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Sales Operations Jobs in Hamilton, ON (NOW HIRING)

Finastra

Sales Operations Analyst

Mississauga, ON · Hybrid

Sales Operations Analyst What Will You Contribute? Finastra is seeking a Sales Operations Analyst to support sales operations, deal approval workflows, CRM coordination, documentation, reporting, and ...

Socket.dev

Sr. Director Operations & Sales

Mississauga, ON · On-site

$130 - $190/hr

The Opportunity The role of the Sr. Director, Operations and Sales (the "Senior Director") is to oversee the operations of a defined portfolio of retirement residences that require significant ...

Posted today

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How much do sales operations jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for sales operations in Hamilton, ON is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.36 and $26.17 per hour, depending on experience, location, and employer.

What is sales operations?

Sales operations include roles and activities that support or work directly with the sales department, focusing on ways to improve profit and efficiency. In a sales operations position, you might create and implement retail plans, systems of sales techniques, software tools, staff trainings, and productivity strategies. Sales operations are used by companies to promote products and services and handle the workflow of sales activities, with positions ranging from management to data analytics.

How does a sales operations professional typically collaborate with sales teams to improve performance?

Sales Operations professionals work closely with sales teams by analyzing sales data, streamlining processes, and implementing tools that help improve efficiency and effectiveness. They regularly meet with sales managers and representatives to understand their challenges, provide actionable insights, and ensure that sales strategies align with business goals. This collaboration often involves managing CRM systems, coordinating training sessions, and developing performance metrics to help sales teams achieve their targets.

What is the difference between Sales Operations vs Sales Analyst?

AspectSales OperationsSales Analyst
Primary FocusOverseeing sales processes, strategy, and toolsAnalyzing sales data and performance metrics
ResponsibilitiesSales process optimization, CRM management, forecastingData analysis, reporting, sales trend identification
Required SkillsSales strategy, CRM proficiency, project managementData analysis, Excel, reporting tools
Work EnvironmentCross-functional teams, sales departmentsData teams, sales teams, management

Sales Operations and Sales Analyst roles often overlap but differ in scope. Sales Operations manages overall sales processes and strategy, while Sales Analysts focus on data analysis and reporting. Both roles are essential for sales success but serve distinct functions within organizations.

More about Sales Operations jobs

What are the most commonly searched types of Sales Operations jobs in Hamilton, ON?

The most popular types of Sales Operations jobs in Hamilton, ON are:

What job categories do people searching Sales Operations jobs in Hamilton, ON look for?

The top searched job categories for Sales Operations jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Sales Operations jobs?

Cities near Hamilton, ON with the most Sales Operations job openings:

Sales Operations jobs near you
Infographic showing various Sales Operations job openings in Hamilton, ON as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,862 per year, or $23.5 per hour.

Sales Operations Analyst

Finastra

Mississauga, ON • Hybrid

Full-time

Medical, Life, Retirement, PTO

Posted 15 days ago

Job description

Who are we?


At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries.

Sales Operations Analyst

What Will You Contribute?

Finastra is seeking a Sales Operations Analyst to support sales operations, deal approval workflows, CRM coordination, documentation, reporting, and process support for the sales organization. In this role, you will help keep sales processes moving by supporting deal-related requests, managing activity through the Sales Operations Support Services queue, preparing meeting agendas, capturing follow-up actions, updating CRM records, and coordinating with Sales, Commercial Finance, Billing, and Process Center teams.

This role is well suited for someone who is organized, proactive, detail-oriented, and comfortable working with multiple stakeholders. The ideal candidate enjoys coordination, problem-solving, process documentation, and helping sales teams navigate approvals, systems, and operational workflows.

Responsibilities & Deliverables

  • Resolve issues raised by the sales organization through the Sales Operations Support Services ticket queue, ensuring requests are tracked, updated, and completed in a timely manner.

  • Support deal approval workflows by coordinating requests, capturing required information, tracking follow-up actions, and helping ensure CRM records are updated accurately.

  • Participate in weekly Executive Deal Desk meetings in a coordination capacity, including agenda preparation, action tracking, and CRM updates.

  • Partner with Sales, Commercial Finance, Billing, Process Center, and other business stakeholders to support sales operations processes and deal-related follow-through.

  • Create and maintain process documentation, workflow guidance, and standardized resources to support the sales team.

  • Support reporting and analysis needs, including Salesforce opportunity reports, sales performance metrics, and Excel-based tracking

  • Assist with CRM tool change requests, including documentation of business requirements, test scripts, and pre-production testing support.

  • Contribute to continuous process improvement by identifying opportunities to simplify, standardize, and improve sales operations workflows.

Required Experience & Skills

  • Experience in sales operations, deal desk support, commercial operations, sales support, business operations, CRM administration, or a similar coordination-focused function.

  • Strong organizational and multitasking skills, with the ability to manage multiple requests, stakeholders, priorities, and deadlines.

  • Strong communication skills, with the ability to work effectively with Sales, Commercial Finance, Billing, Process Center, and other cross-functional partners.

  • Experience working with CRM systems; Salesforce experience is preferred, though experience with another CRM system is also valuable.

  • Strong Microsoft Excel skills, with the ability to work with reports, sales data, and operational tracking.

  • Ability to gather requirements, ask clarifying questions, document processes, and recommend practical solutions.

  • Proactive, detail-oriented, and self-motivated, with the ability to work independently within agreed timelines.

  • Exposure to pricing workflows, deal desk support, software, fintech, financial services, or AI-enabled tools is a plus, but not required.

This is a hybrid role based in Mississauga, Canada with 2 days/week in office requirement.

As part of our hiring process, we may use artificial intelligence (AI) technology to help screen and shortlist applications. All final hiring decisions are made by our recruitment team.

This position is for an existing vacancy within our organization.

Compensation: 63,000.00 - 75000.00 CAD Annual.

Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Wellbeing: Access confidential onetoone support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive-inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donationmatching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra-open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique-bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.

Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.

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