing service, cleanliness, and amenities. These roles often require attention to detail, good communication skills, and sometimes prior experience in hospitality or quality assurance. Payment varies depending on the company and scope of the inspection, and some inspectors work as freelancers or contractors.

What is a Secret Hotel Inspector job?

A Secret Hotel Inspector is responsible for evaluating hotels anonymously, posing as a regular guest to assess service quality, cleanliness, amenities, and overall guest experience. They follow specific guidelines and report their findings to hotel management or third-party review organizations. Their feedback helps hotels improve operations, maintain high standards, and ensure customer satisfaction.

How do I become a hotel inspector?

To become a hotel inspector, you typically need experience in the hospitality industry, strong attention to detail, and good communication skills. Some roles require knowledge of inspection standards or certifications in quality management. Gaining experience through related positions and understanding hotel operations can improve your chances of entering this field.

Is a secret hotel sleeper a real job?

A secret hotel sleeper is a legitimate role where individuals stay at hotels incognito to evaluate service, cleanliness, and overall guest experience. These positions often require attention to detail, observational skills, and sometimes specific training or certifications. They are used by hotel companies to ensure quality standards are maintained.
More about Secret Hotel Inspector jobs
What cities are hiring for Secret Hotel Inspector jobs? Cities with the most Secret Hotel Inspector job openings:
What are the most commonly searched types of Secret Hotel Inspector jobs? The most popular types of Secret Hotel Inspector jobs are:
What states have the most Secret Hotel Inspector jobs? States with the most job openings for Secret Hotel Inspector jobs include:
What job categories do people searching Secret Hotel Inspector jobs look for? The top searched job categories for Secret Hotel Inspector jobs are:
Secret Hotel Inspector jobs near you
Infographic showing various Secret Hotel Inspector job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $73,848 per year, or $35.5 per hour.
Chief Engineer

Chief Engineer

Montage International

Big Sky, MT • On-site

Full-time

Posted 16 days ago

Job description

Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Here to apply internally.
ESSENTIAL FUNCTIONS
Communications
  • Prepare and deliver messages that achieve the intended results.
  • Promote Engineering information and recommendations to internal stakeholders (Corporate Director of Engineering, Director of Engineering, Engineering Associates, General Associate Body, Managers, Executive Team)
  • Prepare reports for stakeholders
  • Manage stakeholder perceptions and expectations

Quality Control
  • Manage/oversee the application of standards for the hotel/resort.
    • Review and compare performance metrics for Engineering services
    • Maintain specifications (materials, equipment, furniture, finishes, fixtures, design criteria).
    • Implement and monitor best practices.
    • Implement and monitor guest service standards.
  • Measure the quality of services provided.
    • Monitor guest satisfaction and service delivery performance.
    • Collect, verify, analyze and report facility management data from various sources (guest satisfaction surveys, secret shop inspections, other feedback mechanisms).
    • Collect and verify, analyze and report internal facility management data (utilities, work orders, work history).
  • Manage/oversee the improvement of work processes.
    • Assess ways to improve workplace productivity.
    • Develop and implement process improvements.
  • Ensure and monitor compliance with codes, regulations, policies and standards.

Technology
  • Plan, direct and manage/oversee facility management business and operational technologies.
    • Assess the application of technology within facility operations.
    • Operate workplace management systems (CMMS, BAS, Lighting Controls).

Operations & Maintenance
  • Assess the condition of the hotel/resort.
    • Manage/oversee the assessment of building systems' condition.
    • Assess the condition of the facility's structure, interior, exterior and grounds.
  • Manage/oversee facility operations and maintenance activities.
    • Manage/oversee the acquisition, installation, operation, maintenance and disposal of building systems and structural, interior, exterior and grounds elements.
    • Maintain basic knowledge of current products and technology for fixed assets.
  • Manage/oversee the maintenance contracting process.
    • Develop maintenance contract specifications.
    • Assure competent maintenance contractors are selected.
    • Negotiate service level agreements.
    • Manage/oversee the modifications to building systems, structural elements, interiors, exteriors and grounds.
    • Monitor the performance of maintenance contractors' work.
  • Develop, recommend and manage/oversee the hotel/resort's operational planning requirements (temperature control, lighting, equipment replacement and so forth).
    • Develop policies and guidelines related to usage and maintenance.
    • Monitor the usage and performance of all systems, equipment and grounds.
    • Monitor guest and associate satisfaction.

Emergency Planning
  • Manage and support the hotel/resort's emergency preparedness program in partnership with the Safety and Security department.
    • Assist in the design of simulations or exercises to test the emergency management plans.
    • Manage the execution of simulations or exercises to test the plans.

Project Management
  • Project planning.
    • Define and program projects (purpose, size, scope, schedule, budget and user needs).
    • Plan projects (resources, schedule and sequence).
    • Develop contract specifications and solicitations.
  • Manage/oversee projects.
    • Administer contracts (implement, monitor service level).
    • Manage/oversee projects (construction, relocation, renovation, organizational change).
    • Evaluate project outcomes.

Environmental Stewardship & Sustainability
  • Manage and support the entire organization's commitment to protecting the environment.
    • Manage, oversee and safeguard the natural environment.
  • Manage and oversee the entire organization's commitment to sustainability of the natural and built environments.
    • Prepare, analyze, interpret and report on utility consumption data.
    • Manage and oversee environmental impact programs as it relates to trash generation with food service (including dry and wet waste), yard waste, and other hotel/resort operations.
    • Maintain knowledge of LEED. Understanding future trends in products and processes that promote sustainability.
    • Provide data to support facility evaluation.

QUALIFICATIONS
  • Minimum of two (2) years' experience actively serving in a facilities engineering leadership role in a hotel/resort environment.
  • Bachelor's degree in Construction Management, Property Management, or similar practice preferred and/or significant relevant experience.
  • Extensive knowledge of HVAC, electrical, plumbing and general maintenance skills.
  • Basic project management experience.
  • Good communication and interpersonal skills.
  • Proficient in Word, Excel, PowerPoint, and Outlook.

PHYSICAL REQUIREMENTS
Most work tasks are performed indoors. Position requires walking and giving direction most of the working day. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to lift items weighing up to 30 lbs. frequently. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Montage International logo

About Montage International

Sourced by ZipRecruiter

Montage International, based in Irvine, CA, US, operates within the hospitality industry. The company's portfolio includes highly luxurious resorts, hotels, residences, and golf courses, which are categorized under four distinctive brands: Montage Hotels & Resorts, Pendry Hotels & Resorts, Montage Residences and Pendry Residences. Established in 2002 by Alan Fuerstman, the company's goal is to transform traditional hospitality into something more immersive by integrating arts, culture, and fashion in their high-end properties. The company's mission is driven by the core values of social responsibility, humility, respect, integrity, and introspection -- hallmarks of the hospitality experience they aim to provide.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

2002

Social media

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