Seasonal Chargeback Dispute Jobs (NOW HIRING)

Will consider candidates within a 60 mile radius of the Starkville, MS office (hybrid).

About the Role

As the Accounts Receivable Specialist, you play a key role in supporting the company's revenue operations by assisting with day-to-day accounts receivable activities. You help ensure the accurate and timely processing of customer transactions, maintain customer account records, and contribute to the integrity of financial data and effective cash flow management through accurate, detail-oriented work. This is an excellent opportunity for someone looking to begin or grow a career in accounting or finance. While previous accounts receivable experience is helpful, it is not required, we value a willingness to learn, strong attention to detail, and a positive, customer-focused approach.

In this role, you will process customer invoices and payments, maintain accurate customer accounts, research and resolve payment discrepancies, and provide exceptional support to both customers and internal teams. Success in this position requires strong organizational skills, accuracy, effective communication, and the ability to manage multiple priorities in a fast-paced environment.

What You’ll Do

Invoice Processing

• Prepare and process customer invoices accurately and in a timely manner.
• Maintain accurate invoice records within the company's ERP system.
• Process manual invoices and billing adjustments as needed.

Cash Application & Deposits

• Process customer payments received through various payment methods, including ACH, wire transfers, lockbox, and credit cards.
• Apply payments accurately to customer accounts.
• Research and resolve unapplied or misapplied payments.

Credits, Adjustments & Account Maintenance

• Process credit memos, debit memos, returns, and account adjustments.
• Maintain accurate customer account balances.
• Research discrepancies and resolve billing or payment issues.
• Ensure supporting documentation is complete and properly maintained.

Credit Card & Electronic Payment Processing

• Process electronic and credit card payments and refunds.

• Assist with researching declined payments and support resolution efforts.

• Assist with chargeback documentation and dispute resolution.

• Maintain accurate records of payment activity.

Customer Service & Collections Support

• Respond professionally to customer inquiries regarding invoices, payments, account balances, and billing questions.

• Work collaboratively with Sales, Customer Service, Credit, and other departments to resolve account issues.

• Build positive customer relationships through timely and professional communication.

Month-End & Financial Support

• Support month-end and year-end Accounts Receivable close activities.
• Ensure transactions are processed accurately and within reporting deadlines.
• Provide documentation for audits and internal reporting as needed.
• Assist with special projects and provide backup support to other accounting functions.

As a Curio Team Member

• You exemplify CURiO Cornerstones and strive for personal leadership in your role.
• You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment.
• You take ownership of your professional development by seeking learning opportunities and staying current in your field.
• You manage your time effectively and work with others to contribute to team and company goals.
• You maintain and protect company proprietary information.
• You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace.
• You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description.

What You Bring

Qualifications:

• 0–2 years of relevant accounting, finance, customer service or administrative experience; recent graduates are encouraged to apply. Internship, coursework, or campus work experience in accounting is a plus
• Excellent communication and relationship-building skills.
• Proficient in Microsoft Office Suite, particularly Excel and Outlook.

Preferred:

• College degree in Accounting, Finance, Business, or a related field.
• Familiarity with ERP or accounting software.
• Experience with online sales channels (digital storefront, e-commerce)

Core Competencies:

• Ability to communicate effectively (verbally and written).
• Strong attention to detail and commitment to accuracy.
• Ability to understand and accurately apply basic math skills.
• Ability to demonstrate flexible and efficient time management and to appropriately prioritize workload based upon organization or department needs.
• Ability to work collaboratively and build working relationships with coworkers, vendors and/or customers.
• Ability to maintain confidentiality and handle sensitive financial information
• Willingness to learn new systems and processes

Additional Information

• Travel Requirement: less than 5%
• Work Environment: General office or home office environment
• Physical Requirements:
• Occasionally required to lift and/or move items weighing 10 – 15 pounds.
• When in a facility, occasional exposure to dusty and fragrant conditions

Health & Welfare Benefits

Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise:

• Medical, Dental, Disability Insurance (cost shared)
• Life/ AD&D Insurance (employer paid)
• Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D
• 401(k) – After 6 months of employment on next quarterly entry date

Why Join CURiO

At CURiO, we craft beautiful experiences for the home and body through our fragrance and personal care brands. We’re committed to creating a collaborative, inclusive workplace where talent can thrive and grow. You’ll be part of a passionate team driving meaningful work — with the agility of a growth company and the heart of a purpose-driven brand.

Equal Opportunity Employer

Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.