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Salesforce Support Jobs in Washington (NOW HIRING)

Salesforce Developer

Mclean, VA

$56 - $74.25/hr

Developer We are looking for a Salesforce Developer to help us support our continued growth. The Developer is responsible for the successful delivery of components and technologies that extend the ...

Salesforce Developer

Mclean, VA · On-site

$56.50 - $74.75/hr

Support planning activities, such as impact assessments, level of effort analysis and developer task assignments. * Integrate microservices with the salesforce platform using APIs (REST, SOAP ...

As a Salesforce Developer, you will work closely with cross-functional teams to create scalable ... This will be in form of defect fixes, data modifications and emergency support Establish and ...

Salesforce Developer

Rockville, MD · On-site

$100K - $130K/yr

As a Salesforce Developer, you will work closely with cross-functional teams to create scalable ... Provide support during work and off hours (emergencies). This will be in form of defect fixes, data ...

Salesforce Developer

Herndon, VA · On-site

$66K - $106K/yr

Work with systems architects and support team members to address security and compliance (e.g. section 508, FISMA) requirements related to the setup of Salesforce platform sandbox and development ...

Salesforce Developer

Rockville, MD · On-site

$100K - $130K/yr

As a Salesforce Developer, you will work closely with cross-functional teams to create scalable ... This will be in form of defect fixes, data modifications and emergency support • Establish and ...

Salesforce Architect

Dunn Loring, VA · On-site

$100K - $125K/yr

Develop Apex, Flows, and supporting services; configure knowledge sources, Data Cloud grounding ... SKILLS / EXPERIENCE REQUIRED * 8+ years of Salesforce platform experience spanning solution ...

New

Salesforce Developer

Rockville, MD · On-site

$100K - $130K/yr

As a Salesforce Developer, you will work closely with cross-functional teams to create scalable ... This will be in form of defect fixes, data modifications and emergency support • Establish and ...

Salesforce Architect

Reston, VA · On-site

$73 - $90.25/hr

Define and support the technical direction for the Salesforce platform in alignment with enterprise data, integration, and security strategies. * Manage a multi-org environment supporting marketing ...

Salesforce Developer

Falls Church, VA · On-site

$59.25 - $78.50/hr

Experience building and supporting Lightning Web Runtime (LWR) Experience Cloud sites * Solid understanding of Salesforce Sales Cloud and Service Cloud * Strong knowledge of Salesforce security model ...

Salesforce Developer

MD · On-site

$56.50 - $75/hr

The Salesforce Developer will support Barrow Wise's NIST project and perform the following duties: * Resolve software-related changes and issues * Design Salesforce CRM platforms to ensure the proper ...

Salesforce Architect

Reston, VA · On-site

$73 - $90.25/hr

Define and support the technical direction for the Salesforce platform in alignment with enterprise data, integration, and security strategies. * Manage a multi-org environment supporting marketing ...

Salesforce Developer

Washington, DC · On-site

$100K - $130K/yr

As a Salesforce Developer, you will work closely with cross-functional teams to create scalable ... Provide support during work and off hours (emergencies). This will be in form of defect fixes, data ...

Salesforce Developer

Columbia, MD · On-site

$54 - $71.50/hr

Cogent People Inc. is a government consulting and technology services firm supporting mission ... Overview Cogent People Inc. is seeking a Salesforce Developer with strong expertise in Apex ...

Salesforce Solutions Architect

Sterling, VA

$68.25 - $84.75/hr

Salesforce Solutions Consultant - Financial Services Location: Sterling, VA (Hybrid - 2-3 days ... Support Agile software delivery practices. * Participate in sprint planning, backlog refinement ...

Salesforce Developer

Reston, VA · On-site

$103K - $140K/hr

Support contact center modernization by integrating Salesforce with AWS Connect and Service Cloud Voice Integrations & Data Management * Develop and maintain API-driven integrations between ...

Salesforce Architect

North Bethesda, MD · On-site

$71 - $88/hr

Lead the Salesforce technical design, system development and integration from inception through production support by following logical data model design, functional system design and best-practice ...

Showing results 41-60

Salesforce Support information

See Washington salary details

$45.9K

$112K

$175.6K

How much do salesforce support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for salesforce support in Washington is $111,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $134,800.00 per year, depending on experience, location, and employer.

Does Salesforce Support offer remote jobs?

Salesforce Support roles often offer remote work options, especially for customer service and technical support positions. Many companies in the tech industry provide remote opportunities for support staff, requiring familiarity with Salesforce tools and certifications. Availability of remote jobs can vary by employer and role requirements.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What is a Salesforce Support?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are the most commonly searched types of Salesforce Support jobs in Washington? The most popular types of Salesforce Support jobs in Washington are:
What are popular job titles related to Salesforce Support jobs in Washington? For Salesforce Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Salesforce Support jobs in Washington look for? The top searched job categories for Salesforce Support jobs in Washington are:
What cities in Washington are hiring for Salesforce Support jobs? Cities in Washington with the most Salesforce Support job openings:
Infographic showing various Salesforce Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $111,971 per year, or $53.8 per hour.

