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Sales Support Associate Jobs in Ohio (NOW HIRING)

Earnest Machine

Sales Support

Rocky River, OH · On-site

$17.75 - $24.25/hr

The Sales Support team member will work in conjunction with Earnest Sales & Marketing teams ... High School diploma, Associate/Bachelors degree preferred * Able to make decisions independently

SGL Carbon LLC

Sales Support

Strongsville, OH · On-site

$36K - $54K/yr

Summary of job content: Provides support to Area Sales Managers and VP-Sales, as part the ... Associate's degree or equivalent experience Experience: * 1-2 years' experience in customer service ...

Heidelberg Distributing

Sales Support

Independence, OH · On-site

$19.50/hr

Heidelberg is committed to investing in our 1,600+ Associate base, beverage industry and our ... JOB SUMMARY The Sales Support will call on assigned retail accounts while checking product ...

Heidelberg Distributing

Sales Support

Dayton, OH · On-site

$18.50/hr

Heidelberg is committed to investing in our 1,600+ Associate base, beverage industry and our ... Develop Sales Support Route; including performance, customer relations and route efficiency ...

Heidelberg Distributing Company

Sales Support

Lima, OH · On-site

$18.50 - $25.25/hr

Heidelberg is committed to investing in our 1,600+ Associate base, beverage industry and our ... Develop Sales Support Route; including performance, customer relations and route efficiency ...

Heidelberg Distributing

Sales Support

Lima, OH · On-site

$18.50 - $25.25/hr

Heidelberg is committed to investing in our 1,600+ Associate base, beverage industry and our ... Develop Sales Support Route; including performance, customer relations and route efficiency ...

Heidelberg Distributing

Sales Support

Columbus, OH · On-site

$18.25 - $25/hr

Heidelberg is committed to investing in our 1,600+ Associate base, beverage industry and our ... Develop Sales Support Route; including performance, customer relations and route efficiency ...

Heidelberg Distributing

Sales Support

Cincinnati, OH · On-site

$18.50/hr

Heidelberg is committed to investing in our 1,600+ Associate base, beverage industry and our ... Develop Sales Support Route; including performance, customer relations and route efficiency ...

Heidelberg Distributing Company

Sales Support

Lima, OH

$18.50 - $25.25/hr

Heidelberg is committed to investing in our 1,600+ Associate base, beverage industry and our ... Develop Sales Support Route; including performance, customer relations and route efficiency ...

Heidelberg Distributing

Sales Support

Columbus, OH · On-site

$18.25 - $25/hr

Heidelberg is committed to investing in our 1,600+ Associate base, beverage industry and our ... Develop Sales Support Route; including performance, customer relations and route efficiency ...

Heidelberg Distributing

Sales Support

Lima, OH · On-site

$18.50 - $25.25/hr

Heidelberg is committed to investing in our 1,600+ Associate base, beverage industry and our ... Develop Sales Support Route; including performance, customer relations and route efficiency ...

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Showing results 21-40

All JobsSales Support Associate JobsSales Support Associate Jobs in Ohio

Sales Support Associate information

See Ohio salary details

$10

$17

$26

How much do sales support associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for sales support associate in Ohio is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Sales Support Associate vs Customer Service Representative?

AspectSales Support AssociateCustomer Service Representative
Primary RoleSupports sales teams with order processing, CRM updates, and sales documentationAssists customers with inquiries, complaints, and product information
Required SkillsCommunication, organization, familiarity with CRM softwareCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, sales departmentsCall centers, retail, or office settings
Common CertificationsNone required but CRM or sales certifications helpfulNone typically required

The Sales Support Associate primarily assists sales teams by managing administrative tasks and supporting sales processes, while Customer Service Representatives focus on addressing customer inquiries and resolving issues. Both roles require strong communication skills and are vital in customer-facing or sales environments, but their core responsibilities differ significantly.

How does a sales support associate typically collaborate with sales representatives and other departments?

Sales Support Associates work closely with sales representatives by handling administrative tasks such as processing orders, preparing sales documents, and responding to customer inquiries, which allows sales reps to focus on closing deals. They also interact with departments like marketing, logistics, and finance to ensure smooth order fulfillment and accurate record-keeping. This collaborative environment helps streamline the sales process, resolve issues quickly, and provide a seamless experience for both the sales team and customers.

