Seasonal Learning Development Jobs (NOW HIRING)

The Seasonal Trainer is assigned to the Learning Department and will hold responsibilities specific to that area. This position will support the Learning Department.
The Seasonal Trainer is responsible for the execution of Behind the Smile, a new Tier 1
new hire onboarding program within NACF, with a focus on providing a welcoming,
exciting, and engaging new hire experience. The Seasonal Trainer plays a key role in
driving the success of the onboarding program by supporting new hires in acclimating
to their roles and feeling connected to Amazon culture. The Seasonal Trainer also
works with operations managers, area managers, production assistants and associates
to constantly improves the long-term capabilities of the area to which they are
assigned.
To succeed, the Seasonal Trainer will need to communicate effectively, execute
tactically, and collaborate across many teams, levels, and situations. In addition, and
ideal candidate for this role will possess:
-Excellent communication skills
• Comfortable talking in front of a group as well as one-on-one with an
individual
• Able to give and receive feedback effectively
• Can drive understanding (i.e. using visual aids, able to recognize when a group
or individual is lost and needs more attention)
-Ability to follow up
• Always meets time commitments and deadlines, is goal oriented
• Checks and tests for understanding
• Gives insight to area managers
-Proven people skills
• Works hard for the success of others, constantly remains "customer obsessed"
• Demonstrates a positive "can do" demeanor and has fun and gains energy
from working with others
• Is an active listener
-Is a technical expert
• Demonstrated ability to consistently function at 100% of expectations
• Understands upstream and downstream variances
• Is able to use resources to expand knowledge and can answer questions
Key job responsibilities
Overall responsibilities will include the following functions:
Plan, facilitate, and execute logistics for FC courses drawing participants from around the globe.
• Coordinate, schedule, and facilitate training-related programs.
• Assure trainees are given accurate and useful information on an ongoing basis, including frequent verbal feedback.
• Develop and track effectiveness of training programs, including orientation. Using feedback, continuously strive for improved training programs and processes.
• Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.).
• Document feedback results to help the learning department identify strengths as well as area of improvement.
• Assess development needs for individuals and groups.
• Fully understand workflow and daily production goals.
• Problem solving responsibilities: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve.
• Balance and prioritize multiple tasks.
• Maintain a positive attitude and presence on the floor.
BASIC QUALIFICATIONS
- Proficiency in computer usage, email, MS Office Suite
- Understanding of fulfillment center processes and flow
- Strong verbal and written communication skills
- Proven ability to work with minimal direct supervision and to prioritize and
- manage time effectively in a dynamic and often ambiguous environment
- Ability to prioritize, manage and complete projects with tight deadlines
- Ability to give and receive feedback effectively
PREFERRED QUALIFICATIONS
- Experience delivering training/information to peers, hourly associates, and senior management, both individually and in groups
- Experience delivering messages related to performance
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, CA, San Bernardino - 21.00 - 23.00 USD hourly