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Sap Remote Support Jobs (NOW HIRING)

CRH

Business Process Analyst - SAP - Remote

Atlanta, GA · On-site +1

$90K - $100K/yr

Business Process Analyst - SAP - Remote Infrastructure Products Group Atlanta, Georgia, United ... Deliver Hyper-care support during Go Live where necessary * Be a visible advocate for ...

CRH

Business Process Analyst - SAP - Remote

Atlanta, GA · Remote

$90K - $100K/yr

Support development of an on-going training and user adoption model * Deliver Hyper-care support during Go Live where necessary * Be a visible advocate for organizational change & sustainability Job ...

CEDENT

SAP Analyst :: Remote

Alpharetta, GA · Remote

Remote ? Must have: * Intermediate ERP experience with SAP Intermediate Microsoft Excel and Google ... Provide support of business continuity and HyperCare post ERP conversion to SAP/S4/Hana and ...

Main Sail LLC

SAP WFM Consultant - Remote

Arlington, VA · Remote

$80 - $100/hr

SAP WFM Consultant Main Sail LLC is looking for a functional SAP WFM consultant to provide support ... Work Location: 100% Remote Period of Performance: 1 base year, 4 client option years ** Citizenship ...

Main Sail LLC

SAP WFM Consultant - Remote

Arlington, VA · Remote

$80 - $100/hr

SAP WFM Consultant Main Sail LLC is looking for a functional SAP WFM consultant to provide support ... Work Location: 100% Remote Period of Performance: 1 base year, 4 client option years ** Citizenship ...

Main Sail LLC

SAP SD Consultant - Remote

Arlington, VA · Remote

$90 - $100/hr

SAP SD Consultant Main Sail LLC is looking for a consultant to provide support to an SAP ECC ... Work Location: 100% Remote Period of Performance: 1 base year, 4 client option years ** US ...

Main Sail LLC

SAP ABAP Developer - Remote

Arlington, VA · Remote

$50 - $100/hr

SAP ABAP Developer Main Sail LLC is looking for a functional SAP ABAP consultant to provide support ... Work Location: 100% Remote Period of Performance: 1 base year, 4 client option years ** Citizenship ...

Main Sail LLC

SAP ABAP Developer - Remote

Arlington, VA · Remote

$50 - $100/hr

SAP ABAP Developer Main Sail LLC is looking for a functional SAP ABAP consultant to provide support ... Work Location: 100% Remote Period of Performance: 1 base year, 4 client option years ** Citizenship ...

Main Sail LLC

SAP FICO Consultant - Remote

Arlington, VA · Remote

$70 - $100/hr

Main Sail LLC is looking for a FICO consultant to provide support to an SAP ECC solution for a ... Work Location: 100% Remote Period of Performance: 1 base year, 4 client option years ** Citizenship ...

Main Sail LLC

SAP FICO Consultant - Remote

Arlington, VA · Remote

$70 - $100/hr

Main Sail LLC is looking for a FICO consultant to provide support to an SAP ECC solution for a ... Work Location: 100% Remote Period of Performance: 1 base year, 4 client option years ** Citizenship ...

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Sap Remote Support information

What are some common challenges faced by SAP Remote Support professionals, and how can they be addressed?

SAP Remote Support professionals often encounter challenges such as troubleshooting complex system issues without direct access to on-site environments, managing multiple client requests simultaneously, and keeping up with frequent SAP updates. Strong communication skills are crucial for effectively gathering information from clients and providing clear guidance. Building a structured workflow for issue tracking and leveraging SAP's support tools can significantly enhance efficiency and accuracy. Continuous learning and collaboration with other SAP experts also help in staying current with best practices and emerging technologies.

What is the difference between Sap Remote Support vs SAP Support Analyst?

AspectSap Remote SupportSAP Support Analyst
CertificationsSAP certifications, technical skillsSAP certifications, troubleshooting skills
Work EnvironmentRemote, client sites, support centersOffice-based, client sites, support centers
Industry UsageIT, consulting, SAP service providersCorporate SAP teams, consulting firms
Job FocusRemote troubleshooting, system supportIssue diagnosis, user support, system maintenance

Both roles involve supporting SAP systems, but Sap Remote Support emphasizes remote troubleshooting and client communication, while SAP Support Analyst often involves on-site support and direct user assistance. Understanding these differences helps job seekers target the right position based on their skills and preferences.

