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Salesforce Business Analyst Jobs in Reston, VA (NOW HIRING)

Sparibis

Salesforce Business Analyst

Washington, DC · On-site +1

Salesforce Certified Business Analyst Key Skills: * Salesforce experience working as a Business Analyst. * Requirements Gathering & Management - Expertise in eliciting and the defining of ...

Yudrio, Inc

Salesforce Business Analyst

Washington, DC · On-site

Salesforce Business Analyst Location: Washington, D.C. (Hybrid - On-site 3 days/week) Overview: We are seeking a highly collaborative Salesforce Business Analyst with a strong foundation in Agile ...

NPR

Salesforce Business Analyst

Washington, DC · On-site

Intro to Position NPR is seeking a strategic and collaborative Salesforce Business Analyst to join a dedicated team focused on innovating and maintaining our enterprise Salesforce CRM. NPR ...

Axios

Salesforce Business Analyst

Washington, DC · On-site

$65 - $75/hr

We are hiring a Salesforce Business Analyst to help build and scale our CRM, reporting, and analytics capabilities, as part of our Revenue Operations team. Why it matters This role owns and ...

Guidehouse

Salesforce Business Analyst

Arlington, VA · On-site

Salesforce Business Analyst, Administrator, or Advanced Administrator certification. * Experience working in Agile or hybrid-Agile delivery models. * Prior experience supporting government clients ...

Steampunk

Salesforce Business/Functional Analyst

Mclean, VA · On-site +1

$80K - $150K/yr

Overview As a Steampunk Salesforce Business/Functional Analyst , you will work with Technical/Solutions Architects and Developers to translate business requirements into well-architected solutions ...

Steampunk

Salesforce Business/Functional Analyst

Mclean, VA · On-site +1

$80K - $150K/yr

Overview As a Steampunk Salesforce Business/Functional Analyst , you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions ...

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How much do salesforce business analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for salesforce business analyst in Reston, VA is $60.35, according to ZipRecruiter salary data. Most workers in this role earn between $51.01 and $70.00 per hour, depending on experience, location, and employer.

What is a Salesforce Business Analyst?

Salesforce Business Analysts are professionals who bridge the gap between business needs and Salesforce technology solutions. They work with stakeholders to gather and analyze business requirements, translate those needs into functional Salesforce features, and ensure the platform is optimized for the organization's goals. Their responsibilities often include process mapping, creating documentation, facilitating communication between technical and non-technical teams, and supporting user adoption. Salesforce Business Analysts play a key role in implementing and improving CRM solutions to drive business success.

What does a Salesforce Business Analyst do?

A Salesforce business analyst uses the proprietary Salesforce software to provide business and information solutions and cloud computing services to customers. As a Salesforce business analyst, your duties include analyzing customers’ cloud storage needs and providing an assessment of the most appropriate products for the customer to use. You are responsible for writing reports and creating documentation for the client, as well as reporting to the project manager about issues related to the implementation or maintenance of cloud systems.

How does a Salesforce Business Analyst typically collaborate with stakeholders to define project requirements?

A Salesforce Business Analyst works closely with stakeholders across departments—such as sales, marketing, and customer support—to gather and analyze business needs. This usually involves conducting interviews, hosting workshops, and facilitating requirement-gathering sessions to ensure a thorough understanding of current processes and desired outcomes. The analyst then translates these requirements into detailed documentation, often working with Salesforce administrators and developers to ensure technical feasibility. Regular communication and feedback loops with stakeholders are essential to manage expectations and deliver effective solutions.

What are the key skills and qualifications needed to thrive as a Salesforce Business Analyst, and why are they important?

To thrive as a Salesforce Business Analyst, you need strong analytical skills, a solid understanding of Salesforce CRM, and experience in business process mapping, typically supported by a relevant degree or Salesforce certifications. Familiarity with Salesforce tools like Sales Cloud, Service Cloud, and reporting dashboards, as well as proficiency with data migration and integration systems, are commonly required. Excellent communication, problem-solving, and stakeholder management skills help drive successful project outcomes and user adoption. These competencies ensure effective translation of business requirements into Salesforce solutions that optimize performance and maximize ROI.

What is the difference between Salesforce Business Analyst vs Salesforce Functional Consultant?

AspectSalesforce Business AnalystSalesforce Functional Consultant
CertificationsSalesforce Certified Business Analyst, Salesforce AdministratorSalesforce Certified Consultant, Salesforce Administrator
Work EnvironmentAnalyzes business needs, gathers requirements, collaborates with stakeholdersConfigures Salesforce solutions, implements features, supports deployment
Employer & Industry UsageUsed across industries for process analysis and requirement gatheringUsed in Salesforce implementation projects, often in consulting firms

The Salesforce Business Analyst primarily focuses on understanding business needs, gathering requirements, and bridging the gap between stakeholders and technical teams. In contrast, the Salesforce Functional Consultant is more involved in configuring and customizing Salesforce solutions based on those requirements. Both roles require similar certifications and often work together during Salesforce projects, but their core responsibilities differ in analysis versus implementation.