What is a sales support associate?

Sales Support Associates are professionals who assist sales teams by handling administrative tasks, processing orders, managing customer inquiries, and maintaining sales records. They play a key role in ensuring smooth operations within the sales department, allowing sales representatives to focus on generating new business. Their duties often include preparing sales reports, coordinating with other departments, and supporting customers throughout the sales process.

What are the key skills and qualifications needed to thrive as a sales support associate, and why are they important?

To thrive as a Sales Support Associate, you need strong organizational skills, attention to detail, and a background in business or sales administration, often supported by a relevant associate's degree or equivalent experience. Familiarity with CRM software, order processing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you build relationships and efficiently support the sales team. These skills are crucial for ensuring smooth sales operations, enhancing customer satisfaction, and driving overall team performance.

What are the most commonly searched types of Sales Support jobs in Ohio?

The most popular types of Sales Support jobs in Ohio are:

What are popular job titles related to Sales Support Associate jobs in Ohio?

For Sales Support Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Sales Support Associate jobs in Ohio look for?

The top searched job categories for Sales Support Associate jobs in Ohio are:

What cities in Ohio are hiring for Sales Support Associate jobs?

Cities in Ohio with the most Sales Support Associate job openings:

Sales Support Associate jobs near you
Infographic showing various Sales Support Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,369 per year, or $18 per hour.

Sales Support

Earnest Machine

Rocky River, OH • On-site

$17.75 - $24.25/hr

Full-time

Re-posted 6 days ago

Job description

The world is still held together by nuts and bolts, and also great people. Since 1948 Earnest Machine has been at the heart of the industry with a mission of Creating the Best Customer Experience Possible and our reputation has been built on the people delivering it. To continue our growth we are looking to add a Sales Support to our team to help serve the market. This role will deliver a consistent customer experience that includes phone and email communications, responding to quotes and service requests, and processing orders. All of our teams work across departments to make things work.

The Sales Support team member will work in conjunction with Earnest Sales & Marketing teams, Purchasing, and Distribution (& Production) departments. The Sales Support role will report directly to the Sales Operations Manager and will be eligible to participate in the Sales Incentive Plan annually.

General Day to Day Activities

  • Maintain accurate CRM item records for orders and quotes including updates, modifications, and new entries
  • Utilize Standard Operating Procedures to ensure compliance and consistency in all activities.
  • Maintain deep understanding of the full Earnest product portfolio and effectively communicate value propositions to assigned customers
  • Collaborate and help other sales support individuals and account managers, as needed, to drive collective revenue and margin Earnest goals
  • Complete outbound calls per current customer connection and marketing activities
Quote and Order Entry
  • Manage and service inbound calls, emails, and customer inquiries that are received to the communal inquiry box
  • Qualify inbound quotes to ensure timely responses, quote identification (standard, newly sourced products, or blanket order), and quote completion as received to the communal inquiry box
  • Complete inbound quotes and orders into communal inquiry inbox within 24-hour period
  • Conduct quote follow up, as appropriate, to assess interest in quote and negotiation
  • Escalate to Senior Sales Support or Account Manager to coordinate newly sourced product quotes and understand Earnest ability to source, timing of source, and determination on price alongside Sales Management
  • Complete and enter order into CRM once submitted by customer for orders received to the communal inquiry box
  • Ensure accurate and timely order delivery that meets customer specifications through collaboration with the Distribution Centers and communication to customers
Key Performance Indicators
  • Exceed individual quote and order goals as documented within the sales compensation plan
  • Own your role in achieving the team shipped revenue goals as documented within the sales compensation plan
  • Customer satisfaction
  • Quote to order rate of %
  • Daily presence of 7+ hours in call queue
Required Qualifications
  • High School diploma, Associate/Bachelors degree preferred
  • Able to make decisions independently
  • Comfortable with working in an inbound/outbound sales environment
  • Grasp basic math/profitability concepts
  • Ability to function well in a high-paced environment, comfortable with ambiguity, and enjoys an environment of active growth and change
  • 1-3 years working in an inbound/outbound sales environment
  • Experience working with Microsoft Dynamics 365
  • Fastener Distribution experience a Plus

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