Remote CAT (Catastrophe) Customer Service Representative ($15/hr | Flexible Scheduling | Seasonal ... A chance to make a meaningful impact by supporting customers during difficult times * No prior ...
Remote CAT (Catastrophe) Customer Service Representative ($15/hr | Flexible Scheduling | Seasonal ... A chance to make a meaningful impact by supporting customers during difficult times * No prior ...
Remote Customer Support Representative
New York, NY · Remote
$17.50 - $23.75/hr
Unskilled individuals looking for a chance to develop their skills. Stay-at-home moms and dads seeking flexible, remote work opportunities. Physically challenged individuals who bring unique ...
Remote Customer Support Representative
New York, NY · Remote
$17.50 - $23.75/hr
Unskilled individuals looking for a chance to develop their skills. Stay-at-home moms and dads seeking flexible, remote work opportunities. Physically challenged individuals who bring unique ...
Workplace Planning Consultant
Denver, CO · Remote
$55K - $69K/yr
Looking for a remote, entry-level or licensed financial advising role? This is your chance to join ... Second exam attempts allowed if eligible; third attempts not permitted Training: 4-6 weeks.
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Workplace Planning Consultant
Denver, CO · Remote
$55K - $69K/yr
Looking for a remote, entry-level or licensed financial advising role? This is your chance to join ... Second exam attempts allowed if eligible; third attempts not permitted Training: 4-6 weeks.
No Experience Needed - Remote Customer Service
Killeen, TX · On-site +1
$90K - $120K/yr
This fully remote opportunity is ideal for individuals who value flexibility, professional growth, and the chance to make a real impact. No prior industry experience is required. Comprehensive ...
No Experience Needed - Remote Customer Service
Killeen, TX · On-site +1
$90K - $120K/yr
This fully remote opportunity is ideal for individuals who value flexibility, professional growth, and the chance to make a real impact. No prior industry experience is required. Comprehensive ...
Remote Service Representative
Dubuque, IA · On-site +1
$18.50 - $21/hr
This remote, seasonal position supports both Voluntary Benefits (VB) and core benefits teams. Key ... Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for ...
Remote Service Representative
Dubuque, IA · On-site +1
$18.50 - $21/hr
This remote, seasonal position supports both Voluntary Benefits (VB) and core benefits teams. Key ... Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for ...
No Experience Needed - Remote Customer Service Rep
Aurora, IL · On-site +1
$90K - $120K/yr
This is a mission-driven, remote-first position offering professional growth, meaningful work, and ... Whether you're early in your career or making a change, this is your chance to make a real impact ...
No Experience Needed - Remote Customer Service Rep
Aurora, IL · On-site +1
$90K - $120K/yr
This is a mission-driven, remote-first position offering professional growth, meaningful work, and ... Whether you're early in your career or making a change, this is your chance to make a real impact ...
Senior Compensation Advisor - Hybrid or Remote
Jersey City, NJ · On-site +1
$150K - $185K/yr
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique ... the second consecutive year in Poland. In addition, we've been recognized by The Wall Street ...
Senior Compensation Advisor - Hybrid or Remote
Jersey City, NJ · On-site +1
$150K - $185K/yr
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique ... the second consecutive year in Poland. In addition, we've been recognized by The Wall Street ...
REMOTE - Customer Service Representative - WFH | No Experience Needed & Start ASAP + Bonuses
$60K - $150K/yr
... this is your chance to build a long-term, purpose-driven career.What You'll Do: * Provide ... Remote Customer Service Jobs | Work From Home Jobs | Entry-Level Remote Positions Customer Support ...
REMOTE - Customer Service Representative - WFH | No Experience Needed & Start ASAP + Bonuses
$60K - $150K/yr
... this is your chance to build a long-term, purpose-driven career.What You'll Do: * Provide ... Remote Customer Service Jobs | Work From Home Jobs | Entry-Level Remote Positions Customer Support ...
CSR Entry-Level Remote
Seattle, WA · On-site +1
$100K/yr
We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you ... Make an Impact, Build Your Career Joining AO Globe Life isn't just a job-it's a chance to build a ...
CSR Entry-Level Remote
Seattle, WA · On-site +1
$100K/yr
We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you ... Make an Impact, Build Your Career Joining AO Globe Life isn't just a job-it's a chance to build a ...
Senior Manager, Engineering - Platform Security
Denver, NY · On-site +1
$228K - $273K/yr
This position is open to Hybrid And Remote Work Locations. The preferred locations for this ... SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the ...
Senior Manager, Engineering - Platform Security
Denver, NY · On-site +1
$228K - $273K/yr
This position is open to Hybrid And Remote Work Locations. The preferred locations for this ... SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the ...
