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Sap Remote Support Jobs in Arizona (NOW HIRING)

Senior SAP Analyst - EWM

Phoenix, AZ · Remote

$82K - $152K/yr

You will lead and support implementation projects, conduct GAP analyses, and provide ongoing ... External candidates can work remote, as long as you are within a reasonable driving distance of a ...

New

Lead and orchestrate remote and cross-functional teams to align with the customer's strategic ... Maximize the value derived from SAP's sales support team and partner ecosystem What you bring: * 4+ ...

You will lead and support implementation projects, conduct GAP analyses, and provide ongoing ... External candidates can work 100% remote if you are within a reasonable driving distance of a ...

This is a remote position, with preference for candidates to be located in a major metro city in ... and support * Deep expertise in SAP CO (Controlling) including product costing, cost center ...

This is a remote position, with preference for candidates to be located in a major metro city in ... and support * Deep expertise in SAP CO (Controlling) including product costing, cost center ...

It's the go-to support function for executing on the primary functional and technical ... Minimum Qualifications This position is a remote role and requires up to 50% travel. Education:

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Sap Remote Support information

What are some common challenges faced by SAP Remote Support professionals, and how can they be addressed?

SAP Remote Support professionals often encounter challenges such as troubleshooting complex system issues without direct access to on-site environments, managing multiple client requests simultaneously, and keeping up with frequent SAP updates. Strong communication skills are crucial for effectively gathering information from clients and providing clear guidance. Building a structured workflow for issue tracking and leveraging SAP's support tools can significantly enhance efficiency and accuracy. Continuous learning and collaboration with other SAP experts also help in staying current with best practices and emerging technologies.

What is the difference between Sap Remote Support vs SAP Support Analyst?

AspectSap Remote SupportSAP Support Analyst
CertificationsSAP certifications, technical skillsSAP certifications, troubleshooting skills
Work EnvironmentRemote, client sites, support centersOffice-based, client sites, support centers
Industry UsageIT, consulting, SAP service providersCorporate SAP teams, consulting firms
Job FocusRemote troubleshooting, system supportIssue diagnosis, user support, system maintenance

Both roles involve supporting SAP systems, but Sap Remote Support emphasizes remote troubleshooting and client communication, while SAP Support Analyst often involves on-site support and direct user assistance. Understanding these differences helps job seekers target the right position based on their skills and preferences.

What is SAP remote support?

SAP remote support refers to technical assistance and troubleshooting services provided by SAP experts over secure network connections. This service enables support professionals to diagnose, configure, and resolve issues with SAP software without needing to be physically present at the customer’s site. It helps organizations minimize downtime, improve system performance, and access expert guidance quickly. Remote support can cover a range of activities, including system monitoring, software updates, and resolving user issues, all while maintaining data security and compliance.

What are the key skills and qualifications needed to thrive as an SAP Remote Support specialist, and why are they important?

To thrive as an SAP Remote Support specialist, you need strong problem-solving skills, in-depth knowledge of SAP modules, and a relevant degree or SAP certification. Familiarity with SAP Solution Manager, remote diagnostic tools, and ticketing systems like ServiceNow is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting clients remotely. These competencies are vital to quickly resolve technical issues, maintain client satisfaction, and ensure smooth business operations.
What are popular job titles related to Sap Remote Support jobs in Arizona? For Sap Remote Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Sap Remote Support jobs in Arizona look for? The top searched job categories for Sap Remote Support jobs in Arizona are:
What cities in Arizona are hiring for Sap Remote Support jobs? Cities in Arizona with the most Sap Remote Support job openings:
Principal Specialist, SAP BW (REMOTE)

Principal Specialist, SAP BW (REMOTE)

Raytheon Technologies Corporate Headquarters

Phoenix, AZ • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Date Posted:

2026-06-01

Country:

United States of America

Location:

US-AZ-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join our RTX Enterprise Services Team:
 

RTX has an opening for a Principal Specialist, SAP BW (Principal Specialist, Business Systems and Transformation) position on the Enterprise Services Team.

Exciting Opportunity!

  • Work closely with peer SAP developers, SMEs, batch technicians, developers, Product/Project Managers and Customers to optimize and enhance existing BW and HANA solutions.
  • Play an active role in creating and administering automated workflows critical to driving business success.
  • Join a team that manages a wide range of reports and reporting tools, as well as the daily transfer of data moving between SAP ERP, SAP BW, cloud and other platforms.
  • The platform is part of a larger, evolving data ecosystem and interfaces with many systems. As such, success in this role requires continuous learning and an ability to train and educate others.
  • Collaborate with multiple teams to resolve complex problems and find optimal solutions is essential. How you communicate and approach problems is important to us. We are looking for team players who can work with people across functions and organizations.
  • Operate in a start-up-like environment within a Fortune 50 company. Our digital focus is geared towards releasing the insights inherent in RTX best-in-class products and services. Together we aim to achieve new levels of productivity by changing the way we work and identifying new sources of growth for our customers.

What You Will Do:

  • Support and troubleshooting of a SAP Business Warehouse solution used as a reporting and analytics platform 24/7 365 days a year and whose data is leveraged by multiple downstream applications.
  • Participate in scheduling and monitoring of processing jobs using Redwood RunMyJobs; constantly monitoring batch success and performance to ensure accurate, timely data for use in business decisions.
  • Resolving SAP BW and HANA break-fix issues.
  • Identify and mitigate SAP BW performance opportunities.
  • Develop and optimize batch jobs and flows.
  • Monitor the batch operations and recommend improvements.
  • Troubleshoot and resolve batch job and workflow issues.
  • Identify and raise system capacity related issues (storage, licenses, performance threshold).
  • Define best practices for automated workflows and batch operations.
  • Participate in overall batch operations architecture and strategy.
  • Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction.
  • Flexible work hours required and/or weekends, as needed, to meet deadlines or to fulfill batch operation obligations.  Participate in an on-call rotation supporting Batch processing.

Qualifications You Must Have:

  • Minimum of 5+ years’ experience in interfacing with SAP BW and a bachelor’s degree in Computer Science, Technology, Engineering or Mathematics (STEM) or related discipline or equivalent combination of related work experience and schooling in lieu of degree.
  • Experience with SAP Business Warehouse batch development and support.
  • Experience with general SAP BW development.

Qualifications We Prefer:

  • Experience with Redwood scheduling tools a plus (specifically RunMyJobs).
  • Experience with general SAP HANA development & monitoring.
  • Experience with UNIX scripting.
  • Large scale implementation experience with complex solutions environment.
  • Candidates with DoD experience.
  • Ability to work a flexible schedule and on-call weekend hours.

Learn More & Apply Now!
Work Location: Remote
Please consider the following role type definition as you apply for this role:

  • Remote: This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed.

What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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