REVENUE OPERATIONS & SALESFORCE ANALYST REPORTS TO: CHIEF DIGITAL OFFICER STATUS: EXEMPT Summary Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We ...
REVENUE OPERATIONS & SALESFORCE ANALYST REPORTS TO: CHIEF DIGITAL OFFICER STATUS: EXEMPT Summary Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We ...
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$67.25 - $88.75/hr
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See Riverside, CA salary details
$42.3K - $53.1K
1% of jobs
$53.1K - $64K
6% of jobs
$64K - $74.8K
11% of jobs
$79.7K is the 25th percentile. Wages below this are outliers.
$74.8K - $85.7K
16% of jobs
$85.7K - $96.5K
16% of jobs
The median wage is $96.9K / yr.
$96.5K - $107.4K
15% of jobs
$107.4K - $118.3K
11% of jobs
$118.6K is the 75th percentile. Wages above this are outliers.
$118.3K - $129.1K
9% of jobs
$129.1K - $140K
7% of jobs
$140K - $150.8K
5% of jobs
$150.8K - $161.7K
3% of jobs
$42.3K
$103.1K
$161.7K
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Salesforce is a platform for customer relationship management (CRM). It features a variety of software and application tools for managing marketing, customer service, sales, customer data, and online engagement. Salesforce is a cloud-based platform, so companies can apply the applications to their web properties and social media accounts without having to install all facets of a CRM platform on their server. Companies that use Salesforce include telecommunications, entertainment, finance, healthcare, tech, and retail companies. Government agencies, nonprofits, and manufacturing companies also use the platform.
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| Aspect | Salesforce | Salesforce Administrator |
|---|---|---|
| Primary Role | Develops, customizes, and implements Salesforce solutions | Manages and maintains Salesforce platform, user support, and basic customization |
| Required Skills | Salesforce development, coding, system architecture | Salesforce configuration, user management, basic automation |
| Certifications | Salesforce Developer, Salesforce Architect | Salesforce Administrator Certification |
| Work Environment | Development teams, technical projects | End-user support, system administration |
Salesforce professionals focus on developing and customizing the platform, often requiring coding skills and advanced certifications. Salesforce Administrators primarily handle platform management, user support, and configuration tasks, making their roles complementary but distinct within the Salesforce ecosystem.
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Boot Barn rating
5.6
Based on 217 frontline employees who took The Breakroom Quiz
66th of 102 rated fashion retailers
Job description
REVENUE OPERATIONS & SALESFORCE ANALYST
REPORTS TO: CHIEF DIGITAL OFFICER
STATUS: EXEMPT
Summary
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit - one handshake at a time.
Boot Barn is seeking a Revenue Operations & Salesforce Analyst to support and enhance our sales organization through data-driven insights, process optimization, and Salesforce administration. This role will play a critical part in identifying trends, improving sales performance, and enabling the team with actionable insights and efficient tools. The ideal candidate blends analytical thinking with Salesforce expertise and a strong understanding of sales processes.
Essential Duties and Responsibilities
Sales Analytics & Insights
- Analyze sales data to identify trends, patterns, and opportunities for improvement
- Monitor pipeline health, conversion rates, and sales activity to uncover performance drivers
- Develop actionable recommendations to optimize sales strategies and outcomes
- Support forecasting and performance planning through data analysis
Reporting & Dashboards
- Build and maintain dashboards and reports to track sales performance and KPIs
- Provide leadership with visibility into pipeline, activity, and conversion metrics
- Create and distribute weekly and ad hoc performance reports by sales agent
- Continuously improve reporting to better align with business goals
Sales Process Optimization & Automation
- Design and maintain Salesforce Flows to automate key sales workflows
- Streamline lead routing, opportunity management, and follow-up processes
- Identify inefficiencies and recommend improvements to reduce manual work and increase productivity
Salesforce Administration & Optimization
- Configure, maintain, and optimize Salesforce Sales Cloud to support sales processes
- Customize objects, fields, page layouts, and record types based on business needs
- Ensure data integrity, accuracy, and consistent system usage
- Partner with third-party implementation resources when needed
Email & Communication Enablement
- Develop and manage email templates, sequences, and automations within Salesforce or integrated tools
- Support both mass campaigns and 1:1 outreach efforts
- Track and analyze engagement metrics (opens, clicks, responses) to optimize effectiveness
Sales Team Enablement
- Train sales team members on Salesforce tools, reporting, and best practices
- Create documentation, playbooks, and quick-reference materials
- Act as a resource for day-to-day Salesforce and reporting questions
- Gather feedback from sales users to improve processes and system usability
- Stay current on Salesforce features, analytics tools, and industry best practices
- Proactively recommend enhancements to drive efficiency, performance, and revenue growth
Tech Stack Enablement & Tool Integration
- Manage integrations between Salesforce and other sales tools (e.g., email platforms, dialers, marketing tools)
- Evaluate and recommend new tools to enhance sales productivity and insights
- Ensure systems work together seamlessly and data flows accurately
- Provide ongoing support for system issues, bugs, and user challenges
- Troubleshoot Salesforce Flows, reporting discrepancies, and data issues
What Boot Barn employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Boot Barn
Sourced by ZipRecruiter
At Boot Barn, we honor America's western heritage. We believe in quality products and good value. And we've stocked our shelves with quality western and work gear for you and your family. With over 500,000 pairs of boots -- western, work and fashion -- and over 8,000 styles of jeans, shirts, hats, belts, jewelry and more, we offer the latest styles from the brands you love. Hatched over thirty years ago with one store in Orange County, California, Boot Barn has become the nations largest Western and Work retailer with 230 + stores in 30 states and a robust e-commerce business. We will outfit you from head to toe and give you the kind of service you'd expect from a company that values heritage, hard work and community.
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Irvine, CA, US