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Second Chance Remote Jobs (NOW HIRING)

BluZinc

COO VP Operations Director

Miami, FL · On-site +1

$150K - $220K/yr

Reporting to the Florida based CEO Founder, join our clients' dynamic remote USA team as a Senior ... This is your chance to shape the future of a company that is revolutionizing the entrepreneurial ...

Jobs for Humanity

Remote Customer Support Representative

$16.50 - $22.25/hr

Unskilled individuals looking for a chance to develop their skills. Stay-at-home moms and dads seeking flexible, remote work opportunities. Physically challenged individuals who bring unique ...

ACC Premiere

Remote Customer Service Representative

$11.50/hr

TRAINING: • Product Training • Systems Training • Live Remote Training • 100% attendance ... The after-training schedule is second shift (afternoons and evenings). All schedules are Monday ...

swipejobs LLC

Workplace Planning Consultant

Denver, CO · Remote

$55K - $69K/yr

Looking for a remote, entry-level or licensed financial advising role? This is your chance to join ... Second exam attempts allowed if eligible; third attempts not permitted Training: 4-6 weeks.

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Second Chance Remote information

What is the difference between Second Chance Remote vs Customer Service Representative?

AspectSecond Chance RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; background checkHigh school diploma or equivalent; training provided
Work EnvironmentRemote, home-basedRemote or in-office, customer-facing
Industry UsageEmployers seeking second chance employment candidatesCustomer service across various industries
Common Search IntentJobs for individuals with background challengesCustomer support roles

Second Chance Remote and Customer Service Representative roles often require similar credentials and work environments. However, Second Chance Remote specifically targets candidates with past background challenges, offering remote opportunities in customer service. While both roles involve communication skills, Second Chance Remote emphasizes providing employment opportunities for those seeking a second chance, whereas Customer Service Representatives may have broader eligibility criteria.

What are the key skills and qualifications needed to thrive in a second chance remote position, and why are they important?

To thrive in a second chance remote position, you generally need a high school diploma or GED, basic computer literacy, and a willingness to learn. Familiarity with remote collaboration tools like Zoom, Microsoft Teams, and cloud-based platforms is often required. Strong communication, self-motivation, and reliability help candidates stand out and build trust with employers. These skills are important because they demonstrate your ability to contribute productively and responsibly in a remote work environment, regardless of your background.

What is a second chance remote?

Second Chance Remote jobs are employment opportunities offered by companies that are open to hiring individuals with criminal records or those seeking a fresh start after past mistakes. These jobs are typically remote, meaning you can work from home or anywhere with internet access. Employers offering second chance opportunities believe in giving people the ability to rebuild their lives, often providing support, training, and flexible positions. Such roles can range from customer service and data entry to IT and creative work. Second chance remote jobs help break down the barriers to employment for those with non-traditional backgrounds.

What unique challenges might I encounter when working in a second chance remote role, and how can I overcome them?

Second Chance Remote roles often involve supporting individuals with prior barriers to employment, such as past incarceration or significant career gaps. You may encounter challenges such as building trust with clients, navigating complex personal situations, and balancing empathy with accountability. Overcoming these challenges requires strong communication skills, patience, and a commitment to fostering a supportive, nonjudgmental environment. Collaboration with social services, employers, and team members is essential to provide comprehensive support and help clients succeed in their roles.
More about Second Chance Remote jobs
What cities are hiring for Second Chance Remote jobs? Cities with the most Second Chance Remote job openings:
What are the most commonly searched types of Second Chance jobs? The most popular types of Second Chance jobs are:
What states have the most Second Chance Remote jobs? States with the most job openings for Second Chance Remote jobs include:
What job categories do people searching Second Chance Remote jobs look for? The top searched job categories for Second Chance Remote jobs are:
Second Chance Remote jobs near you
Infographic showing various Second Chance Remote job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 25% Part Time, 1% Temporary, and 4% Contract. Highlights an 100% Remote job distribution.

Remote Desktop Support (Service Desk Engineer)

Mpathic LLC

Remote

$40K - $50K/yr

Full-time

Posted 29 days ago

Job description

Hiring Immediately
Mpathic's Mission is to help enterprises fulfill their mission by delivering superlative omnichannel contact center services, to employ technology that reduces customer effort and magnifies humanity, and to treat every encounter with another person as an unrepeatable chance to make their life better.
www.mpathic.com/
Service Desk Engineers (SDE) possess the experience, skill level and in-depth knowledge of the customer environment to effectively respond to general IT-related inquiries for Mpathic on behalf of our customer, a large National Managed Service Provider; they work efficiently in a structured environment, evincing a high and unvarying degree of professionalism and empathy. SDEs will possess exceptional oral and written communication skills, be proficient and consistent problem solvers, collaborate with Mpathic team members and customer personnel, and be able to think critically, listen actively and care about customers with unvarying intentionality.
Schedule: Friday through Monday 8:00 a.m. to 6:30 p.m. EST (10 hour shift with 30 minutes unpaid lunch) It is critical that the SDE is present, with extremely high punctuality, for each scheduled shift.
This is an hourly contracted position, and all work is performed from home. All equipment is provided by customer, including a laptop, monitor, docking station, wireless keyboard, mouse and headset.
The initial training is typically two weeks, followed by 2-3 weeks of shadowing with the POD.
Duties:
• Perform Microsoft Windows Server administration in an Active Directory environment for multiple organizations;
• Provide administration and maintenance of end users' computers and associated systems in various LAN/WAN environments;
• Operating System installation for Windows Servers and Desktop systems;
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore;
• Contribute to computer and network security using a variety of security-based software products and hardware appliances;
• Provide corporate networking and infrastructure device(s) support, especially as it relates to the end user devices;
• Provide 2nd and 3rd level contact and problem resolution to hardware, software and applications issues for customers;
• Resolve user-reported technical issues using available resources while following documented procedures and policies;
• Explain computer and software operations to technical and non-technical users;
• Document, track and monitor the problem to ensure a timely resolution with our internal systems (RMM and case tracking systems);
• Serve as liaison between customers and external support staff to assure accurate problem interpretation. Maintain communication with customers during the problem resolution process;
• Work with third party IT vendors, providing management and oversight; and
• Perform other duties as assigned.
Requirements
Required Skills & Experience
  • 3-5 years of IT support experience (or equivalent aptitude).
  • Empathetic, client-first mindset with strong interpersonal skills.
  • High attention to detail and ability to follow structured processes.
  • Strong troubleshooting skills in Windows OS, Microsoft 365, and standard IT issues.
  • Familiarity with Active Directory, Azure AD, DNS, DHCP, RDS, and PowerShell.
  • Excellent written and verbal communication skills.
  • Demonstrated interest in continuous learning and technical growth.

Preferred Qualifications
  • Prior experience in a Windows System Administration or IT Service Desk role.
  • Experience with virtualization (VMware or Hyper-V) and remote PC management.
  • Certifications: CompTIA A+, Network+, Server+, Microsoft 365 Fundamentals, ITF+.

Why Join Mpathic?
  • Work from the comfort of your home with all equipment provided.
  • Be part of a high-impact team supporting critical IT operations.
  • Competitive pay and benefits with discretional performance bonuses.
  • Opportunities for growth and skill development in a fast-paced environment.

Salary Description
$40K-$50K

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