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Second Chance Remote Jobs in Remote, OR (NOW HIRING)

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Second Chance Remote information

What is the difference between Second Chance Remote vs Customer Service Representative?

AspectSecond Chance RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; background checkHigh school diploma or equivalent; training provided
Work EnvironmentRemote, home-basedRemote or in-office, customer-facing
Industry UsageEmployers seeking second chance employment candidatesCustomer service across various industries
Common Search IntentJobs for individuals with background challengesCustomer support roles

Second Chance Remote and Customer Service Representative roles often require similar credentials and work environments. However, Second Chance Remote specifically targets candidates with past background challenges, offering remote opportunities in customer service. While both roles involve communication skills, Second Chance Remote emphasizes providing employment opportunities for those seeking a second chance, whereas Customer Service Representatives may have broader eligibility criteria.

What are the key skills and qualifications needed to thrive in a second chance remote position, and why are they important?

To thrive in a second chance remote position, you generally need a high school diploma or GED, basic computer literacy, and a willingness to learn. Familiarity with remote collaboration tools like Zoom, Microsoft Teams, and cloud-based platforms is often required. Strong communication, self-motivation, and reliability help candidates stand out and build trust with employers. These skills are important because they demonstrate your ability to contribute productively and responsibly in a remote work environment, regardless of your background.

What are Second Chance Remote jobs?

Second Chance Remote jobs are employment opportunities offered by companies that are open to hiring individuals with criminal records or those seeking a fresh start after past mistakes. These jobs are typically remote, meaning you can work from home or anywhere with internet access. Employers offering second chance opportunities believe in giving people the ability to rebuild their lives, often providing support, training, and flexible positions. Such roles can range from customer service and data entry to IT and creative work. Second chance remote jobs help break down the barriers to employment for those with non-traditional backgrounds.

What unique challenges might I encounter when working in a Second Chance Remote role, and how can I overcome them?

Second Chance Remote roles often involve supporting individuals with prior barriers to employment, such as past incarceration or significant career gaps. You may encounter challenges such as building trust with clients, navigating complex personal situations, and balancing empathy with accountability. Overcoming these challenges requires strong communication skills, patience, and a commitment to fostering a supportive, nonjudgmental environment. Collaboration with social services, employers, and team members is essential to provide comprehensive support and help clients succeed in their roles.
What are popular job titles related to Second Chance Remote jobs in Remote, OR? For Second Chance Remote jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Second Chance Remote jobs in Remote, OR look for? The top searched job categories for Second Chance Remote jobs in Remote, OR are:
What cities near Remote, OR are hiring for Second Chance Remote jobs? Cities near Remote, OR with the most Second Chance Remote job openings:
Second Chance Remote jobs near you
Infographic showing various Second Chance Remote job openings in Remote, OR as of June 2026, with employment types broken down into 73% Full Time, 18% Part Time, 7% Contract, and 2% Nights. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.
Customer Care Representative - Farmers Workplace Solutions (FWS) - P&C LICENSED REQUIRED

Customer Care Representative - Farmers Workplace Solutions (FWS) - P&C LICENSED REQUIRED

Farmers Insurance

Sixes, OR • Remote

$22.89 - $24.35/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Farmers Insurance rating

7.7

Company rating: 7.7 out of 10

Based on 310 frontline employees who took The Breakroom Quiz

174th of 262 rated insurance

Job description

We are Farmers - where ambition meets opportunity.

At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning,  equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!

Workplace: Remote ( #LI-Remote )

The Position

If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers.This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews. 
We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role! 
In this role you will:

  • Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.
  • Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.
The Details

Start Date: 

  • Tuesday, July 28th 2026

Onboarding (first week)

  • 9:30 AM - 6:00 PM CT
  • 8:30 AM - 5:00 PM MT
  • 7:30 AM - 4:00 PM PT

Training and Post Training Shift:

  • Monday-Friday
    11:30 AM - 8:00 PM CT
    10:30 AM - 7:00 PM MT
    9:30 AM - 6:00 PM PT

Training will be conducted in a virtual learning environment with our U of F Trainers. Participants are expected to keep their cameras and audio on throughout the session, wear businesscasual attire, and attend all scheduled training days.

Department Operating Hours:

  • Monday-Friday: 7:00 AM - 8:00 PM CT / Saturday: 8:00 AM - 4:30 PM CT
  • Monday-Friday: 6:00 AM - 7:00 PM MT/ Saturday: 7:00 AM - 3:30 PM MT
  •  Monday-Friday: 5:00 AM - 6:00 PM PT / Saturday: 6:00 AM - 2:30 PM PT
  • Applicants must be able to work any schedule within the Department Hours listed. Shifts could include Saturdays in the future.
The Day-to-Day
  • Although this position is fully remote, it operates within a highly structured environment that requires you be fully present and engaged. This includes designated start and end times, scheduled lunch and break periods.
  • Receive and respond to inquiries related to insurance matters. Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluate and interpret policy information within prescribed authority limits.
  • Access account information and communicate while working in multiple systems. Use account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Document customer interactions and outcomes thoroughly in system.
  • Escalate unresolved issues requiring advanced support for further resolution.
  • Build knowledge and acumen through self-directed learning. Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Help maintain department knowledge resources to keep them current.
  • Actively listen to customer concerns to identify trends or patterns. Recognize opportunities for process improvement and makes recommendations to leadership.
  • Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs.
  • Adhere to assigned, tightly regulated schedule and follow procedures for requesting time off.
Compensation
  • Pay can range from $22.89-$24.35/hour based on location.
  • Annual performance-based bonus potential up to 10%. Interested in earning more? We are a performance-based company where you could potentially more based on company and individual performance goals (ask your Recruiter for details)! 
  • As a Customer Care Representative, you'll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being including: 401(K) Plan, Generous PTO, Tuition Reimbursement, Paid Training, and much more. 
Experience Requirements
  • Minimum of 1-3 years customer service.
    • 1 year of experience in call center environment, insurance or related field preferred.
    • Experience providing customer support within a high-volume, complex environment preferred. 
  • Strong technical aptitude:
    • Intermediate computer skills with ability to navigate multiple systems simultaneously.
    • Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.
    • Experience with Microsoft Office suite of tools preferred.
Education Requirements
    • High School Diploma or equivalent required.
    • Active Producer/Agent Property & Casualty (P&C) license required for this role.
      Note: Adjuster, Personal Lines-only, and Life & Health licenses do not meet this requirement.


    Not sure which license you hold? Verify here: https://nipr.com/licensing-center/look-up-a-national-producer-number

Physical Actions
This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CO Only: $21.45 - $33.48 
    o WA Only:  $21.45 - $40.56 
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - CO, US - IA, US - ID, US - LA, US - MN, US - MT, US - ND, US - NM, US - NV, US - OK, US - OR, US - SD, US - TX, US - UT, US - WA, US - WI, US - WY

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only:  Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

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