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Seasonal Amazon Problem Solver Jobs in Texas (NOW HIRING)

PREFERRED QUALIFICATIONS - A resilient, focused problem solver and self-starter, with the ability ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

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Seasonal Amazon Problem Solver information

What is the difference between Seasonal Amazon Problem Solver vs Amazon Customer Service Associate?

AspectSeasonal Amazon Problem SolverAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentWarehouse, fulfillment centers, or remoteCall centers, remote or on-site customer support
Employer & IndustryAmazon, retail logisticsAmazon, retail customer service
Search & Comparison IntentFocus on problem resolution during peak seasonsFocus on assisting customers with inquiries and issues

The Seasonal Amazon Problem Solver primarily handles complex issues and problem resolution during busy seasons, often in fulfillment centers or remotely. In contrast, the Amazon Customer Service Associate focuses on assisting customers with inquiries, order issues, and support tasks year-round. Both roles require strong communication skills, but the Problem Solver emphasizes troubleshooting and quick resolution during seasonal peaks.

How to become a seasonal Amazon problem solver?

To become a seasonal Amazon problem solver, applicants typically need to apply through Amazon's careers website, meet minimum age and work authorization requirements, and pass a background check. Strong problem-solving skills, the ability to work in a fast-paced environment, and familiarity with warehouse or logistics operations are beneficial. The role often involves working flexible hours during peak seasons such as holidays or sales events.

What are popular job titles related to Seasonal Amazon Problem Solver jobs in Texas?

For Seasonal Amazon Problem Solver jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Seasonal Amazon Problem Solver jobs in Texas look for?

The top searched job categories for Seasonal Amazon Problem Solver jobs in Texas are:

Infographic showing various Seasonal Amazon Problem Solver job openings in Texas as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Robotics Systems Field Engineer , Amazon RIVR

Amazon

Austin, TX

Full-time

Re-posted 15 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,146 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers


Job description

As a Robotics Field Engineer at Amazon RIVR, you will be the critical link between our advanced robotics technology and real-world deployment. You will serve as Tier 2 technical support, acting as the primary interface for other Amazon teams when complex issues arise in the field. This role is designed for a technical problem-solver who excels at Root Cause Analysis (RCA) and enjoys the challenge of debugging hardware and software in live environments.

Beyond troubleshooting, you will play a strategic role in our development cycle by providing real-world operational insights to our QA teams, ensuring our test cases reflect the unpredictable nature of the field.
Key job responsibilities
Serve as the Tier 2 technical escalation point for field operations, interfacing directly with Amazon last-mile teams to resolve complex system issues.
Perform deep-dive Root Cause Analysis (RCA) on field failures to identify whether issues stem from hardware, software, or environmental factors.
Execute debugging and perform quick technical fixes to maintain a target ratio of 1 engineer to 5 robots.
Collaborate with QA Engineers to provide real-world input for the design of full-system test cases, ensuring field edge cases are captured.
Lead the operational readiness and optimization of RIVR's deployed robots, ensuring seamless integration across diverse sites.
Develop and maintain technical documentation, troubleshooting guides, and Service & Support SOPs for Field Technicians.
Act as the technical bridge to Product and Engineering teams, translating field-identified issues and RCA insights into structured requirements for the product roadmap.
About the team
Amazon RIVR is a robotics company pioneering Physical AI through real-world doorstep delivery. Founded in 2024 as an ETH Zurich spin-off, RIVR developed wheeled-legged robots designed to operate in complex, unstructured environments such as stairs, gates, doors, and uneven urban terrain. We believe that achieving general physical intelligence requires solving real customer problems in the real world, where robots can learn from rich operational data at scale.
Following our acquisition by Amazon in March 2026, we are continuing this mission with greater reach and speed

By combining custom robot hardware, onboard autonomy, and cloud-based coordination, Amazon RIVR is building the next generation of safe, reliable autonomous robots for last-mile delivery


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US