Senior Compensation Advisor - Hybrid or Remote
Jersey City, NJ · On-site +1
$149K - $149K/yr
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique ... the second consecutive year in Poland. In addition, we've been recognized by The Wall Street ...
Senior Compensation Advisor - Hybrid or Remote
Jersey City, NJ · On-site +1
$149K - $149K/yr
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique ... the second consecutive year in Poland. In addition, we've been recognized by The Wall Street ...
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. * Paid per session as an independent contractor.
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... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. Paid per session as an independent contractor. You ...
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. Paid per session as an independent contractor. You ...
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. * Paid per session as an independent contractor.
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. * Paid per session as an independent contractor.
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. * Paid per session as an independent contractor.
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. * Paid per session as an independent contractor.
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. Paid per session as an independent contractor. You ...
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. Paid per session as an independent contractor. You ...
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. * Paid per session as an independent contractor.
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. * Paid per session as an independent contractor.
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. * Paid per session as an independent contractor.
... is second to none. Opportunity Summary: Our expanding network provides the chance to create ... Fully remote if you reside in the United States. * Paid per session as an independent contractor.
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Second Chance Remote information
What is the difference between Second Chance Remote vs Customer Service Representative?
| Aspect | Second Chance Remote | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; background check | High school diploma or equivalent; training provided |
| Work Environment | Remote, home-based | Remote or in-office, customer-facing |
| Industry Usage | Employers seeking second chance employment candidates | Customer service across various industries |
| Common Search Intent | Jobs for individuals with background challenges | Customer support roles |
Second Chance Remote and Customer Service Representative roles often require similar credentials and work environments. However, Second Chance Remote specifically targets candidates with past background challenges, offering remote opportunities in customer service. While both roles involve communication skills, Second Chance Remote emphasizes providing employment opportunities for those seeking a second chance, whereas Customer Service Representatives may have broader eligibility criteria.
What are the key skills and qualifications needed to thrive in a second chance remote position, and why are they important?
What are Second Chance Remote jobs?
What unique challenges might I encounter when working in a Second Chance Remote role, and how can I overcome them?

Job description
When severe weather impacts communities, customers need support quickly. As a CAT Customer Service Representative, you will play an important role in helping individuals begin the claims process with compassion, accuracy, and professionalism.
Company Overview:
First Call Claims Solutions, a QRM Company, is a leading inbound claims call center with over 25 years of experience supporting companies nationwide. During catastrophe events, we provide critical customer support by helping policyholders begin the claims process when they need assistance most.
About the Role:
The CAT Customer Service Representative is a temporary, on-call position activated during natural disasters, severe weather, or other events affecting communities regionally or nationally.
You will provide customer support, utilize client claims systems, and help create a positive customer experience during challenging situations.
Key Responsibilities:
- Deliver prompt, accurate, and courteous customer service
- Demonstrate empathy and professionalism while assisting customers through the claims process
- Collect, document, and update claim information accurately
- Follow client-specific handling instructions and procedures
- Utilize call scripting to ensure consistency, efficiency, and compliance during customer interactions
What We Offer:
- $15/hour
- Remote work from an approved state
- Flexible scheduling - select shifts based on your availability and business needs
- Opportunity to return during future catastrophe events and high-volume claim seasons
- A chance to make a meaningful impact by supporting customers during difficult times
- No prior claims experience required - training and support are provided.
Scheduling Details:
This is a temporary, on-call position. Shift availability varies based on catastrophe events, business needs, and your availability. Because this role supports catastrophe response, periods without available shifts may occur.
- Weekly schedules are posted in advance and include weekday, evening, and weekend shifts based on business needs.
- Employees select available shifts based on their schedule (minimum shift length 2 hours)
- Operations run 24/7/365, including holidays
- Extended periods without available shifts may occur due to the nature of this role
Remote Work Requirements:
- Windows 11 computer with 8GB+ RAM (Chromebooks, macOS, and Linux devices are not supported)
- Private, secure internet connection (Ethernet connection recommended)
- No public Wi-Fi, VPNs, or cellular-based internet connections
- Personal cell phone (headset recommended)
Qualifications:
- 18 years or older
- High school diploma or GED
- Excellent written and verbal communication skills
- Typing speed of 40+ WPM
- Basic knowledge of Microsoft Office Suite (Excel, Word, Outlook)
- Basic understanding of Windows operating systems
- Reliable, punctual, and able to self-manage
- Ability to multitask and work effectively in a fast-paced environment
- Must be authorized to work in the U.S. without sponsorship
Preferred Characteristics:
- Highly motivated, energetic, and customer-focused
- Positive, confident, and adaptable
- Comfortable supporting customers during high-pressure situations
Approved Remote Work States:
Applicants must reside in one of the following approved states: AL, AR, FL, GA, ID, IA, KS, KY, LA, MS, NE, NC, OK, SC, SD, TN, TX, UT, VA, WI
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