*Please note this position will be working in a call-center environment and will be on the phone throughout the day.ย
Location: 8510 McAlpine Park Drive, Charlotte NC 28211
Shift: Monday to Friday 8:00 am โ 5:00 pm
POSITION SUMMARY: The Mammography Scheduler schedules mammography and DEXA appointments at multiple Charlotte Radiology facilities. ย
Essential Duties and Responsibilities:
- Schedule mammography and DEXA appointments. Provides information to the patient, in regard to anniversary dates and proper recommendation for return.ย Coordinate scheduling at multiple facilitiesย
- Works closely with the authorization department ensuring efficiencyย
- Maintain effective communication with Special Accountsย
- Maintain effective record and data base informationย
Qualifications:
- Medical office, call center and/or customer service experience required
- High school diploma or equivalent education/experienceย
- Knowledge of Medical Terminology
- Computer literacy; Knowledge of Windows and Outlookย
- Medical office experienceย
- Strong verbal and written communicationย
- Ability to work independently
- Must be able to multitask and shift priorities
- Excellent communication and customer service skills
- Must have excellent organizational and Interpersonal skillsย
- Ability to withstand long periods of sitting and repetitive handworkย
- Lift 25 lbs
- Travel required: 0-25% of the time