Job Title: Sales Operations Analyst
Work Type: Remote (Mahwah, New Jersey)
Duration: 18-Month Contract
Pay Rate: $36-$41/hour
Position Overview
We are seeking a Sales Operations Analyst to support sales leadership through operational planning, process improvement, reporting, and sales performance initiatives. This role will partner closely with sales management and cross-functional teams to improve the efficiency and effectiveness of sales operations while supporting business growth objectives.
The successful candidate will be responsible for maintaining sales-related data, supporting reporting and analytics, coordinating projects, and helping optimize sales processes and systems. This is an excellent opportunity for a detail-oriented professional who enjoys working with data, streamlining processes, and supporting high-performing sales organizations.
Key Responsibilities
Sales Operations Support
- Provide operational support to sales leadership and cross-functional business teams.
- Coordinate and support projects focused on improving sales effectiveness and operational efficiency.
- Assist in developing and maintaining processes that support the sales lifecycle.
- Monitor and maintain sales activity data to support business objectives and decision-making.
Reporting & Analytics
- Collect, analyze, and maintain sales performance data and metrics.
- Generate reports, dashboards, and insights to support sales management.
- Identify trends, gaps, and opportunities for process improvements.
- Ensure data accuracy, consistency, and integrity across systems and reports.
Process Improvement
- Evaluate existing sales processes and recommend improvements to increase efficiency.
- Support implementation of new procedures, tools, and best practices.
- Assist with sales process documentation and workflow optimization initiatives.
- Participate in system enhancement and process improvement projects.
Sales Systems & Data Management
- Support sales-related systems, databases, and reporting tools.
- Maintain accurate records of sales activities, customer information, and operational data.
- Assist with user support, system updates, and data validation activities.
- Collaborate with stakeholders to gather business requirements for sales support tools and reporting needs.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- Minimum 2+ years of experience in Sales Operations, Business Operations, Data Analysis, Reporting, or a related field.
- Strong analytical and problem-solving skills.
- Advanced proficiency with Microsoft Excel.
- Experience creating reports, dashboards, and performance metrics.
- Excellent organizational and time-management skills.
- Strong attention to detail and data accuracy.
- Ability to work independently with minimal supervision.
- Strong written and verbal communication skills.
Preferred Qualifications
- Experience supporting sales organizations in a corporate environment.
- Experience working with CRM systems such as Salesforce or similar platforms.
- Experience with reporting and analytics tools such as Power BI, Tableau, or similar.
- Knowledge of sales processes, forecasting, and performance measurement.
- Experience supporting process improvement initiatives.
- Strong stakeholder management and collaboration skills.
Ideal Candidate
The ideal candidate is analytical, detail-oriented, and highly organized, with experience supporting sales operations through reporting, process improvement, and data-driven decision-making. They are comfortable working independently, collaborating with stakeholders, and leveraging data to improve sales performance and operational efficiency.