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Scu Credit Union Jobs (NOW HIRING)

Scott Credit Union

Loan Center Consultant

Edwardsville, IL · On-site

$20.04 - $25.05/hr

Home Office Branch Banking • Full-Time • Consumer Lending - Loan Center Scott Credit Union is ... Maintains a deep knowledge of SCU's lending products and services and displays the ability to ...

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How much do scu credit union jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for scu credit union in the United States is $25.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Union Employee at SCU Credit Union, and why are they important?

To thrive as a Credit Union Employee at SCU Credit Union, you need strong financial acumen, attention to detail, and experience in banking or finance, often supported by a degree in business or finance. Familiarity with core banking systems, loan processing software, and compliance regulations such as BSA/AML is typically required. Excellent customer service, problem-solving abilities, and teamwork are crucial soft skills in this role. These skills ensure accurate financial transactions, regulatory compliance, and a positive member experience, which are essential for the credit union's success.

What is SCU Credit Union?

SCU Credit Union is a member-owned financial institution that provides a range of banking services, such as savings accounts, checking accounts, loans, mortgages, and online banking. Unlike traditional banks, credit unions like SCU are not-for-profit organizations focused on serving their members rather than maximizing profits. Membership is typically open to individuals who live, work, or attend school in specific communities or who are affiliated with certain organizations. SCU Credit Union emphasizes personal service, competitive rates, and community involvement. Members benefit from lower fees, better interest rates, and a say in how the credit union is run.

What is the difference between Scu Credit Union vs Loan Officer?

AspectScu Credit UnionLoan Officer
CredentialsCredit union membership, possibly some financial certificationsFinancial certifications, loan processing experience
Work EnvironmentFinancial institution, member-focusedBanking or lending environment, client interaction
Employer & IndustryCredit unions, financial servicesBanks, lending companies

While Scu Credit Union is a financial institution serving members, a Loan Officer typically works within such institutions to evaluate and approve loans. Both roles require financial knowledge and customer service skills, but Scu Credit Union employees focus on member services, whereas Loan Officers specialize in lending processes.

What are some common challenges faced by Member Service Representatives at SCU Credit Union, and how can they be managed?

Member Service Representatives at SCU Credit Union often encounter challenges such as addressing complex customer inquiries, managing high transaction volumes, and staying updated with evolving financial regulations. Successfully navigating these challenges requires strong communication skills, attention to detail, and a commitment to ongoing training. Collaborating closely with team members and utilizing internal resources can help resolve issues efficiently and maintain a high standard of member satisfaction.
More about Scu Credit Union jobs
What states have the most Scu Credit Union jobs? States with the most job openings for Scu Credit Union jobs include:
What job categories do people searching Scu Credit Union jobs look for? The top searched job categories for Scu Credit Union jobs are:
Scu Credit Union jobs near you
Infographic showing various Scu Credit Union job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,717 per year, or $25.3 per hour.
Financial Services Representative

Financial Services Representative

Scott Credit Union

Belleville, IL • On-site

$18.22 - $22.78/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Financial Service Representative — Branch Network Department; West Belleville Branch

Banking • Full-Time • Branch Network

Scott Credit Union is hiring a Financial Service Representative in Belleville, IL to help support our members and strengthen our connection with the community. If you’re passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment – we’d be excited to welcome you to our award-winning team.

Schedule: Full-time | Monday–Friday; Saturday rotation as scheduled

Work Location Status: Fully on-site at the West Belleville, IL Branch

About the Role

Financial Service Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, Financial Service Representatives are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise.

Why Join Scott Credit Union?

Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth.

Benefits include:
  • 11 paid holidays and competitive PTO
  • 401(k) with employer match
  • Medical, dental, vision, and life insurance
  • Short-Term Disability, including maternity leave
  • Tuition reimbursement program
  • “Dress for your day” policy
  • Career advancement opportunities
  • Supportive, team-oriented culture
What You’ll Do
  • Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU’s member engagement model.
  • Responsible for meeting individual production and operational goals as well as assisting the branch team in achieving branch goals.
  • Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed.
  • Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition.
  • Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR.
  • Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results.
What You Bring
  • High school diploma or equivalent
  • Minimum one year of customer service experience
  • Personal computer experience to include Microsoft Office products
Is This You?
  • You’re energized by creating meaningful connections and delivering strategic solutions
  • You stay focused under pressure and prioritize precision in your work
  • You take initiative, own your projects, and consistently aim for high-quality results
  • You’re looking to build a long-term career where your skills can grow and evolve
Our Commitment

At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth—for both our members and our employees.

Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview.

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