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Relay Resources is an Equal Opportunity Employer that strives to create a diverse workforce and an inclusive cultureand believes each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the organization to adjust the workidentified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of our endeavors.

Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply

Relay Core Competencies

Focus on Strengths

Prioritize Informed Action

Communicate Clearly

Champion Disability Inclusion

Build Supportive Relationships

ESSENTIAL FUNCTIONS

1. Production Supervision -

a. Lead, schedule, and oversee the work of all assigned team members.

b. Ensure the work quality and efficiency during ongoing daily production.

c. Collaborate with SCS leadership to support streamlined and efficient production.

d. In collaboration with SCS leadership, ensure clear and accurate SOP's for all assigned contract(s).

e. Ensure assigned staff have the correct SOP(s) for their work.

f. Provide backup for team absences.

g. Create and implement assembly management tools such as pre- and post- checklists, ensuring the assembly team is trained to their role expectations.

h. Create and oversee employee training and support that nurtures productivity and resource conservation.

i. Coordinate staffing to conduct project time studies as requested, offering clear, accurate measured results.

j. Maintain up to date information about each employee's accommodations, skillsets, language requirements, safety, and other workplaces needs, proactively.

k. Set up and close out project in inventory management software (Nulogy).

l. Maintain inventory management physically and in the inventory management software (Nulogy).

m. In partnership and collaboration with the SCS Manager, coordinate timely 3rd party product quality inspections prior to shipment.

n. In collaboration with the Warehouse Supervisor, ensure efficient day-to-day shipping and receiving as appropriate to the contract.

2. Production Support -

a. Coordinate and assist with pre-production set up and support efficiencies continuously.

b. Coordinate and assist with unloading materials and finished product preparation for shipping as directed by supervisor.

c. Use a proactive and practical approach to ensure customers and the SCS leadership team are well informed as appropriate.

d. Communicate assembly successes and concerns to the customer service team and operations manager as they arise.

3. Performance Measuring & Problem Solving -

a. Ensure assembly is performed and workflow quality control measures are implemented.

b. Resolve assembly concerns by reviewing information, investigating issues, identifying solutions, and recommending action to the operations manager.

c. Use a "root cause analysis" tool to correct quality concerns noted during and after assembly.

d. Conduct daily, weekly, and/or monthly meetings with the assembly team as appropriate.

4. Other duties as assigned

a. Additional tasks as assigned, within the scope of the role, team, and contract.

MINIMUM QUALIFICATIONS

o Prior supervisory experience in production, warehouse, assembly, or similar environment(s).

o Current, in date forklift operation certification.

o Experience working with a diverse work force, including adults with disabilities.

o Ability to pass drug screening and criminal history background check, and/or fingerprinting as appropriate at any time during employment

o Excellent time management skills.

o Reliable and consistent attendance

o Reliable transportation

PREFERRED QUALIFICATIONS

o 5 or more years' experience in production assembly.

o 5 or more years' experience supervising others in an assembly or production environment.

o Certified forklift operator

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of production and assembly.

Knowledge of basic safety practices in production environments.

Skilled in efficient production.

Skilled in regular use of personal protective equipment in production.

Ability to assemble consistently at quality standards consistently.

Ability to safely operate a forklift.

Ability to walk or stand 75% of the time.

Ability to model and act within Relay's standards, values, and expectations at all times.

SCOPE & ACCOUNTABILITY

Performs duties both independently and collaboratively as directed.

SUPERVISORY RESPONSIBILITY

Ability to work with moderate supervision and some independent decision making.

WORK ENVIRONMENT & PHYSICAL DEMANDS

o Warehouse atmosphere

o Standing for extended periods of time

o Using a variety of assembly and production equipment

o Moderate noise level