$56.50 - $75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Founded in 2007, Initiate Government Solutions (IGS) is a Woman-Owned Small Business and a fully remote IT services provider supporting federal partners nationwide. We deliver innovative Enterprise IT and Health Services solutions with a strong focus on data analytics, health informatics, cloud migration, AI, and the modernization of federal information systems.
Our vision is to be a health IT trendsetter, continuing to solve the nation's most challenging healthcare IT issues by conceiving, designing, and building solid, creative, and innovative open-source solutions.
Our mission is to innovate, design, and deliver tailored solutions that balance technical advancement with cost-awareness while providing exceptional service.
IGS is currently recruiting for a Salesforce Developer to support our work with our federal client in Rockville, MD.
Assignment of Work and Travel:
Candidate will report onsite to the Rockville, MD location on a daily basis or as requested by by the customer.
The Salesforce Developer is responsible for designing, developing, and maintaining Salesforce applications, including coding, configuration, testing, and ongoing system enhancements. The Salesforce Developer will collaborate with business and technical teams to gather requirements, build workflows, reports, and integrations, and ensure solutions align with organizational goals and best practices.
Responsibilities and Duties (Included but not limited to):
  • Develop, Test, and Implement Salesforce Applications including: coding, configuration, maintenance, installation, testing and debugging, as well as managing timelines and producing technical documentation.
  • Build reports and dashboards including out-of-the-box and custom reports.
  • Create Custom Workflows in collaboration with business teams.
  • Perform review of data and develop enhancements and solutions to ensure best practices are followed.
  • Maintain Salesforce application and platform by conducting reviews of annual Salesforce software releases and applying necessary updates.
  • Work across the enterprise with technical staff for maintenance and updates to Single-Sign-On, mail exchange, and other integrations as needed to support the customer applications.
  • Lead discussion trade-offs with other teams, such as the terms of the configuration versus the code in place, or mapping the functional requirements to Salesforce functionality.
  • Create technical plans and strategies for other departments and the IT team, developing solutions to address organizational wide issues and making their processes more efficient.
  • Create solutions that work as closely as possible with the wider business goals, conduct workshops for other teams in the organization to gain a detailed understanding of the requirements of and identify any gaps in the current system.
  • Work in an integrated team to provide related inputs and feedback to data engineers and business analysts to support various project activities such as project management, requirements development and management, business analysis, metadata management, data integration, and data modeling.
  • Maintain user roles, ensuring there are no security breaches that could place a risk to the organization's data.
  • Support and maintenance of all Salesforce licenses.
  • System administration including setting up and maintaining user accounts.
  • Provide training to include helping Federal staff learn to use the Salesforce tool.
  • Liaison with Salesforce to resolve issues using the tool.

Requirements
  • BS in Computer Science, Software Engineering, or similar discipline with at least 5 years of experience working with Salesforce
  • Salesforce Certified Developer and Administrator
  • At least 5 years of experience working with JavaScript, HTML5, CSS
  • At least 5 years of experience working with Apex, Visualforce, migration tools, SOQL, and web services
  • At least 5 years of experience working with Eclipse IDE, Git, and Sublime
  • Solid experience with documentation including creating user training materials, application documentation, and marketing materials
  • Proficiency with Microsoft Office Tools
  • Impeccable attention to detail, strong organizational skills, and ability to multi-task under pressure
  • Must be eligible to work in the United States without sponsorship due to clearance requirement
  • Ability to obtain and maintain a Public Trust

Preferred Qualifications and Core Competencies:
  • HHS Public Trust highly desired
  • Prior experience supporting federal agencies
  • Prior, successful experience working in a remote environment

Successful IGS employees embody the following Core Values:
  • Integrity, Honesty, and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers.
  • Empathy, Emotional Intelligence: How we interact with others including peers, colleagues, stakeholders, and customers' matters. We take collective responsibility to create an environment where colleagues and customers feel valued, included, and respected. We work within a diverse, integrated, and collaborative team to drive towards accomplishing the larger mission. We conscientiously and meticulously learn about our customers' and end-users' business drivers and challenges to ensure solutions meet not only technical needs but also support their mission.
  • Strong Work Ethic (Reliability, Dedication, Productivity): We are driven by a strong, self-motivated, and results-driven work ethic. We are reliable, accountable, proactive, and tenacious and will do what it takes to get the job done.
  • Life-Long Learner (Curious, Perspective, Goal Oriented): We challenge ourselves to continually learn and improve ourselves. We strive to be an expert in our field, continuously honing our craft, and finding solutions where others see problems.

Compensation: There are a host of factors that can influence final salary, including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Benefits: Initiate Government Solutions offers competitive compensation and a robust benefits package, including comprehensive medical, dental, and vision care, matching 401K and profit sharing, paid time off, training time for personal development, flexible spending accounts, employer-paid life insurance, employer-paid short and long term disability coverage, an education assistance program with potential merit increases for obtaining a work-related certification, employee recognition, and referral programs, spot bonuses, and other benefits that help provide financial protection for the employee and their family.
Initiate Government Solutions participates in the Electronic Employment Verification Program.