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Sap Remote Support Jobs in Michigan (NOW HIRING)

Kiongroup

Service Specialist

Holland, MI · On-site +1

$65K - $140K/yr

Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc ... Salesforce / SAP / AutoCAD / Maestro experience is preferred * Demonstrates and applies a broad ...

Kiongroup

Service Specialist

Grand Rapids, MI · On-site +1

$65K - $140K/yr

Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc ... Salesforce / SAP / AutoCAD / Maestro experience is preferred * Demonstrates and applies a broad ...

Kiongroup

Service Specialist

Holland, MI · On-site +1

$65K - $140K/yr

Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc ... Salesforce / SAP / AutoCAD / Maestro experience is preferred * Demonstrates and applies a broad ...

Kiongroup

Service Specialist

Grand Rapids, MI · On-site +1

$65K - $140K/yr

Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc ... Salesforce / SAP / AutoCAD / Maestro experience is preferred * Demonstrates and applies a broad ...

Keylent Inc

Sr. Software Engineer

Dearborn, MI · Remote

$63/hr

Sr. Software Engineer TECHM-JOB-29042 SAP EWM- Dearborn, MI (Remote). Sub-con Pay rate- $63/hr. FTE ... user support, and collaborating with cross-functional teams to optimize warehouse operations.

ABB

Business Process Manager

Escanaba, MI · Remote

This is a remote position, with preference for candidates to be located in a major metro city in ... and support * Deep expertise in SAP CO (Controlling) including product costing, cost center ...

ABB

Business Process Manager

MI · Remote

This is a remote position, with preference for candidates to be located in a major metro city in ... and support * Deep expertise in SAP CO (Controlling) including product costing, cost center ...

OneStream Software

AI Consultant

Birmingham, MI · Remote

Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross ... In addition to the primary objectives of supporting and leading the implementation of these ...

OneStream Software

AI Consultant

Rochester, MI · Remote

Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross ... In addition to the primary objectives of supporting and leading the implementation of these ...

Geonexus

Senior GIS Integration Engineer

Ann Arbor, MI · On-site +1

$110K - $145K/yr

... SAP, Maximo, Oracle, CIS, OMS, and ADMS to support mission critical operations across utilities ... Remote-friendly, with occasional travel (typically under 25%) for customer go-lives, workshops, and ...

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Sap Remote Support information

What are some common challenges faced by SAP Remote Support professionals, and how can they be addressed?

SAP Remote Support professionals often encounter challenges such as troubleshooting complex system issues without direct access to on-site environments, managing multiple client requests simultaneously, and keeping up with frequent SAP updates. Strong communication skills are crucial for effectively gathering information from clients and providing clear guidance. Building a structured workflow for issue tracking and leveraging SAP's support tools can significantly enhance efficiency and accuracy. Continuous learning and collaboration with other SAP experts also help in staying current with best practices and emerging technologies.

What is the difference between Sap Remote Support vs SAP Support Analyst?

AspectSap Remote SupportSAP Support Analyst
CertificationsSAP certifications, technical skillsSAP certifications, troubleshooting skills
Work EnvironmentRemote, client sites, support centersOffice-based, client sites, support centers
Industry UsageIT, consulting, SAP service providersCorporate SAP teams, consulting firms
Job FocusRemote troubleshooting, system supportIssue diagnosis, user support, system maintenance

Both roles involve supporting SAP systems, but Sap Remote Support emphasizes remote troubleshooting and client communication, while SAP Support Analyst often involves on-site support and direct user assistance. Understanding these differences helps job seekers target the right position based on their skills and preferences.

What is SAP remote support?

SAP remote support refers to technical assistance and troubleshooting services provided by SAP experts over secure network connections. This service enables support professionals to diagnose, configure, and resolve issues with SAP software without needing to be physically present at the customer’s site. It helps organizations minimize downtime, improve system performance, and access expert guidance quickly. Remote support can cover a range of activities, including system monitoring, software updates, and resolving user issues, all while maintaining data security and compliance.

What are the key skills and qualifications needed to thrive as an SAP Remote Support specialist, and why are they important?

To thrive as an SAP Remote Support specialist, you need strong problem-solving skills, in-depth knowledge of SAP modules, and a relevant degree or SAP certification. Familiarity with SAP Solution Manager, remote diagnostic tools, and ticketing systems like ServiceNow is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting clients remotely. These competencies are vital to quickly resolve technical issues, maintain client satisfaction, and ensure smooth business operations.
What are popular job titles related to Sap Remote Support jobs in Michigan? For Sap Remote Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Sap Remote Support jobs in Michigan look for? The top searched job categories for Sap Remote Support jobs in Michigan are:
What cities in Michigan are hiring for Sap Remote Support jobs? Cities in Michigan with the most Sap Remote Support job openings:
Sap Remote Support jobs near you

Service Specialist

Kiongroup

Holland, MI • On-site, Remote

$65K - $140K/yr

Full-time

Posted 6 days ago

Job description

The Service Specialist will work with Lifecycle Solutions and Services team, Sales and other Dematic departments to prepare safe, creative, and competitive estimates for all aspects of services offered including: Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc. related to Dematic and non-Dematic equipment using established estimating tools, processes and automation. Working cross-functionally will require strong communication and collaboration skills, as well as a team-focused mentality. This employee can be based near any Dematic location in the USA.We offer:

What We Offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be$65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will do in This Role:

  • Completes estimates and proposals for services
  • Coordinates with Lifecycle Solutions and Services team (or other department entities) as needed to complete estimates
  • Performs reviews of service requests which may also include customers' standards specification and other documentation to determine requirements
  • Supports sales staff in preparing for and/or facilitating customer conversations related to service offerings; may perform pre-sales support activities as needed
  • Help generate the scope of work for services affecting our existing customers
  • Provide assistance to estimating team through analysis, investigation, and coordination of information to support their efforts
  • Prepares weekly status reports on all project activities
  • Performs full range of standard work for the professional field
  • Refers complex, unusual problems to others
  • Provide general guidance or training to support and/or professional staff
  • Identifies and resolves more complex problems and applies problem-solving skills in order to deal with most situations
  • Travel 10% to customer sites/Dematic locations
  • This role requires flexibility to work remotely as needed based on business demands.

What We are Looking For:

  • BS/BA in related discipline preferred or advanced degree
  • 2-4 years of successful experience in related field. Advanced degree may be substituted for experience, where applicable.
  • Microsoft Office: Word/PowerPoint/Excel (including Pivot Tables)
  • Salesforce / SAP / AutoCAD / Maestro experience is preferred
  • Demonstrates and applies a broad knowledge of field of specialization through successful completion of moderately complex assignments.
  • Successfully applies complex knowledge of fundamental concepts, practices, and procedures in area of specialization.
  • Demonstrates knowledge of organization's business practices and issues

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