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Remote Ess Services Jobs in Michigan (NOW HIRING)

Remote Ess Services information

What are Remote ESS Services?

Remote ESS (Employee Self-Service) Services refer to digital platforms or tools that allow employees to access and manage their HR-related information online from any location. These services typically include features like viewing payslips, updating personal details, managing leave requests, and accessing company policies. They help organizations streamline HR processes, reduce paperwork, and improve convenience for both employees and HR staff. By enabling remote access, ESS solutions support flexible work arrangements and enhance employee autonomy.

What are some common challenges faced by professionals working in remote ESS services roles?

Professionals in Remote ESS Services often encounter challenges such as troubleshooting technical issues without direct, in-person support, addressing diverse employee queries across different locations, and ensuring data security and confidentiality. Effective communication and adaptability are crucial, as team members frequently collaborate through digital platforms and need to maintain strong relationships with both employees and IT departments. Staying updated on ESS software updates and compliance requirements is also essential to provide accurate assistance and maintain smooth operations.

What are the key skills and qualifications needed to thrive as a remote ESS specialist, and why are they important?

To thrive as a Remote ESS Specialist, you need strong problem-solving abilities, customer service skills, and a solid understanding of HR processes, typically supported by experience in human resources or employee support roles. Familiarity with HRIS platforms, ticketing systems, and virtual communication tools is often required. Excellent communication, empathy, and time management are standout soft skills for this position. These skills ensure efficient resolution of employee issues, high satisfaction, and seamless remote support for organizational HR functions.

What is the difference between Remote Ess Services vs Remote Medical Billing Specialist?

AspectRemote Ess ServicesRemote Medical Billing Specialist
CredentialsVaries; often includes employment or unemployment program knowledgeMedical billing certifications (e.g., CPC, CCS)
Work EnvironmentPrimarily administrative, client interaction, government portalsHealthcare providers, insurance companies, medical offices
Industry UsageEmployment services, government agenciesHealthcare, insurance
Common Search IntentEmployment benefits, unemployment claimsMedical billing, insurance claims processing

Remote Ess Services typically focus on employment and unemployment program administration, requiring knowledge of government systems. In contrast, Remote Medical Billing Specialists handle healthcare billing and insurance claims, often with specific medical certifications. While both roles are remote and involve administrative tasks, their industries and credentials differ significantly.

What are popular job titles related to Remote Ess Services jobs in Michigan? For Remote Ess Services jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Ess Services jobs in Michigan look for? The top searched job categories for Remote Ess Services jobs in Michigan are:

Insurance Sales Specialist - Mortgage Channel

Huntington

Detroit, MI • On-site, Remote

Full-time

Posted 8 days ago


Job description

Description

Summary:
The Insurance Sales Specialist-Senior requires basic technical and personal insurance product knowledge in the daily responsibilities of performing inbound and outbound phones sales using multiple insurance carriers.

Duties and Responsibilities:

  • Sell personal insurance products to individuals.
  • Inbound and Outbound calls to prospective clients.
  • Identify prospective customers using established lead methods.
  • Counsel and advice prospects on matters of protection and coverage.
  • Develop and maintain business relationships with internal and external referral sources.
  • Meet goals for volume of quality new business quoted and written within company guidelines.
  • Proficient with computers; comparative rater, carrier sites to perform quoting and documentation of actions, as well as internal Systems, MAX, ESS, etc.
  • Maintains up to date knowledge of products, services, technology and regulations.
  • Interact closely with insurance partners and/or Call Center Bankers to meet customer needs.
  • Assignments are regularly monitored and work is screened according to agency standards.
  • Requires limited independent decision making and will have moderate supervision from management.
  • Perform other duties as assigned.

Basic Qualifications:

  • High school diploma or equivalent
  • Property & Casualty insurance license
  • 1+ years of personal lines insurance product knowledge

Preferred Qualifications:

  • The drive to consistently achieve the best sales results and meet high volume deadlines in a call center environment
  • A high energy and personable "over the phone" communication style that allows you to be successful in engaging and guiding our customers
  • A consistent organizational style and system that allows you to manage a high volume of customers in various stages, from start to finish, including documentation and follow-up
  • Experience working with complex products/processes to allow you to easily translate those skills into understanding complex coverage details and underwriting guidelines
  • A comfort level working with PC's and Microsoft Office programs, and the flexibility to learn and adapt to new software applications
  • Recent experience selling/upselling additional products/services with enthusiasm and desire to provide the optimum experience to your customers is to be evident in your results


Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.