The Role
This is not a traditional administrative assistant role.
We are looking for a commercially minded, detail-oriented apparel professional who understands garment construction, costing fundamentals, and cross-border manufacturing coordination.
You will work closely with Senior Sales Managers to ensure seamless execution across sampling, costing, production follow-up, and client communication โ acting as a key bridge between the U.S. sales office and our global production teams.
Key Responsibilities
Commercial & Account Support
ยท Support Senior Sales Managers in managing strategic U.S. accounts
ยท Assist in preparing quotations, cost sheets, and margin analysis
ยท Coordinate sample development timelines and follow up with internal teams
ยท Track order status, production progress, and delivery schedules
Technical & Product Coordination
ยท Review tech packs and assist in translating customer requirements into production-ready instructions
ยท Work closely with sourcing and production teams to ensure fabric, trim, and garment specifications are accurately executed
ยท Help resolve basic production or quality issues through proactive communication
Bilingual Communication & Global Coordination
ยท Act as a communication bridge between U.S. clients and overseas factories (China, Egypt, Bangladesh, etc.)
ยท Translate and clarify technical or commercial information when necessary
ยท Ensure information flow between internal teams and customers is timely and accurate
Data & Process Management
ยท Maintain organized records of costing sheets, order summaries, and client communication
ยท Support reporting preparation for sales performance tracking
ยท Assist in improving workflow efficiency and internal coordination processes
Qualifications & Experience
ยท Solid understanding of garment construction, fabrics, trims, and basic costing structure
ยท Experience supporting U.S. retail brands or private-label programs is a plus
ยท Fluency in Mandarin Chinese (spoken and written required)
ยท Professional English communication skills (written and verbal)
ยท Strong attention to detail and ability to manage multiple priorities
ยท Authorized to work in the United States
ยท Willingness to travel internationally often to overseas production bases, such as China, Bangladesh and Egypt, to coordinate sampling and production audits.