Developer Relations Engineer
Top skills:
1. Strong technical background (Bachelor's degree in Computer Science or a similar technical field and relevant work experience).
2. Excellent verbal and written English skills, with the ability to create clear, concise, and engaging technical content.
3. Deep understanding of the developer program and community components, with the ability to identify and address developer needs as well as proactively learn new systems.
*Korean speaking required*
Schedule: 5 days onsite
Summary:
The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
Job Responsibilities:
๏ฟฝ Review project plans to plan and coordinate project activity.
๏ฟฝ Manage backup, security and user help system.
๏ฟฝ Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
๏ฟฝ Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
๏ฟฝ Provide users with technical support for computer problems.
๏ฟฝ Recruit, hire, train and supervise staff, or participate in staffing decisions.
๏ฟฝ Evaluate data processing proposals to assess project feasibility and requirements.
Skills:
๏ฟฝ Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
๏ฟฝ Ability to work independently and manage one's time.
๏ฟฝ Knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
๏ฟฝ Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
๏ฟฝ Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
๏ฟฝ Knowledge of computer software, such as Visual Basic, Java, SQL, etc.
Education/Experience:
๏ฟฝ Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
๏ฟฝ PMI or PMP certification preferred.
๏ฟฝ 5-7 years experience required.
KEY RESPONSIBILITES/REQUIREMENTS:
[Key Responsibilities]
โข Provide technical guidance about Samsung SDKs, capable of understanding and reviewing technical integrations.
โข Create technical content, including documentation, blogs, tutorials, sample applications and libraries, to drive adoption of Samsung SDKs.
โข Interact with the developer community to solve coding problems, provide debugging support, and share solutions via official Samsung Developer channels (forum, social media, ticketing system).
โข Collaborate with cross-functional teams to increase ecosystem engagement, identify developer needs and business opportunities.
โข Facilitate webinars and online events for the developer community.
โข Analyze Developer Portal performance and engagement metrics to identify areas of improvements in the Developer Program infrastructure and offering.
[Skills amp; Qualifications]
โข Bachelor's degree in Computer Science or a similar technical field.
โข 5 years of work experience in a technical role (e.g., software engineering, software consultant, etc.) or equivalent technical experience.
โข 3 years of experience as a technical expert/advisor in a developer community.
โข Excellent organizational and time management skills, with the ability to handle multiple tasks simultaneously.
โข Experience with mobile ecosystems (Android, iOS).
โข Excellent verbal and written English skills, with the ability to create clear, concise, and engaging technical content and communicate effectively.
โข Experience in handling and operating systems (such as Salesforce) for forum management and developer program operations.
โข Korean speaker required.