How much do Salesforce Business Analysts make?

Salesforce Business Analysts typically earn a median annual salary ranging from $70,000 to $100,000, depending on experience, location, and certifications such as Salesforce Certified Business Analyst. Entry-level roles may start lower, while experienced analysts with specialized skills can earn higher salaries, especially in competitive markets.

Is Salesforce Business Analyst in demand?

Salesforce Business Analysts are in high demand due to the widespread adoption of Salesforce CRM across industries. They are needed to analyze business processes, implement solutions, and optimize Salesforce platforms, often requiring knowledge of Salesforce tools and certifications. The role offers strong job growth prospects as companies continue to rely on Salesforce for customer relationship management.
More about Salesforce Business Analyst jobs

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The most popular types of Salesforce Business Analyst jobs in Reston, VA are:

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For Salesforce Business Analyst jobs in Reston, VA, the most frequently searched job titles are:

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Cities near Reston, VA with the most Salesforce Business Analyst job openings:

Salesforce Business Analyst jobs near you
Infographic showing various Salesforce Business Analyst job openings in Reston, VA as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $125,536 per year, or $60.4 per hour.

Salesforce Business Analyst

Nexylum Global LLC

Mclean, VA • On-site

Other

Posted 4 days ago

Job description

Salesforce Business AnalystIntroduction

We are seeking an experienced Salesforce Business Analyst with strong expertise in Consumer Banking and Salesforce CRM platforms. The ideal candidate will have experience gathering and translating business requirements into Salesforce solutions supporting banking processes such as customer onboarding, deposits, lending, credit cards, payments, servicing, and customer relationship management.

Responsibilities
  • Gather, analyze, and document business requirements from Consumer Banking stakeholders.
  • Conduct requirement workshops, stakeholder interviews, and discovery sessions.
  • Translate business requirements into Salesforce functional requirements, user stories, and acceptance criteria.
  • Analyze and improve customer journeys and banking business processes.
  • Support business processes involving customer onboarding, deposits, lending, credit cards, payments, servicing, complaints, KYC/AML workflows, and customer relationship management.
  • Create process flows, business process models, functional specifications, and data mappings.
  • Collaborate with Salesforce developers and architects to design appropriate solutions.
  • Define Salesforce objects, fields, workflows, business rules, validation rules, and integrations from a functional perspective.
  • Work with integration teams on REST/SOAP APIs and banking system integrations.
  • Support data migration, data quality, and data validation activities.
  • Develop and maintain user stories, acceptance criteria, BRDs, FRDs, and process documentation.
  • Coordinate SIT, UAT, regression testing, and defect resolution.
  • Work with QA teams to prepare test scenarios and validate Salesforce functionality.
  • Support Salesforce releases, enhancements, and production implementations.
  • Ensure solutions comply with banking regulations, security, privacy, and compliance requirements.
  • Facilitate communication between business stakeholders and technical teams.
Requirements
  • 10+ years of experience as a Business Analyst / Business Systems Analyst.
  • Strong hands-on experience with Salesforce CRM.
  • Proven experience in Consumer Banking / Retail Banking.
  • Strong knowledge of Salesforce Service Cloud and/or Sales Cloud.
  • Experience with Salesforce Financial Services Cloud (FSC) is highly preferred.
  • Strong requirements gathering and business process analysis skills.
  • Experience writing user stories and acceptance criteria.
  • Strong understanding of Agile/Scrum methodologies.
  • Experience with UAT/SIT and functional testing.
  • Knowledge of Salesforce data model, objects, workflows, and business processes.
  • Experience working with REST/SOAP APIs and system integrations.
  • Strong SQL and data analysis skills.
  • Excellent communication and stakeholder management skills.
Consumer Banking Domain Experience – Must Have
  • Retail/Consumer Banking
  • Customer onboarding
  • Deposit accounts
  • Checking and savings
  • Consumer loans
  • Mortgages/home lending
  • Credit cards
  • Payments
  • Account servicing
  • Customer complaints/disputes
  • KYC/AML
  • Customer 360
  • Banking CRM transformation
  • Financial Services Cloud
Preferred Skills
  • Salesforce Financial Services Cloud
  • Salesforce Customer 360
  • Salesforce Data Cloud
  • MuleSoft
  • REST/SOAP APIs
  • SQL
  • Jira / Confluence
  • Agile/Scrum
  • Banking core systems integration
  • Data migration and ETL
  • Regulatory/compliance experience
Education

Bachelor's degree in Computer Science, Information Technology, Business, Finance, or a related field preferred.

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