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Seasonal Amazon Problem Solver Jobs (NOW HIRING)

Amazon

IT Support Engineer I

Seattle, WA

Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of ...

Amazon

IT Support Engineer I

Seattle, WA

Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of ...

Amazon

IT Support Engineer I

Seattle, WA

Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of ...

Amazon

IT Support Engineer I

Seattle, WA

Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of ...

Amazon

IT Support Engineer I

Seattle, WA

Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of ...

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All JobsAmazon Problem Solver JobsSeasonal Amazon Problem Solver Jobs

Seasonal Amazon Problem Solver information

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$8

$15

$21

How much do seasonal amazon problem solver jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for seasonal amazon problem solver in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Amazon Problem Solver vs Amazon Customer Service Associate?

AspectSeasonal Amazon Problem SolverAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentWarehouse, fulfillment centers, or remoteCall centers, remote or on-site customer support
Employer & IndustryAmazon, retail logisticsAmazon, retail customer service
Search & Comparison IntentFocus on problem resolution during peak seasonsFocus on assisting customers with inquiries and issues

The Seasonal Amazon Problem Solver primarily handles complex issues and problem resolution during busy seasons, often in fulfillment centers or remotely. In contrast, the Amazon Customer Service Associate focuses on assisting customers with inquiries, order issues, and support tasks year-round. Both roles require strong communication skills, but the Problem Solver emphasizes troubleshooting and quick resolution during seasonal peaks.

How to become a seasonal Amazon problem solver?

To become a seasonal Amazon problem solver, applicants typically need to apply through Amazon's careers website, meet minimum age and work authorization requirements, and pass a background check. Strong problem-solving skills, the ability to work in a fast-paced environment, and familiarity with warehouse or logistics operations are beneficial. The position often involves flexible scheduling during peak seasons like holidays.
More about Seasonal Amazon Problem Solver jobs
What cities are hiring for Seasonal Amazon Problem Solver jobs? Cities with the most Seasonal Amazon Problem Solver job openings:
What are the most commonly searched types of Amazon Problem Solver jobs? The most popular types of Amazon Problem Solver jobs are:
What states have the most Seasonal Amazon Problem Solver jobs? States with the most job openings for Seasonal Amazon Problem Solver jobs include:
What job categories do people searching Seasonal Amazon Problem Solver jobs look for? The top searched job categories for Seasonal Amazon Problem Solver jobs are:
Seasonal Amazon Problem Solver jobs near you
Infographic showing various Seasonal Amazon Problem Solver job openings in the United States as of August 2026, with employment types broken down into 50% Part Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $32,987 per year, or $15.9 per hour.

Relay Account Support Specialist, Relay Account Support, Relay Account Services

Amazon

Nashville, TN

Full-time

Re-posted 18 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,082 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon is building the earth's best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazon's global network, and enable the success of our trusted partners. Within Amazon Transportation Services (ATS), the Carrier Services team plays a key role in supporting carrier partners who transport goods for Amazon.

Our team guides carriers through the application process to become an Amazon partner and resolves account-related issues for existing carrier partners. This is an exciting opportunity to join a high visibility team in the fastest growing new market in Amazon's portfolio.
We are seeking a detail-oriented and analytical professional with a background in transportation to join our team as a Relay Account Support Specialist.

In this role, you will be primarily focused on onboarding new carrier partners into Amazon's transportation network. You will review case details, gather and analyze data from multiple sources, conduct phone screens, and verify critical information to make informed decisions. The ideal candidate is a strong problem-solver with experience in transportation or logistics, thrives in a fast-paced environment, and is passionate about delivering results.


Key job responsibilities
Manage and resolve cases submitted by our carrier partners, ensuring all steps in the onboarding process (data collection, verification, and follow-up) are completed accurately and on time
Conduct phone screenings and maintain clear and professional communication with carrier partners to validate information, clarify requirements, and resolve issues
Track case progress through various systems, ensuring timely updates and proper documentation of all outcomes
Prioritize tasks effectively to manage multiple cases simultaneously, meeting deadlines and business-critical timelines
Analyze data from multiple sources to identify case trends, recurring issues, and areas for improvement within the carrier onboarding process
Escalate complex issues to relevant stakeholders

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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