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Second Line Stages Jobs (NOW HIRING)

PlastiPak

Line Technician 2nd & 3rd Shift

Medina, OH · On-site

$19.50/hr

As a Line Technician, you operate equipment to manufacture a variety of plastic containers. This ... Safely operate equipment in the finishing stages of bottle production * Ensure product quality by ...

Europastry USA

Line Lead

Ronkonkoma, NY · On-site

$21/hr

SHIFT: 2nd SHIFTEssential Duties & ResponsibilitiesEnsuring efficient operation of multiple ... Observe line to ensure that product is moving uniformly through various stages of processing ...

Europastry USA

Line Lead

Ronkonkoma, NY · On-site

$21/hr

SHIFT: 2nd SHIFT Essential Duties & Responsibilities * Ensuring efficient operation of multiple ... Observe line to ensure that product is moving uniformly through various stages of processing ...

Joby Aviation

Fleet Care Lead

Marina, CA · On-site

$150K - $206K/yr

... stages of certifying our aircraft with the FAA. With plans to launch our aircraft in the US and ... Experience in a first or second line customer support or field service leadership role in an OEM or ...

Joby Aviation

Fleet Care Lead

Marina, CA · On-site

$150K - $206K/yr

... stages of certifying our aircraft with the FAA. With plans to launch our aircraft in the US and ... Experience in a first or second line customer support or field service leadership role in an OEM or ...

Joby Aviation

Fleet Care Lead

Marina, CA · On-site

$150K - $206K/yr

... stages of certifying our aircraft with the FAA. With plans to launch our aircraft in the US and ... Experience in a first or second line customer support or field service leadership role in an OEM or ...

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Second Line Stages information

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$11

$18

$22

How much do second line stages jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for second line stages in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a second line stages engineer?

To thrive as a Second Line Stages Engineer, you need strong problem-solving abilities, in-depth technical knowledge of staging environments, and relevant qualifications such as a degree in IT or computer science. Familiarity with ticketing systems, configuration management tools, and diagnostic software is typically required. Excellent communication, teamwork, and organizational skills help you efficiently resolve escalated issues and support end users. These competencies are crucial for minimizing downtime, ensuring system reliability, and delivering effective technical support.

What is the difference between Second Line Stages vs First Line Stages?

AspectSecond Line StagesFirst Line Stages
ResponsibilitiesHandling escalated issues, troubleshooting complex problems, supporting frontline staffInitial customer contact, basic troubleshooting, resolving common issues
CredentialsTechnical certifications, experience in customer support or ITBasic customer service skills, entry-level certifications
Work EnvironmentSupport teams, technical departments, often in call centers or IT support centersFrontline customer service, help desks, retail or service environments

Second Line Stages focus on resolving escalated and complex issues, requiring technical skills and experience, while First Line Stages handle initial customer contact and basic troubleshooting. Both roles are essential in support hierarchies but differ in responsibilities and skill requirements.

What are some typical challenges faced by professionals in a second line stages role, and how can they be addressed?

Professionals in Second Line Stages often encounter challenges such as coordinating with multiple departments to ensure seamless stage transitions and managing last-minute changes in production schedules. To address these challenges, strong communication and organizational skills are essential, as well as the ability to adapt quickly to evolving circumstances. Building good relationships with both technical and creative teams also helps streamline the workflow and resolve issues efficiently. Regular planning meetings and clear documentation of stage requirements can further minimize disruptions and improve overall production quality.
More about Second Line Stages jobs
What states have the most Second Line Stages jobs? States with the most job openings for Second Line Stages jobs include:
What job categories do people searching Second Line Stages jobs look for? The top searched job categories for Second Line Stages jobs are:
Second Line Stages jobs near you
Infographic showing various Second Line Stages job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,697 per year, or $18.1 per hour.

Provisioning & Application Specialist

Old Second National Bank

Aurora, IL • Hybrid

$22.55 - $29/hr

Full-time

Posted 6 days ago

Old Second National Bank rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

136th of 170 rated banks

Job description

Position Overview

This position is responsible for user access provisioning including new hires, transfers, changes, and terminations to include working with other departments to identify and eliminate SOD conflicts while strictly adhering to user access controls. To provide support to all business units through the implementation of new technological business processes, upgrades, and enhancements while streamlining department practices. This position is part of the IT User Support team and addresses functional software questions, assists in managing software upgrades, and supports the organization with new implementations. To deliver administrative support verses traditional operational functions.  Jack Henry, Encore, Salesforce, OnBase, etc., are all enterprise (multiple departments) software vendors that require enterprise wide support.

Essential Job Functions

  • Provisioning, updating and termination of employee access in multiple organizational systems (Core Banking, Active Directory, etc.).
  • Ensuring strict adherence to all user access controls and SOD guidelines while documenting any exceptions in accordance to policy.
  • Documenting all stages of the provisioning process for review and oversight by other departments and regulators.
  • Assisting with information gathering and/or demonstrating provisioning process accountability during audits/exams.
  • Facilitate single department software upgrades and implementations while acting as interface between IT and business unit.
  • Serve as a second line of support for enterprise implementations and software testing as well as documentation.
  • Improve issue management between Desktop and Network assignments.
  • Align the needs of the business units with the capabilities delivered by the IT department, and serve as a liaison between those groups.
  • Capture of client, internal and third party business and functional requirements
  • Collaborate with Project Management and IT staff to determine how software updates, enhancements and new modules will effect and change operations within the department or Bank.
  • Assist in troubleshooting software problems and develop solutions to permanently resolve.
  • Test multiple projects, document changes to the projects, and distribute appropriate training materials to the business units.

Minimum Requirements 

  • High school diploma (or equivalent) and one year qualifying work experience required.  Bachelor's degree in related area of study or technical certification may be substituted for experience.
  • Minimum 1 year professional/or academic experience in business analysis, or system administration REQUIRED.

Preferred, but not required

  • Previous banking industry experience.
  • Some project management experience preferred
  • Strong verbal and written communication skills and good customer service skills with internal customers are required.
  • Excellent analytical and problem solving skills are required.
  • Must have an above average understanding of various computer applications, including but not limited to: word processing and spreadsheets.
  • A strong desire to learn new technologies and work in a team environment.

Location Details 

This position is considered a hybrid role.  With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role.  Actual schedule requirements may vary based upon business needs.

Compensation & Benefits

Base pay:  $22.55 - $29.00  

Old Second is committed to fair and equitable pay practices.  Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. 

Benefits:  How We Support You - Old Second

What Old Second National Bank employees say

Pay

Hours and flexibility

Workplace

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