What is SAP remote support?

SAP remote support refers to technical assistance and troubleshooting services provided by SAP experts over secure network connections. This service enables support professionals to diagnose, configure, and resolve issues with SAP software without needing to be physically present at the customer’s site. It helps organizations minimize downtime, improve system performance, and access expert guidance quickly. Remote support can cover a range of activities, including system monitoring, software updates, and resolving user issues, all while maintaining data security and compliance.

What are the key skills and qualifications needed to thrive as an SAP Remote Support specialist, and why are they important?

To thrive as an SAP Remote Support specialist, you need strong problem-solving skills, in-depth knowledge of SAP modules, and a relevant degree or SAP certification. Familiarity with SAP Solution Manager, remote diagnostic tools, and ticketing systems like ServiceNow is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting clients remotely. These competencies are vital to quickly resolve technical issues, maintain client satisfaction, and ensure smooth business operations.
More about Sap Remote Support jobs
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What states have the most Sap Remote Support jobs? States with the most job openings for Sap Remote Support jobs include:
What job categories do people searching Sap Remote Support jobs look for? The top searched job categories for Sap Remote Support jobs are:
Sap Remote Support jobs near you
Business Process Analyst - SAP - Remote

Business Process Analyst - SAP - Remote

CRH

Atlanta, GA • On-site, Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Business Process Analyst - SAP - Remote
Infrastructure Products Group
Atlanta, Georgia, United States
Job ID: 525108
CRH Americas Building Products is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Job Summary
Oldcastle Infrastructure (OI), as part of CRH's Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers' strategic partner of choice. A crucial part of OI's journey is the investment in a new ERP system. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement.
Job Location
  • This role will be remote based in the US with periodic heavy domestic travel.

Job Responsibilities
The Business Process Analyst role is responsible for the areas outlined below within our global ERP Initiative:
  • Become an expert in end-to-end system design and processes
  • Gather detailed business requirements, engage in solution validation and end-to-end workshops that will impact the business. Leverage and evaluate SAP's integration and best practices.
  • Help COE understand the business to create technical requirements
  • Collaborate with SAP consultant's and SMEs on testing scenarios thoroughly to ensure they meet business requirements. Align on shared goals and defined processes to ensure all teams work in sync towards a common vision
  • Focus on testing end-to-end business scenarios that simulate real-world usage and cross-functional workflows
  • Ensure defects are identified during testing and resolved timely
  • Document Business Process Design (PDD) and update any changes to standard as required
  • Create job aids for day-to-day end users
  • Work with subject matter experts to identify training needs for target audience
  • Participate in Train the Trainer (TTT) events
  • Deliver, reinforce, and sustain end user training activities (classroom / virtual)
  • Support development of an on-going training and user adoption model
  • Deliver Hyper-care support during Go Live where necessary
  • Be a visible advocate for organizational change & sustainability

Job Requirements
  • Bachelor's degree in business, manufacturing, Engineering or a closely related field
  • 5+ years of experience in manufacturing or other relevant business preferred
  • Strong strategic and problem solver mindset with ability to break down complex problems into testable components
  • Effective collaboration, alignment, and communication within a global team
  • Humility to learn a new business, while applying relevant experience
  • Ability to work independently and on cross-functional teams while accepting ownership
  • Ability to travel 60%+
  • Experience functioning in a role requiring a consultative approach (internal or external)
  • Contagious positive attitude that inspires change
  • Strong interpersonal skills and ability to build strong relationships
  • Ability to communicate in a simple, articulate, thoughtful manner to varying audiences
  • Hands-on experience with Salesforce, SAP or part of another ERP implementation team
  • Resiliency and ability to deliver results under challenging circumstances
  • Strong aptitude to solve problems and improve processes
  • Desire to tackle new exciting challenges and help others learn and grow
  • Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift

Compensation
  • Salary range of $90,000 to $100,000/year
  • 10% annual bonus target
  • 401(k) plan / group retirement savings program
  • Short-term and long-term disability benefits
  • Life insurance
  • Health, dental, and vision insurance
  • Paid time off
  • Paid holidays

What CRH Offers You
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH Americas Building Products (ABP), a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.
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About CRH

Sourced by ZipRecruiter

CRH has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Dublin, Dublin, IE

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